H&R Block

Ruben Esmeralda has been doing my taxes for 3 yrs now and all I can sum up in one word is this: AWESOME! He took the time to explain to me each step of the way and answered all the questions I had coming for him. He’s honest, down to earth and he gave me the peace of mind that I look for in a professional tax preparer! I’m confident in the feedback he gives me and there’s no BS about it. I HIGHLY RECOMMEND Ruben to get your taxes done. I can assure you that after he goes through all your paper work, you’ll be satisfied with the results. He’s worth every penny that H&R block collects. What’s more he gives you the utmost undivided attention and never makes you feel like you’re being rushed. Great job Mr. Esmeralda! I look forward to many more years doing business with you. Thank you very much!
Sincerely,
«You know who.»

Showed them my W-​2 and a 1099. The tax person said that because I’m a low income worker the 1099 wouldn’t affect me and that I only had to pay $ 700 which will be deducted from my refund automatically. Well as I’m watching her, my tax refund went down by $ 2,100 I asked her why so much. She couldn’t even answer. She went and started over again and the next time my refund went down by $ 2,300, again I asked her why is it going down so much and she couldn’t answer. So I said if your a professional tax preparer why can’t you answer a simple question, her response, I’ve been ding this for 15 years I know what I’m doing. I said well you said on the 1099 I would only pay $ 700 but I’m paying $ 2100-​$ 2300. No response, I took my paper work and left. Never again will I go to any H&R block.

Never again, too over priced so commercialized took more than an hour to fix our papers didn’t even told us that the person were working with won’t be available when we went back. We had a terrible experience with h and r block second lady assisted us is an old fat lady we had our 7 mos baby and we were told she top 5 on assisting customers were so disgusted having her fart every 5 mins we thought it was our baby that popped but it’s not him and she keeps asking people how to do stuff like she doesn’t know what she was doing after she did our taxes we owed 2 k plus me and. My husband were like this is not suppose to be like the First Lady discussed to us to we called back after coz we don’t wanna deal with the fart lady and gave us another lady to fix our stuff it’s been a year now our 2013 refund was not sent yet thanks h and r block for messing it up

Being not knowing about taxes, i depend on my tax specialist to help with as much as i can claim.
H&R Block Pearl Kai at Kamehameha is not the place to go – I worked with Charlene and she could not find anything to help me with refund. she asked for my son’s school and tax refund which she asked if i could bring in and i did. After i brought all information on school and tax information so she said she could help — she told me she could not. In addition she did not ask any questions at all if what other payments etc. i made during the last year despite telling her i help with my son’s school payment etc… Charlene could not help.
i don’t know other else to give her unless she ask questions but she didn’t even try. she started talking about Micronesian and people who are receiving welfare and don’t work — then she went on to talk about they should be working etc, etc…
I will go back to my Jackson Hewitt in Peal City — at least they help you as much as they can…
Sorry H&R Block — never again!!! At least not with charlene.

This Waipahu address is only open during tax season. Their permanent office is:
Pearl Kai shopping center
98 – 199 Kamehameha Hwy STE A-​5
Aiea, HI 96 701
808−488−9911

Who doesn’t love it when someone else does your taxes for you and verifies the legality of all your deductions?! I know I enjoy it!
Bonus: you can schedule an appointment online and look at the profiles of the employees to make your pick.
Patricia (aka Patty) did our taxes a freakin’ favor. I was hesitant to get our taxes done since I usually just plug everything in online and leave it at that. When I put everything into the computer, we realized that there were a couple issues that we weren’t sure about and opted to instead get our taxes done here. SO GLAD WE DID! Our estimated return if we had done it on our own was $ 1000+ less than the return we got from Patty at H&R Block. FTW!

Being an engineer, I take pride in my number crunching. However, I love the convenience that comes from a computer software program like turbotax.
Unfortunately, this year our taxes became too complicated for turbo tax to handle. They calculated us owing a ridiculous amount in state. Holy Moly!
Lovely Janelle W. then alerted me that in a similar situation, she received all of that money back after going to H&R Block! Sign me up!
The storefront is in the Pearl Kai Shopping center at the end by Mamaya. When I went, there was plenty of parking at that end, but after my appointment it looked like nearby parking was hard to find.
The man at the front desk was super nice. He offered me a cup of coffee while I waited. My tax person was a little late, but it’s an unrealistic expectation to believe everyone’s taxes can be completed in a 60 minute apppointment. My own took over 90 minutes.
After her own number massaging, she was able to get us all of that money back and then some by finding a mistake in our previous years returns. Best money spent!
We file California state taxes as well, and they did not have all the forms available for that return. I’m not sure if that’s nationwide in every h&r block or just in the state of Hawaii, but when we fell out of her comfort range, she struggled with finding/​completing this form. This would be the drawback with going with a franchise tax helper vice a private freelancer. I found the form online and provided it to her.
Now that I have a copy and saw how she inputted the numbers, I’m not sure if I’ll return if I can recreate it, but it was definitely worth the money for this year’s returns.