Carole L Chan Inc

You get an expert job at an expert price. Love supporting a local business and they’re nice. Yeah!

Takes way too long to get your items back that they are fixing or that they ordered for you and costs way too much. Much more than any other similar business. Also my order came back with the wrong shade and then took many more months to get the right item.

Wonderful small shop just blocks from home. Very personable people with a large variety of lamps and shades. I’m happy to have found this helpful local merchant so I not only found the lampshade I wanted but I was able to avoid the big box stores as well.

Carole and her daughter Debbie are delightful! I’ve bought 2 or 3 lamps over thelast few years and most recently a gorgeous antique Spanish chandalier. Carole’s prices are good, and she and Debbie are very helpful and knowledgeable.
They are currently repairing a broken lamp of mine. I couldn’t be happier with the service I get at their shop. I’m so glad they are local!

We’ve done some business with Carole L. Chan a couple of times in the 24 years we’ve lived in Alameda. The first time was years ago when we needed replacement lampshades for our bedroom. They had a great selection and the shades have held up very well over the years. Our most recent opportunity to do business with them had to do with a chandelier that was once in Laurie’s parent’s home in Walnut Creek. It is made of brass and crystal and she really wanted to put in our dining room. It meant a lot to her as it will always remind her of the home she grew up in. The chandelier needed some TLC as the removal and move to our home was not kind to it. We took it to Carole L. Chan. She and Debbie refurbished it beautifully for what we thought was a very reasonable price. That was just the beginning though. I was charged with doing the work of removing our old chandelier and putting up the new one on our cathedral ceiling. I was able to easily remove the old one but the fitting pieces and mounting hardware were a bit different. We handled a couple of attempts at getting the right combination of hardware over the phone. Finally today we got all of the correct pieces after a pleasant in person visit. We were able to install the chandelier and it looks beautiful. We did have to have a couple of the pieces repaired which came apart during the installation. After one more visit Debbie took care of those quickly. If my handy work of installing the chandelier holds up (i.e. it doesn’t fall off the ceiling) we will all be happy. I’m just glad to be done. LOL
Happy holidays!