Liberty Tax Service

Really bad service. My boyfriend and I went there 2 years ago for his taxes. Because it’s a small place, he waited for an hour to be helped and didn’t offer an appointment for a better time. The person who helped went over everything and assured us that it was all completed, hoping he would get his taxes in 2 weeks as promised. 2 week passed and nothing, so he returned only to find out that a couple signatures were missing. And that was what was said by the second person who helped. 1 month passed and no return. This time we asked for the manager, who said she personally checked it and is ok and that he would get the return in October (mind you the taxes were done in February). No taxes ever came back. Instead, he got audited. They couldn’t explain what happened, rather told us to contact IRS.