Jiffy Lube

These guys are fantastic. They never disappoint and they’re fast. I called 20 minutes prior to closing to see if they could do an oil change for me and they said no problem.
They’re located conveniently next to a bunch of restaurants so you could grab a quick bite of food to eat while you wait or check out the other places nearby.
But since they’re so fast, you only have to wait a few minutes and they’re done. This is my go to oil change spot.
Everyone here is cheerful and they give military discounts as well. They offer complimentary coffee and tea inside their air conditioned waiting room.
They also give free check ups on your car and let you know of any faults or unsafe things. (I’m not a car guy)
I always call ahead just in case.

ugh, why didn’t you vacuum? now I don’t believe you did any of it! This sucks. I’ve gotta find another location to get my oil changed and this place was super convenient. Don’t come here unless you watch them like a hawk so you KNOW they did the service you’ve paid for.

Firestone vs Jiffy Lube. FIRESTONE 2014 Honda civic oil change $ 74 premium oil. Tire ration $ 0. Firestone gives FREE rotation for firestone, Bridgestone and Prime well tires regardless of where bought from. Compared to Jiffy Lube $ 90 oil change plus tire rotation. No brainer, come here for better dealio. Jiffy Lube can be faster though.

HORRIBLE. THEY FORGOT OUR ENGINE AIR FILTER. I wish I could give no stars. We will never be returning nor referring. They changed our oil and «replaced» our filter. Cone to find out 5,000 miles later there was no filter to begin with. Not only that but the didn’t even secure the filter housing unit when we picked it up. Then they refused to reimburse us and wanted us to let them fix whatever damage was caused by them. Uh no. Why would he trust them with our car after they proved they clearly don’t know what they are doing. Have to get lawyers involved. Huge nightmare.

Took my 2011 dodge charger for services back in August and my car broke down a month later and overheated. I called jiffy lube to figure out what exactly did they do for service and before I could even give my make and model of the car, they just gave a standard list of services. I guess she remembers every single car that comes through there. The crazy thing throughout all of that was the fact that she told me to add water in my car and it should be good to go… I just recently found out how bad of a reputation they have. I’m never taking my cars back there again. In my opinion, Roy’s in Kalihi is the best honest shop I’ve been to.

Late review but i was really satisfied with their 5star service. The manager and staff were friendly, helpful and fast. Took my car in and out in like a blink of an eye. Very clean Place, nice sitting/​waiting area with coffee/​tea. This location is also close to everything.

Have been going to this jiffy lube for 3 years, for safety check and oil change.
Just recently went in for a safety inspection. Noticed the workers laughing at my vehicle, making fun of it. because I had a accident 3 years ago. And my hood was slighty bent, and my headlight was not flushed to the bumper. I was denied, saying it’s for appointments only, asked when the next available appointment will be, said not till next week! Very disappointed. What made it worst was that the lady said that my headlights were not a lined properly so I cannot pass inspection.
It took me by suprise because I’ve passed the inspection since I’ve had that accident. And it was passed at that jiffy lube. Very sad. They are going to lose business for being not professional and uncaring.

I’ve been coming to Jiffy Lube for years. I am a loyal customer. The pearl city location is the most convenient one for me. The staff is very friendly and professional. Great job guys :)
However, the last two times I have visited this location has been a little disappointing. The last time I went there my tire pressure light was on and I asked them to check it. When they called and said my truck was ready I was troubled when I started my tuck and saw that the light was still on. I then asked one of the guys if my tires were ok. He said yes. I then asked him why the light was still on?!? He told me that I can read my car manuel to shut it off. Ok… rude.
In that case my next 3,000 miles oil change I went to Goodyear. They take longer and don’t vacuum your car. They will shut off your tire pressure light though!
I was in the area and my safety and oil change were due so I decided to give them one more shot. They had a special running for an oil change, safety and tire rotation today. I decided to take advantage of it and was for the most part satisfied. They are supposed to vacuum your vehicle. I was disappointed to see that the only vacuumed the front of my truck and not the back seats. I then went to a gas stationed and had to vacuumed the back seat cause it was driving me nuts. They were busy today, but come on guys :(
I don’t know if I’ll get my next oil change here or not.
Tip– you can get a $ 5 coupon online if you need an oil change. Just google Jiffy Lube coupons and it pops up.

If I was able to give them no stars, I certainly would. We took our 2008 Chrysler Sebring here on ⁸⁄₂₉ to have the breaks inspected. They have been super squeaky and worried my husband. With our three kids in tow, my husband and I waited patiently for almost two hours for them to complete the inspection. They quoted us $ 780– almost half of that was for labor alone. They told us that the break pads were done to almost nothing. While we were willing to pay it, we wanted a second opinion. Thank goodness we did. We took it to Lex Brodie’s the very next morning and were told that the breaks were fine. Less than 50% worn down and that squeaky noise just happens sometimes. The folks over at Jiffy Lube are absolutely disgusting. I can only imagine how many other young families they’ve taken advantage of. I’ve come here twice before for oil changes and I can no longer trust these crooks with that. DO NOT GO HERE, I’ve warned you.

