Red Lobster

Food was pretty decent but not as good as it could have been for the price you pay. Seats are mildly uncomfortable at tables.

12÷19÷15 Boyfriend’s favorite chain to eat at and we have only ever had great service there. Sydney (sp?) was our server and she was awesome. Keep it up girl! We’ll probably ask for her next time we’re in. Tired of seeing Unilocal being used as a place for people to leave negative comments about restaurants.

I was lured in by lobsterfest, which the options were really no different then any other time of the year.
Service was horrible, we went at 2 in the afternoon… the place was dead, so I am not cutting any slack here. First, after being sat it took way too long for our drink orders to be taken. This server rushed us to order once they arrived. Our apps came out, a minute later our salads and then another three minutes later our entrees. Very poor timing… especially with seafood you don’t want it to get cold. The waitress did apologize.
The food was ok, nothing impressive.

Terrible service. Took ten minutes to get seated and there were plenty of tables available once seated our server never came to the table. They were not busy at all so after sitting for ten more minutes we decided to leave. The young lady cleaning tables went to get the manager but he or she never came from the back. So sad.

The moment we walked in, it smelled AWFUL! Like cleaning solution mixed with sewage and bar towels. We should’ve left then… We were seated in the bar area, where our 20 something waitress was not busy. However, she walked right past us, without even acknowledging us, multiple times. When we finally got to order our meals, they were out of «brown butter». It was the main ingredient for my entrée! She offered to sub it for some soy sauce, I declined that, so she offered garlic butter which I chose, but again, we should’ve just left. She then brought us our pre-​meal salads that were so weak! They were served in these big cereal size bowls that made them look even weaker. The waitress laid them down & walked away, nearly running. The bowl was about ¼ fill… with lettuce… I promise you Red Lobster, cheaping on the salad will not save you $. The meal itself was Eh. When the manager came around, checking on the tables, I told him I wished there was brown butter, he laughed. He came back a bit later, told us he took $ 5 off our bill, because that’s what «brown butter» costs… um…okay…that seems pricey for butter, no matter what color it is. In conclusion, we paid about $ 100 for 3 people’s meal, 1 appetizer, a glass of wine, and will never go back. Ever. So disappointed!

Red Lobster makes a big hoopla about their «Endless Shrimp» when they have this promotion and for whatever reason I thought it was a good idea to celebrate my birthday there since it has been a long time since we have dined there (for good reason) so, we did some shopping in the area & had to park in the very back just to walk around to the front and wait in the crowded lobby for 30 minutes as they were very busy on a Friday evening.
Once we got seated and the server finally came around, she had a little bit of an attitude from being busy and rushing around. She took our drink orders and came back about 10 minutes later with our drinks. She said they had no apple juice or fruit punch for my toddler, which I find odd since Red Lobster has to have these juices to make their foo-​foo fruity drinks that they promote all over. I think she was too lazy to go get it. So, I said I guess Sprite for her and I and when she came back the Sprite was at the end of the tap and tasted like seltzer water. Gross! My husband told her & had it exchanged with Coke. So, strike one.
She then informed us the cheddar bay biscuits were baking in the oven. (I think she means heated up LOL!) We waited forever for biscuits, and then the salad and soup come out. We didn’t have any silverware so we had to wait on the server to get that too. Finally our meal comes after what seems like 45 minutes of sitting there with a hungry, impatient toddler. The server asked us our next shrimp courses to put it in as «we are down to one oven» Ummm Hmmm, Riiiight. So, as we are trying to eat our first entrée, out comes the second crowding our table & then the server must have came buy at least 4 or 5 times asking «will this be all?» It’s like, let me get to the first course of my meal first since it’s supposed to be «Endless Shrimp» We felt neglected the first 45 minutes of our visit and rushed out the door the last 25 minutes when we got our food and at that point it had died down.
On to the food — The shrimp courses are blah. I tried one of each of the four. The garlic scampi is probably the best, but nothing exciting. The fried is fried, the new soy shrimp had a nice flavor, but hardly spicy — more sweet. The shrimp alfredo was mushy and has a slight fishy taste. Very mediocre.
So, all in all not a good experience, but I should have learned from my past few experiences at this particular Red Lobster. The servers act like it’s a chore to serve you and you feel more annoyed than anything having to wait for things like drinks, silverware etc. that should be brought out right away, not 10 — 15 min later. I go out to eat to not have to worry about anything, but sometimes it’s more of a pain than it’s worth.

