Ted & Joe’s 24 Hour Towing

They are always there to pick us up in a hurry.

Unprofessional and Rude.
Dispatcher was rude with me on the phone, unable to give me an ETA after their truck never showed up. Stay away from these idiots.

This is the first time I’ve used Ted & Joe’s 24 Hour Towing.
Our family’s Subaru Forester developed engine trouble late one night, and I needed to get it to a shop; since it’s an all-​wheel-​drive vehicle, it can’t be towed with a standard «hoist» tow truck, and needed a flatbed truck to get it to the shop we selected.
In addition, I was coming back to the car from about 30 miles away, and wasn’t sure when I was going to be able to get there.
I called Ted & Joe’s about 90 minutes before I knew I’d be at the car and asked for a flatbed tow truck to be there when I got there.
Here’s what I got:
— Driver was on time (or a touch early… but I’d gotten there early as well, so that was okay);
— Driver showed up in a flatbed tow truck;
— Driver was courteous and friendly;
— Driver took every safety precaution when loading my vehicle on the flatbed;
— Driver was safe during travel to the shop; and
— The total charge for getting our car to the shop was completely reasonable.
Entirely pleased with this service experience.
Needless to say, I’m hoping NOT to have to have any of our cars towed again… but if I need a tow in Alameda, I know who to call.

Ted & Joe’s is a professional, reliable, courteous and safe tow company. I’ve trusted them to tow some classic cars and they have been great. They arrive on time and are particular about doing the job right.

As a small business with a fleet of trucks that sometimes break down, these guys are a lifesaver. After several years of good service, I took them for granted until I met Craig yesterday, and he was simply awesome: fast, courteous, friendly, and super, super, SUPER helpful. He saved us money and pointed out other things we should fix on the truck in the future.

Great experience with Kevin and his magic truck. He was quick, professional and nice. Excellent service!

* * * * * 5 STARS * * * * *
everything you should expect from a towing company:
great customer service.
professional.
honest.
reliable.
reasonable price.
john + craig + ken + cuberto = awesome team!
«woo hoo! as good as it gets»

Rich! You saved the day! Rich is the kindest, most professional tow guy in the entire world. After our moving truck broke down two blocks from our new home, and the truck rental place sent a tow truck to the wrong address (across the bay!), Rich, of Ted & Joe’s Towing, came and saved the day. He towed us to our place, waited for us to unload, even helped unload some stuff, and just basically was an angel. Give this man a raise. I almost look forward to my car breaking down for the opportunity to call Ted & Joe’s.

Cool blue truck with flames arrived to save the day — on Labor Day, within ½ hour. I like that they could come on a holiday with almost no wait time.