McDonald’s

Horrible! Left for work early so I could get a bite to eat from McDonald’s in aiea and the guy who was a manager took my older and left to make my food. He didn’t ask for here or to go and didn’t take my money. There was more then enough workers to make my simple order and another lady had to grab the money from me with a curious look wondering why I gave her money. All I wanted was a nice breakfast before work and to sit down and eat my meal but I got straight up rudeness and from a manager!!!

Ordered a local deluxe breakfast, wanted to sub rice with more eggs. Cashier claimed they couldn’t do it at first, I asked the cashier to check with her manager, they approved it but warned me there would be a charge next time. Every other McDonald’s branch that I’ve been to gladly substituted the rice for more scrambled eggs.

Nobody Admits they go2 McDonald’s, but they are making Millions with our Money! Lol
Drive thru is combined with the middle parking lot of Aiea Shopping Center, above Times. Bad idea to go after any event at Aloha Stadium or Aiea High School. Very tricky leaving 2 get back on Aiea Heights Drive, use Caution.
Had the ono 4 their Filet-​o-​Fish & had a small French Fries. I just eat the fish & I guess my dog Coco enjoyed the buns. The French Fries were warm, like they had dropped alot of french fries in anticipation of the After School rush. To my dismay… I guess that’s what I get 4 coming here after swimming, my exercise for over an hour. That’s my sign, NO MORE MCDONALD’S! Especially after Exercising, but there’s that self-sabotage…any who, here I End my Review & my Confession! Lol

Let’s face it, the food at all McDonald’s is all the same… and that’s not all that good. What makes this particular McDonald’s worthy of a 4-​star review is solely it’s consistently friendly staff and above average customer service. Always a pleasant greeting and a smile, especially the drive-​thru attendants.
Keep up the great work guys, Mahalo!

Unilocal 100 Review Challenge 2015: ⁵⁸⁄₁₀₀
The food is consistent here, as with most McD’s but the tables and chairs could be cleaned more often between occupancy, since they weren’t busy, and I found myself using a napkin to wipe down the chairs & tables.
3 stars because though the worker was kind while taking my order, he forgot the utensils and nuts for my two ice cream Sundae’s! I would have been more upset if it was take-​out, but luckily I ate inside and was able to walk over to the counter to request the items he forgot. He was nice about it, so it’s okay.
Parking can be difficult and maneuvering in & out of this complex can be dangerous but I’ve experienced worst McD’s…

This McDonald’s is not as modern as some of the others design-​wise. It has kept its old style.
First, the restroom here is cleaner than the one at Beretania which has the dirtiest one in my opinion. So that was a good sign. So I decided to dine here.
The Third Pounder mushroom and Swiss was pretty good. For those who haven’t tried it yet, this menu item is only for a limited time only. This mushroom burger is better priced and tastes better than the Zippy’s Quarter Pounder equivalent mushroom burger in my opinion. It actually costs less and you get a free refill of your soda!
The only thing that I didn’t like was the noise level here. The sound of the music played over the speakers is a little too harsh. They could improve the sound by upgrading their speaker system which is probably old like the restaurant.
The ketchup dispenser was pretty much empty and the cup lids needed replenishing. Straw covers were strewn over the soda dispenser area. Not very appealing to the eyes.
There seemed to be only one worker at the register and I saw him cleaning the dining area after I sat down to eat. Such is the economy.
Entering and exiting the parking lot here can be quite tricky but there are lots of parking for those dining in.
All in all, a decent McDonalds to go to.

One star cuz something needs to change. This branch needs more help in the mornings before 8am. Poor lady is trying to do everything herself with a line 10 customers deep (see picture). Lady is handicapped and can only use one hand. So uncomfortable cuz everyone can tell she’s struggling. I wanted to jump behind the counter and help! :(
It took 25 mins to get my oatmeal and coffee. And the parking lot was a mess because the drive-​thru was backed up too.
I occasionally stop here on my way to work on the weekdays too (writing this review on a Sat). It’s been like this every time I’ve been here in the past few months. Management, please help!

First time to this location. Pretty good service and not crazy busy like Pearl City waimano home road during lunch time. Food came out fast.

Been going to this McDo from small kid time. The location is a part of the Aiea Shopping Center like technically on the 2^nd level portion near where Koa Pancake House is located along with many other nearby surrounding shops and stores. There is a decent amount of parking right in front where the drive through location is at. The staff and customer service is good. They have your typical McDo menu including the dollar menu which is always good. They have a decent amount of table and seating areas as well. I would say that it is a decent sized McDo. There is one good spot if you need to study and/​or use your laptop which has a power outlet. Most of the time, in most McDos they don’t have outlets for you to use power to power your respective technological devices so it’s always a plus one star for me when I do see and find one.