My apologies for reviewing a chain restaurant, but that’s where we ate today, so here goes;
Lobster Fest.
Yes, children, I succumbed to their massive ad campaign.
In six words, the review is;
misrepresented, overcooked, mediocre food, served
s-​l-​o-​w-​l-​y.
In a gajillion words:
We both had Lobster Fest dishes and split them to multiply the whole lobster bacchanalia experience.
Imagine my chagrin when the lobster tacos turned out to be shrimp tacos with langostino garnish, and the lady’s chagrin when the lobster alfredo pasta dish was similarly 85% shrimp and 15% at best, langostino.
Hey Mr Red, if this crap was packaged and frozen and sold at a grocery store, at least the FDA would require it be called «Shrimp tacos», and «Shrimp alfredo.»
How about you stop misrepresenting and call a spade a spade?
And dammit, whilst I am amount of my high-​horse, why does a chain that sells 80% seafood not know how to properly cook it?
Cook it too long and it turns to rubber,
Is Red Lobster trying to single-​handedly cause Akron to regain it’s once lofty title of «Rubber Capital of the World?»
Sigh, I know, it keeps those corporate attorneys happy ’cause the lawsuits are limited to ones having to do with unwashed produce causing salmonella, not from possibly somewhat raw fish products that give you worms.
Between our two platters, 80% of the food was overcooked.
Broccoli comprised a good part of the remaining 20%.
For me, lobster is kinda like sex. Even when it’s bad it’s good, so don’t get me wrong, we ate the stuff. it just didn’t make me think, «I gotta get back here before this Fest-​thing is over.»
Then there’s the service.
When our entrees were served, our waitress noticed my empty tea glass and said she would be right back with another.
What I didn’t realize was that their kitchen is apparently located in the plaza BEHIND the restaurant, somewhere in T J Maxx’s, in ladys undergarments to be exact.
And I was also unaware that, being winter, it’s way too far to walk to, and our poor waitress had to hitch both ways to fetch the tea.
Needless to say the tea returned as I had, literally, four bites left on my plate, long after we had juggled stuff from one plate to another, to share our dishes and conversed, and largely completed our meal.
We then foolishly asked for a box in which to put the uneaten shrimp from our «lobster» dishes.
Alas, the boxes are kept in the kitchen, so we had an additional ten minute wait while it was secured.
When the box arrived, I chipped off the ice that had formed on the leftovers and boxed them.
I can hear all the former and current waitstaffers out there cursing me up one side and down the other, but in the words of Sy from Duck Dynasty, «Hey…lookey here», it was 1:45 P.M. on a weekday for Gawdsakes.
There were no more occupied tables in the entire restaurant than there were hostesses in front, let alone waitresses playing foursquare in the kitchen!
The wall at my left was all that separated us from the ACTUAL location of the kitchen.
So no, it wasn’t a grossly overworked crew trying to do the work of ten with five people at hand.
My advice? Save sixty bucks and drive down the street to Mickey D’s and get a fish sandwich.
It’s probably been cooked and waiting under a heat lamp for you for half an hour or so, now featuring a half slice of cheese on part of your fish!

We tried to do valentines day a day early to beat the crowds, but the line to wait was enormous, but with just a short wait we were seated, I never eat there because I’m shellfish allergic, my wife loves crab legs though, so off we went, I had a steak and it was very good, the wife was also pleased, and the carrot cake was excellent for dessert.
The server Jennifer was great and the food was good, we will eat here more often!

Well the last few times were. other the best here so we swore it off, got a gift card so had to use it. Other than the hostess being somewhat rude, the table was happy with the food and the service. Kristin was our waitress and even though she was busy busy busy she did a good job smiled the whole time and was upbeat, food came out hot this time also. Still not the best place for seafood