Alameda Auto Body

Alameda Auto Body is the best
Love their service for being prompt, courteous, well informed, excelllent body services, flawless services, and professional.
Will refer friends and family, most definitely

I was pretty impressed with the work I got done and the price. I had to get a few estimates for insurance and this place was fair.

This review is long overdue. I had an accident that was better fixed out-​of-​pocket instead of going through insurance, due to high deductibles. So I was very sensitive to price differences. Checked out more than 5 body shops. Most of them wanted to go through insurance (which would cost more than 5k). One said that they could fix it cheaper than Alameda Auto Body but there would be a noticeable difference. Another shop keeper told me that he would not try to keep the cost down because he wanted to fix the ding properly so that he could be proud of his works (I think he just needs to work on his skills).
After shopping around I chose Alameda Body shop. Couldn’t be happier. The car came back brand new and no one could tell that there was a big ding before. Service was fast (could be done in 3 days, although we waited till the next weekend). Friendly staff — they even cleaned the car. Definitely recommend.

I was side swiped on the Bay Bridge back in December 2015, and needed the damage repaired. I found Alameda Auto Body on Unilocal,and chose them because of their great reviews, and have to say the reviews are accurate.
Brandon was my first point of contact and went above and beyond working with my schedule and staying late in order to accommodate coordinating my vehicle repairs.
Kevin also went above and beyond by doing an excellent repair job. He even went the extra mile by replacing a blown headlight, and repaired my bumper when someone else rear-​ended me in January 2016, all at no additional cost.
Alameda Auto Body made sure my rental car was extended when needed, and even buffed and vacuumed out my car before returning my BEAUTIFULLY repaired car back to me.
Excellent work, and customer service. Thank you Brandon and Kevin!

They exceeded splendid customer’s satisfaction above and beyond. Kevin, Brandon, MarryAnn and Thomas and not to mention all the mechanics were simply professional, helpful and at the same time so humble and super amazing. I am super duper HAPPY! I am spreading the words for their great service. Keep up the fantastic service and work!

I had a wonderful experience at Alameda Auto Body. Brandon, Kevin, and Thomas provided outstanding service. I called Brandon after reading other reviews, and I was blown away by how different I felt about the service here rather than at the shop I had gotten my initial estimate from. Brandon was able to give me a lower quote and complete the work in a quicker timeline. I saved money and felt respected. Could not have asked for better service and my car looks awesome. Thanks guys!!!

What I like about this body shop is great customer services and fast turn around. Brandon did a good job communicate with his clients.

Brandon is amazing! I needed some minor work done on my 2015 Lexus and he had my car looking brand new. Thank you so much! If I need any body work done I’ll definitely will hit them up again!

Brandon was fantastic to work with. I was devastated when another driver hit my less than 1 year old Subaru on the 580. I don’t live in the Bay and my insurance Allstate wanted to send me to Service King (a chain). But I did my research and thank goodness I did. I found Alameda Autobody was well reviewed and the reviews seemed genuine. I told Allstate I wanted to try them instead (Allstate is pushy about using their chain Service King because they have a contract. don’t fall for it!) I was SO glad I chose Alameda Autobody.
First, I had my car parked at another body shop. Brandon set up a tow within 2 hours and the towing company guy was super nice. I sat down with Brandon and and he was very friendly and informative. Here’s where the real goldstars are deserved: Brandon worked with me and my mom (co-​owners of the car) for almost 2 months during a «struggle» with Allstate. We weren’t sure if we were going to keep the car or have it fixed. He still did all the estimates, answered all questions, and never lost patience. He was always professional and friendly. He called with updates frequently, and was incredibly thorough. This guy takes customer service to a new level. I finally did have the car repaired and it looked beautiful. One month later it’s running great. Brandon and his shop were the best autobody experience I’ve had. Their work is backed up so if anything should occur in the future related to the repair I can take it back. (double covered by Allstate and Alameda Autobody) I would recommend anytime!

Brandon was very helpful even before I was officially a customer of Alameda Auto Body. When I took my car in just to get an idea of what costs might be, he gave me some advise that ended up saving me a lot of money. Needless to say, after filing a claim with my insurance, I took my car to AAB and Brandon provided me a very fair estimate and best of all, he didn’t go over the budget upon completion.
Hopefully, I won’t ever be in need of body work again, but if that day comes, I’ll be back.

Super friendly and helpful. Great customer service, will continue to use for future servicing.

