A Leg Up

Terrific product and service! I had a major foot surgery and needed the scooter for a long time. I even broke a little piece of it (sorry!) and they came right out and fixed it for me! This scooter allowed me to be as independent as possible, both in my home and out in public. SO much better and safer and easier than crutches! And the nicest people in the world!

If you order a knee scooter online you have to build it, size it, take all the plastic packaging and dispose of it etc. it’s not what you want to be doing right after a leg injury. Also, the price for a quality one is quite high. Not to mention you have to dispose of it when you are done because you won’t want to look at it as soon as you can forget your injury.
With A Leg Up you get a quality scooter delivered directly to you. No packaging, already built, you get training, sizing and knee pad cover. It’s a great service.

I couldn’t agree more with pretty much what everyone else has said about this company. Susan and Joene could not have been kinder or more helpful. In my case, it turned out that I couldn’t use a knee scooter because it caused too much pain in my arthritic knee. Susan tried adjusting it, even switching seats for one that had a cut out space for my knee. But just because I wasn’t going to rent or purchase from them, did they stop helping me? No! They proceeded to do an internet search for me for companies that have seated scooters, which they no longer carry. Dang! How terrific can folks be? I’ll tell everyone I know about them — it seems more and more of us are needing assistive devices and equipment like this, darn it. These folks are the crème de la crème.

A leg up made one of the worst times of my life so much easier. I broke my ankle and was non-​weight bearing for 2 months. During my fall I also tore both rotator cuffs so crutches weren’t an option. I was in a skilled nursing facility for half that time but when I got home I no longer had a wheel chair like I did in the snf. Frustrated by my situation my family helped and rented an a Leg Up scooter to get around on for the month. I was finally able to do the simple things in life that we take for granted like wash my hair in the kitchen sink, brush my teeth, bathe and so much more. I can’t imagine how I would have healed and got through this rough time without A Leg Up scooter. Thank you for your great product and professional service!

I would give Susan even more stars if Unilocal!allowed. I had a similar surgical process three years ago on the opposite foot (and no, I’ll NEVER stop running marathons!) and Susan really helped me through the transition.
My podiatrist recommended A Leg Up to me due to my incessant complaining about the crutches – mind you, my girlfriend Ari bedazzled the crutches with bright pink rhinestones – but they still hurt my arms and I could not carry anything ;(
I had a friend drive me to Susan’s home after hours to pick up my knee scooter. I heard they were portable and figured it would fit in the trunk of my old Audi TT… BIG MISTAKE! «Not to worry!» said Susan. Her sweet husband loaded the knee scooter into his SUV and delivered it to my home. WOW!!! Now this is the BEST customer service ever!
Here we are (me and my other foot) almost three years later in the same precarious situation. So, I called Susan and she remembered my tiny car situation – I have a different car now, same dimensions, though – and Susan offered delivery again! This time I did plan ahead and had a friend available to retrieve the scooter.
I have nothing but positive things to say about Susan, her company, her professionalism, her courteous and gentle manner, simply marvelous!!!
Stephani Smiles for A Leg Up ;)

My husband injured his ankle so I emailed Greg to get one of his knee scooters. He was very helpful and friendly. He was going to be in our area so he was able to drop off the scooter to my husbands work and also picked it up when we were done using it. Now that is what you call customer service! If you need something to help you get around I would suggest to call Greg at A Leg Up!

This was the second time my family had to use a Leg Up. So we knew about the great product and its usefulness. My son is a student at UC Berkeley and found out on a Friday that he had a fractured foot. After a long weekend and one morning’s attempt at getting to classes on that large, hilly campus on crutches, he called in frustration. So, I contacted Greg at a Leg Up late Monday morning. He was fantastic and since Berkeley is so close to where he is located, was able to deliver the scooter to my very thankful son that same day. It has already been a life saver. Thanks Greg for hearing our pain and solving our problem so quickly.

A Leg Up came in extremely handy. I was laid up for 12 weeks for surgery and used this instead of crutches most of the time. It is lite weight, collapsible and easy to operate. They were able to meet me at the hospital for drop off and pickup. Friendly.

This scooter has been a lifesaver… As an active Pilates instructor and passionate dancer, I didn’t look forward to sitting on my butt for 6 weeks while healing from foot surgery. Using a wheelchair to get around didn’t suit my vision of either; I have to move!
Crutches being the only way I could get up 45 stairs to our front door, I found it so frickin’ exhausting to do much after that!
So happy my girlfriend told me about A Leg Up; this 3 wheel knee scooter has given me my movement back. It’s isolating enough to be home healing for 6 weeks. With A Leg Up, I’ve been able to get out and feel like a human being again.
The best part? With A Leg Up, I’ve even starting dancing again. Hey, for me, dancing around the kitchen is better than not dancing at all!
Thanks to Susan, A Leg Up’s customer service is top notch. She’ll bring the scooter to your home the day after your surgery and will pick it up as soon as you ask her to.
Bravo!
Barbara H

This is one of those things that you never, EVER think about until you need it. After all, who needs a well-​balanced, easy-​to-​fold, comfortable to use knee scooter until, well, for example, a couple of tendons get torn, repaired, and those first two days of a 6 – 8 week stint on crutches SUCK DONKEY? Seriously, until you’ve come face to face with how effing hard it it to really get around on crutches, a knee scooter would never cross your mind. And then, suppose it did, how the hell would you find one?
I got a flyer from my surgeon’s office in a sort of off-​hand way, kind of «oh, you may not like crutches, here’s a company that does knee scooters». I mocked… I scoffed… as a manly man I had no plan to lose street cred (or, at the office, hallway cred) by wheeling around on one knee like a performing circus bear… plus I don’t have the right kind of funny hat…
So once I decided, as mentioned, that using crutches SUCKS DONKEY, even through my pain-​killer addled, post-​surgery haze I dug through the 10,000 disclaimers, receipts, prescriptions, insurance authorizations etc that I had gotten along with a tendon repair and a snazzy cast, found the flyer, then I called and practically begged them to bring me a scooter, ASAP. They were great to work with, went through some details about my surgery, what kind of work I did, what kind of terrain I’d be rolling over, and then set a window for the scooter to be delivered-​a couple of hours on the next business day. They were there at the very beginning of the window, came on in, set the scooter up, customized the size and height, and walked me through the way to steer, etc, including observing me wheel around a few times to make sure I wasn’t going to do stunts. And the guy who came and did it all was extremely professional and helpful. All the documents were ready for signature as soon as I was happy with the fit, and he was in and out in about 20 minutes.
The scooter comes with a pimped-​out fleece cover for the leg rest, so it can be washed, and a little bag/​carry-​all thingy attached to the handle bars. I went back to work 5 days after surgery, and I’ve taken it on BART, on the sodden streets of down town San Francisco, Hillsdale Mall for Christmas shopping, and, as advertised, it’s easy to partially collapse and fit in the back of a car. Unlike crutches, my supporting leg doesn’t get exhausted, and I use the knee pad as a leg rest at the movies or restaurants. I’m way, WAY more mobile than I would be with crutches.
I pay by the week, with a 4-​week minimum, and as of this writing, me 8-​week rental will run less than three bills. Since it’s unclear whether insurance will pay for the rental, affordability is important.
I do wish the company would do a pre-​billing with the insurance company to try and get it covered, like some providers of non-​traditional medical stuff do, it would be one less thing to deal with post-​recovery,
Bottom Line:
Yeah, I knee scoot… what of it? Just clear the hallway and get out of my way.
Um, give me back my silly hat, first, please…