I normally go to Tony Honda for my oil changes because hmmm we’ll that’s the first place I went to when I moved to Hawaii and considering I own a Honda Pilot that would make sense right?!? Well my husband normally makes my appointments for me so I had no idea Tony Honda requires you to schedule an appointment one week out. In desperate need of an oil change I found these guys and I have to say that they are AMAZING! First of all you do not need an appointment, secondly it’s super easy to check in with them, you just drive up to the service station and they do everything else for you and thirdly they are quick and efficient. There was quite a few people in front of me but considering I didn’t have an appointment and I just made a «random» stop waiting 40mins was not bad at all! I wait longer then that for my «scheduled» appointments with Honda anyways. Not only where they quick, friendly and efficient but they vacuumed my vehicle and wiped down my windows, talk about GREAT service! I think I found myself a new spot for oil changes, they are a lot closer to me then where I use to go!

Thanks Jiffy Lube! They gave me a phone call and invite to return to jiffy lube. I will certainly will continue to do business with them. Professional and very concerned for their customers.

When it comes to cars I really am the stereotypical woman who without assistance likely would die on the side of the road due to the fact that I don’t know how to open my hood or change a tire. I feel even more ashamed of my inability to care for myself when I go to auto care places and pull in and find fully functioning females who can not only groom their eyebrows, but they can viola! open a hood and change oil all while looking pretty (I swear these mystical creatures exist at this Jiffy Lube location).
I’ve come to this Jiffy Lube location four times now. Twice for an oil change, once to get my fluids topped off (for free like they promised) and once because like an idiot I over inflated the tires on my husband’s car to 51 psi and couldn’t figure out why the check tires light was still on… YEA it was because the tires were at 51 and I was pretty much bouncing down the road.
So I’m sure you’re wondering why is she giving Jiffy Lube five stars? Here’s why. Each time I’ve gone in there I’ve done something to make myself look like a total idiot incapable of caring for myself in the real world. This most recent time I found out my new windshield wipers still had their protective cover on. Did anyone there make me feel like an idiot? No. They treated me just as nice as the other people in there who aren’t idiots. And trust me, that goes a LONG way especially when the little voice inside my head was saying «d’oh! you did it again you iiiiidiot!»
So five stars for customer service. They’re very fast with getting you in and out, and they offer free top off for fluids between oil changes. Prices are a bit higher than some other locations, but you’re also paying for convenience. If you’re an incompetent female like me, this is also definitely the place to go since they’ll treat you right.

I’ve been going to this Jiffy Lube for years to get my car’s safety check. No problems. Just pull up and 30 minutes later its done. Today I went there and only one car was being serviced but the girl who came to me told me no «mo» safety check. You need reservation. Next available reservation would be next week. Bye bye Jiffy Lube.

I have been going to this Jiffy Lube for years. Miss the previous owners/​staff. The current one is OK as far as oil changes are concerned. There have been issues: messy work, tire caps not replaced (had special chrome ones for custom wheels), but I guess I could overlook some things until today. I pulled in about 7:10 a.m. Only ONE car was getting an oil change. Five or six guys were standing around. All I wanted was a safety check. The guy asks if I had an appointment. I have never had to call for an appointment before. Besides, NO ONE ELSE WAS THERE! Wasted my time getting off the freeway and through road construction. Guess I’ll be going elsewhere for my safety check AND oil changes.

Went to JiffyLube for oil change/​engine filter cleaning. Fast & great service only took about 15−20mins.
Prices are affordable.

First time customer today for an oil change. Customer service was awesome. Everyone there seemed to love working there and their attitude showed it The wait wasn’t long at all. It’s rare to see each and every employee enjoying what they do. My new favorite spot for an oil change!

EVERY SINGLE TIME I come here to get an oil change, they always take me in right away. The wait is only about 5 – 10 minutes and they allow you coffee or water while you wait. The service team is very polite and informative. They always give me an estimate up front and at the end tell me everything they did or didn’t need to do. Oh AND they even vacuum my car every time! Thumbs up.

they’re usually hella busy on weekends but I came here on a Monday around noon time for an oil change and there was no line! woohoo that’s a first for me lol.
as soon as I pulled up, the guy greeted me by name and asked if I was there for an oil change. after the guy typed up everything, he told me it would be about 20mins. so I went inside to wait. not even 10mins goes by and my car is ready already! the staff was really friendly and the service is always pretty good. the only thing that’s a bummer about this place is the price. it costs me about $ 92 to change my oil :(it’s never a fun thing I gotta do when my maintenance light pops up or when my meter reaches the mileage on when it’s time to go back.
#3 out of 100 Unilocal Reviews in 2015

If You don’t know how to change your oil or just want someone else to do it for once bring it here… Service here in my opinion is top notch, fast and I haven’t come across anyone who is not friendly and willing to go out of there way to help You that’s how you get customers back… When or if You do come here if You can come early afternoon which iz there least busiest time so they can get You in promptly… Mornings are busy and You tend to wait a little longer…

NEVER COME HERE FOR SAFETY CHECKS! Two reasons: #1. there is only one person doing safety checks and he only works Mon-​Fri 7am-​2pm. So its at no convenience to anyone who is unable to make appointments then… which is 75% of us in the workforce. #2 I can’t speak for any of the techs at Jiffy Lube but why would they think its okay to do a half ass job of placing your new sticker on a bumper without properly cleaning off the residue from the previous one. Would they like it if there car was returned to them that way? Just saying… there were techs everywhere standing around in the waiting room and garage, one of them could have been assigned to clean that nasty glue off my bumper… As a minor note, they leave cars that are done being serviced with there windows down behind the building, unsupervised.