Henderson Windows

Henderson Windows appears to be out of business. We had windows installed years ago that had a 10 year «Warranty». One of the windows’ SEAL broke and we had hoped to have it replaced under Warranty. Seems to be no way to contact them — the phone number above just rings and rings. Find a reputable company who’s been in business a long (er) time.

Unlike the other Unilocaler, I had a great experience with Henderson. They arrived promptly for both the assessment and window installation, and were very professional… even when they screwed up my bathroom installation.
As it happens, they ordered my bathroom window and bedroom window in reverse: obscured glass in bedroom and clear glass in the bathroom. They promptly ordered the correct glass type and popped it in the correct windows without a hitch.
I originally went with Henderson to keep my business local and because others had gotten such good service. Never did they pressure me to buy anything… in fact, their bid was good for 6 months. I was nothing but satisfied with their performance. In fact, the installer left some professional grade caulk so that I could re-​caulk my other windows after he left! Now that’s service.

Really wish I had known this BEFORE hiring them:
After an excellent sales pitch Henderson put in an entire house full of lovely windows, each one set well and in good shape… except the sliding glass door.
The slider was clearly short length-​wise by about an inch and is a terrible tripping hazard. I called the sales guy and was told my slider was «Normal, and the way it’s supposed to be.» He never came to see it.
A week later I called again and was told they would «do more research and call back.» No one ever called.
A week or so later the screen came away from the edges of the screen door and I was told a replacement would be ordered and they would call to schedule a time to come and make the switch. No one ever called.
$ 10,000 of windows and as soon as the check was signed they were completely disinterested in fixing any problems. I’m not impressed.
I WOULD NEVER refer anyone to this organization, they represent the worst elements of the contracting world: you can’t see it from my house.