If there was a negative star I’d give that. I don’t expect much when going through a mcdonalds drive thru but I do expect the common courtesy of some sort of human interaction when I pull up to the window. Not only did they mess up the order but the lady who gave me the food closed the window as soon as she handed it to me. The line was too long to waste our time in again so we sucked it up and ate the worst mcdonalds food ever. Again, I don’t expect 5 star dining but It was room temp at best. And it wasn’t even the food we wanted.
Don’t waste your time going to this mcdonalds!

Worst McDonald’s I’ve Ever Been to. Ive managed a mcdonalds at some point in my life and have higher expectations then most, but I also understand the stresses of working in this food giant. Complaints are very uncommon for me so when I do complain its something I highly disagree with. I ordered hotcakes today and after 5 minutes of waiting I discover they were hard… I went to the counter and asked for new pancakes. These people decide to microwave it and give it back to me. I was so upset I threw it away and let my family enjoy their meal. If you want to start your day with breakfast that you could cook better on the hood of your car then this is the place for you. There are alot of better mcdonalds out there

11.9.13.
One of the worst locations ever. Located on the second tier of the Aiea Shopping Center, this place is difficult to get out of.
Getting into the lot isn’t really a problem but trying to get into the drive-​thru line, which is typically long, is hard & then exiting the lot is terrible.
I usally come here for the after-​Aiea-​Bowl, cheap desert (ice cream cone!)…sometimes they do get skimpy on the soft serve –_​–
Unilocal 365 Challenge: #312/​365

No problem with getting the breakfast local deluxe platter with all Portuguese sausage (instead of spam). You can also sub pork sausage, bacon, Canadian bacon, etc in for the spam. A secret that I am sharing with y’all…one if those unwritten menu things.
The am staff are very friendly and efficient. The two lovely ladies at the drive thru are really nice and such a breath of fresh air, especially in the early morning hours, on your way to work or school.
Speaking of drive thru, even with a long line of cars, the pace moves pretty quickly and the wait is minimal.
They accept credit cards and cash. I’m sure they will accept checks too, with ID, of course.
Wi-​Fi is also free when dining in at McDonalds Aiea.
All in all, an enjoyable experience here, with great foods and drinks. Enjoy!

This place has the worst restaurant trifecta. Horrible service, incompetent employees that always screw up your order, and poorly prepared food. I guess the placement of the restaurant is crappy too, but who cares.
WARNING: There is a pregnant woman that often works drive thru that is just horrible to customers. She’s ignorant, angry, and what I like to call an oxygen thief. How this woman has not been fired is completely beyond me. Evidently this store has no problem with being ignorant, incompetent, lazy, and worthless. This is the closest store to my house and I refuse to go there anymore. I’d rather drive all the way to the one on Kam by Pearlridge Mall.

This is definitely one of McDonald’s worst branches… EVER. They always have the longest drive-​thru lines and seem to be the slowest, sadly due to incompetence. They have messed up on my order every single time that I’ve come through their drive-​thru. I have never had a fast food restaurant make THAT many mistakes. They are also in a very bad location where you end up waiting in a line to get out of the parking area because it’s running into the many cars that are pulling in to the center. And because of the limited visibility, you aren’t allowed to take a left onto Aiea Heights Drive, which makes it even more frustrating because most people want to head left to get to the also very busy Moanalua Road.
It was the last straw when the worker gave all of our order to the car ahead of us who pulled over on the side and had already begun eating their food before realizing it wasn’t their order and I watched the worker run out and collect it from them then trying to walk it straight to our car to give it to us. We declined the food and was advised to pull aside also as they redid our order and frantically stared at their computer /​register wondering where they went wrong. No apology nothing, just looking frazzled and unorganized.
Do yourself a favor and visit the branch no more than a mile away off of Kamehameha Highway. They seemed to get our order correct majority of the time and for some reason the food always tasted better.

Always a long line for the drive-​thru. Faster to park the car and walk-​in (depending how crowded the parking lot is and how long the line is).
It’s near home and I needed something to munch on. A place to get a quick meal when one is in a hurry.
Order. Wait. Get food. Get out. What else, it is a McDonald’s.

Food is nice, fresh and hot-​service outstanding-​convient to Aiea Copy

Not bad. Another mcds… nothing to be said that hasn’t already been said and repeated too many times.
This particular one can get quite inconvenient in terms of its parking and drive through. The parking can fill up during busy times… likewise with the drive through. The two become problems for each other as the drive through lane is also the parking lot lane at some point.
Overall quick service… never had an issue here other than what I just mentioned.

Hit or miss in drive-​thru with service… Mornings and Saturdays are usually a mess at the drive-​thru, but nonetheless, when your hungry Mickey D’s usually hits the spot. Service and Food quality can be inconsistent, but remember this is fast-​food and not a 5-​star restaurant…

The parking lot to get to the drive through can get crowded. That is my only complaint. Other than that, the service is pretty fast and they haven’t messed up my order ever.