My car was recently in an accident and my insurance company sent me to Alameda Auto Body. Brandon kept me updated every step of the way. He got my baby up and running like new in a short amount of time and the paint job is absolutely gorgeous; a perfect match! You would never know she had been in an accident. Brandon and Alameda Auto Body are definitely going to be my go to mechanics and should be yours as well. You will not be disappointed.

I worked with Brandon on my insurance repair. He was great! He handled the rental for me, dealt with Geico and saw that my van was repaired in a timely fashion. Although I hope I never have to go through this again, if I do, I will absolutely go back to Alameda Auto Body and Brandon.

My only experience with Alameda Auto Body was a recent relatively minor partial paint job. They were very professional, the work was done quickly and efficiently. I also might add that their estimate was significantly less than two others I received. Based on my experience I would highly recommend them.

I would like to share my experience about this well established body shop that I have had the pleasure of contacting due to my accident. From the minute I called up until the process was completed I experienced superior customer service from Brandon and his sister Debbie. They went above and beyond their call of duties to assist me during my repair. Their communication was proactive letting me know all about what was going to take place and the time frames to expect. When something unexpected arose I was informed promptly. I needed a ride for a rental car to be returned and Debbie assisted me directly. Brandon even did an extra special repair on my car that could of cost me half of months rent. «Who do you know today does that kind of service?» I sure do now!
They made me feel like family and would love to let anyone and everyone know that there is no need to seek another repair shop in the future. If I moved out of the area I would travel to use them if the need arose.
Thank You So Very Much for actually caring about your customers and their well being from A to Z. I just can’t say enough good things and hope that you will feel the same, unlike my insurance company I am currently dealing with which is Allstate regarding my claim, «Your in good hands» the only thing that is in good hands with them I can honestly say is your pocket book! Be aware of their misleading commercials that say if you’re a safe driver for x-​amount of time you are entitled to a reimbursement. Not in California is what they DON’T tell you!

I know nothing about cars — I’m trying to learn because I refuse to be a stereotype! However, what I do know is that these guys are great!
I’ve taken my car here twice now to get my passenger windows fixed. They are fairly priced — I think they even offer a discount for locals? They are incredibly accommodating: they let me leave my car overnight for two nights while I was out of town, even though they got the work done in a day. And they are all very friendly (if you need a ride to and/​or from your home they’ve got you covered).
They even washed my (disgustingly) dirty car… which deserves five stars in itself.
Overall: trustworthy, reliable, and friendly service.

Dealt with Brandon recently due to my car being truck rear ended in front of my house. The amount of damage was very questionable, because a lot of it is Nader the car and cannot be seen unless the truck was lifted or taken apart. Of course the insurance company would only pay for what could be seen unless taken to the shop to get it fully worked on.
Brandon was very understanding and thoroughly walked me through everything step-​by-​step. In the end my truck ended up being totaled and not just partially fixed up, which I was what I initially was going to do. He also didn’t charge me for the labor that it took to take apart the truck for the insurance to look at and was able to have insurance to cover that bill.
Definitely will bring my future cars to him for any work that needs to be done.

Russ, the owner, was phenomenal throughout the entire process. I had been rear ended and was referred through my insurance company to this location.
Russ went over everything in detail that he would be repairing on the car. He called daily, sometimes twice daily, with status updates or to let me know if things had changed. He quoted me the best price in the area (I had gotten 2 other estimates in Oakland and El Cerrito) and after 2 months the repairs (all cosmetic) have held up just fine. Seriously, if you need to have your car repaired you will not have a more pleasant experience than with Alameda Auto Body.

I had to take my car in today at the last minute. It was my first visit to AAB and it was absolutely wonderful! No complaints! Everybody was very nice and I’ll definitely be recommending this place to my friends who are looking for a trustworthy/​reliable mechanic!

Absolutely the best auto body experience I have ever had.
I was recently in a minor accident and took my care into AAB, since it was covered through insurance. Being new in town, I wasn’t 100% confident in the shop, but I figured we would give it a shop.
I got a call from Brandon the day after dropping my care off, and he explained that the repair was going to take about a week longer because one of the side panels had to be replaced. While it was inconvenient, I super appreciated him reaching out to me, and he continued to provide updates to me throughout the week.
When it was time for pick-​up, Brandon did a walk-​around with me to make sure everything looked good. The repair was flawless. And I also noticed he had gone out of his way to buff out some really awful scratches on the hood due to a carwash — I literally almost cried. I was so grateful for the extra work and great service.