Bay View Rehabilitation Hospital

The nursing staff is helpful, but you do need to continually check and be an advocate for your loved one. My dad was to be on constant oxygen, and the tank was empty for almost a day with nobody noticing, even when he complained. When I got there and followed up they got him a new tank.
The Admin. Is about as bad as it can get! Family meetings are set up but «Joe» double books the meetings, is not prepared, shoves it off on the nurses and goes on break rather than talk to families. Important information is not shared, and you have to dig for it yourself — then you are met with the most unprofessional attitude I’ve ever encountered.
Don’t go there if you can help it! I’m working on moving Dad now!

Since I have to put a star to write a review, this doesn’t deserve one at all. My grandma was there for 1 week and suppose to be given her water pills everyday yet SHE NEVER GOT THEM. Everytime I visit her she hits her service button and 30 mins later she still has no response from any nurse.

While the care that my father received was good, you must be there to advocate for that care or he would get lost in the shuffle. the staff is kind and caring though some of the house keeping gets sloppy at times. The TVs in the rooms did not work for ten days. The biggest issue is that after my dad was sent to Emergency and ended up there for six days, all of his clothes were lost… that is ridiculous. They go through and assure that you submit a list an inventory of the items that come in… then they lose everything. and have no follow up at all.
Currently there is a MAJOR influenza outbreak, which is tough and not the facilities fault, but makes the other smaller issues magnified.

I recently broke my ankle and after surgery was a resident at Bay View Nursing and Rehab for almost 3 weeks. All I can say is Bravo to the Staff! They made such a hard time of my life so much easier. I always felt they really cared about me rather than that they were just doing their job. Thank you Bay View!

My grandma spent her last 5+ months here. The facility was expansive were several wings, specific to the need of the patient. When grandma was first transferred there to recover from her stroke, she was a room right next to the nursing station in that area. The center was also very accommodating and allowed one of us to stay with her throughout the night for a while. When her condition stabilized, she was moved to another room in a different wing. The room sizes vary between 2 and 3 beds, with the former costing more (how much I don’t remember). There are also several dining rooms that also serve as activity rooms. Every month, there is an extensive schedule of activities, ranging from coffee socials to movie viewings (with popcorn!).
Bay View is ideally located less than 5 minutes away from Alameda hospital, so in the event special medical attention is needed, the transport wouldn’t take too long. Grandma had speech, occupational, and physical therapists during her stay there. I don’t recall how often they were.
Meals are served around 8 AM (or so), 12:30 PM, and 5:30 PM. Grandma had special instructions for only pureed food and thickened liquids. BUT this one time, there was a huge piece of chicken, sitting in the pureed chicken. Good thing grandma caught it. There were different cuisines served each day. Too bad we can include and exclude cuisines to our liking. Ensure nutritional drinks are available upon request.
This center is very flexible in the visiting hours, with a back entrance when the front lobby is closed at 8 PM. The procedure is to sign in, take a visitors badge, and sign out before you leave. There are even refreshments for visitors. Upon entering Bay View, you’ll see the immense living room for dining, chatting, and even piano-​playing should the mood strike you.
The staff in the «Gold Coast» wing took good care of grandma. Thank you! Our family loves Marites and Annie. Marites is like a part of our family. She knew each one of our visiting family members by name and our relations. She was always very prompt with our requests. Annie has a way of getting grandma to eat when I find difficulty sometimes. When grandma passed, Marites gave us hugs. I will miss having conversations her. Fannie and Sheila were also of great help during grandma’s stay there.