Fassio’s Tax Service

Craig was referred to me by my dad. He did his taxes for a number of years and I needed to find a new accountant for 2014. He took me in and said he would do my taxes.
By April 2015 we haven’t heard anything back from him and couldn’t get a hold of him. Craig stopped picking up his phone. Both mine and my dads taxes were not done yet. My dad started going to his business personally to talk to him. My dad was told that my taxes were extended. Craig said that any late fees would be paid by him. Finally by July my wife and I were done messing with Craig and picked up our taxes to find a real CPA.
Come to find out that my taxes were not filed for an extension and late fees did occur!!! We didn’t even bother trying to squeeze any cash out of him.
This guy is a joke and cannot be in business for much longer, for health reasons or just plain poor business practices. Please do yourself a favor and find a more reliable accountant.

Stay away from Craig Fassio’s Tax Service! I warn you! This man should not be conducting any business!
I’ve used Craig for two years to file my taxes and both years, he has been late to file my taxes, but the 2013 was IT!
1) He filed late. Interest and penalties acrewed. He paid for some of the penalties, but not all of it. When I requested for him to establish a payment plan for my owed taxes, he said, he did and that the payment coupons were on its way. He LIED! A notice came from the CA FTB threatening a LIEN on my house for the unpaid taxes that I owed. I was furious! He did not establish a payment plan with the state. My paychecks were 25% garnished for six months! Our monthly income was tight for those months and thus caused a lot of stress for my family of four. I hired another CPA to work on my taxes in 2014, but Craig still haunts me!
2) The newest update: May 2015. I received a letter from the IRS stating that my 2013 taxes were filed incorrectly and that there were major discrepancies in the numbers! The IRS states that I owe another $ 3900 in back taxes, after owing $ 16,000. Again, all these problems are caused by Craig Fassio!
This man should not be conducting any business of any sort. He is a financial risk to many. Please use another service!

Craig has been doing my taxes as well as family members taxes for over 10 years. Some of my family lives outside of the Bay Area and still used his services. We were all very happy with Craig until NOW! He has some health issues and has had to be hospitalized a few times recently which is unfortunate. But he continues to work. Over the past 6 months I have received several letters from the IRS for 2012 taxes that Craig prepared. I brought all letters to Craig’s office and he told me he would handle it. Then I find out that my sister is receiving letters from the IRS too and that Craig had totally forgotten to submit her previous year taxes. She said that he would not return her calls and she was going to have to get an attorney. I started calling Craig and he would not return my calls. Yesterday I went to his office with the latest IRS letter and Craig was immediately defensive and rude. He told me that one of his clients had come in the day before and he KICKED her out the office because she didn’t have an appointment and she returned today with the POLICE! (weird story) But this story made sense to me after my visit. He acted as if he knew nothing about theI RS letters and our conversations and could not find the letters or other paperwork. He finally conceded that I had brought the letters to him but it just didn’t get done and he would not be able deal with it till after tax season because he’s too busy. When I persisted that this problem should be taken care of and not be put off any longer he started SCREAMING «IM TIRED OF YOU –GET OUT OF MY OFFICE» HE CALLED ME A SMART ASS AND SAID REPEATEDLY THAT I WASNT WORKING AND HAD NOTHING TO DO AND HE WAS SO BUSY!!! HE WAS STILL YELLING AND I COULD HEAR HIM INSULTING ME AS I WALKED DOWN THE STAIRS.
THIS WAS THE MOST BIZARRE REACTION I HAVE EVER SEEN. I CAN NOW SEE WHY SOMEONE WOULD HAVE TO POLICE ACCOMPANY THEM TO HIS OFFICE.
BEWARE !!! TO ANYONE THAT USES HIS SERVICES — REALLY REALLY SCARY. I WILL NEVER STEP FOOT IN HIS OFFICE AGAIN. IF I HAD TO I WOULD GET THE POLICE!

Craig has been doing my taxes since I moved to Alameda 11 years ago. He’s fair, honest and accurate. My returns are always filed on time. There have been a couple of instances where I was late or down to the wire and he either got them done just in time or told me honestly that an extension would need to be filed. I appreciate his honesty.

Was a customer of Craig for six year until now. After various unreturned calls, I was told today he could not file my return and I would need to file an extension?

Been going to Fassio’s for a few short years, and never had a problem. Craig will work with you to get the best return for you. NOTE: the new address is 2719 Encinal Ave Ste. C.

Well I’ve used Craig for quite a few years and with different tax situations. He has always been professional and courteous. Not to mention how his advice has helped me/​us tremendously. Just left his office and will continue to use his services. Thanks Craig and crew!

I’ve been going to Craig for years and he has never been anything but nice and helpful to me. He always bends over backwards to make sure everything on my taxes are done right and done fast. His office is always super fast at getting my returns done, never have to file an extension and my taxes are always submitted on time and flawlessly. For everyone else who’s leaving negative feedback I hope you feel real BIG saying bad things about Craig, he’s a great guy and I wouldn’t trust anyone else with my taxes!

I am the owner of Fassio’s Tax Service. I don’t mean to give myself a 5 star review but that bis the effort I give to my business. The reason I am writing this review is do to an ex-client’s review named Ellen Hopkin. The reason for her untrue nasty comment is because she wanted a telephone interview for her 2010 tax return. I told her I do not do telephone interviews I never have and never will. She called AGAIN to
inquire why I don’t and I told her that I choose to meet face to face, to answer any questions & examine all original documents. Pretty basic stuff. After several telephone calls, emails & now this Unilocal review I have determined that «Ellen» doesn’t like to be told «NO». We did have a good business relationship, I guess being that I had prepared her her return for 15 years (never by telephone). As to this friend Ellen is talking about, I do not have a clue as who she is talking about. I have continued to do business with one referral she gave me (thank You very much). I wish Ellen well in life and hope this will put a rest to a simple «I DON’T DO PHONE INTERVIEWS) Thanks to those who read this.
Sincerely, Craig Fassio

Very Glad to have found Craig. He has been a great tax guy and has been very kind to us, thorough and quick.

I’m not sure what all the complaining is about, but I’ve been going to Craig for the last 4 – 5 years now and he’s been nothing but outstanding! If you’re looking for someone to cut corners and to claim items which you may not have proof for — this is not the person you want! Been there, done that, not doing that again as I just recently got done paying for back taxes after the IRS came after me for doing this. Craig knows the laws — he knows what’s going on and that’s more important! His office is always accommodating. Craig is very organized! The packet you get after your taxes have been submitted are clear and understandable. When I saw these negative posts, I had to submit a review because I was completely surprised! Fassio taxes is GREAT!!!

I felt he never really tried to get a full tax return for me. I tried to be a loyal return customer, but he didn’t even look at my tax docs for TWO weeks. Then he got mad when I called him for the THIRD time trying to get some info on when he perhaps maybe would get started! I would NEVER recommend this jerk. I’m using someone I was refered to by a good friend. JT Financial Services in Oakland. MUCH BETTER!

Find a CPA instead.