iSalon

First time at this salon to dye my hair and had a great experience. Master colorist Diane took care of me through the whole process with others helping her as she explains the process of bleaching, coloring and caring for my hair. I had my hair dyed from black to gray. It’s not the dark shade yet but as she explained, it would take 2 – 3 sessions to reach desired shade but I’m very happy with how it turned out after a long day of work.
The cost is a little high but completely worth it for the results. I would visit again for another dye and a cut. Thank you, iSalon!

This review is for Vanessa Espinoza.
This was my first time at iSalon, and my first time cutting my hair in a very long time. The usual trim was normal for me but I was nervous going in because I had decided on a drastic cut. Vanessa made me feel very comfortable from the moment I came through the door. I had planned to donate my hair on my own, but she let me know iSalon does the packing and shipping for Locks of Love hair donations. Great, even better.
She took her time cutting my hair, and checked in with me about the cut and style when needed to make sure I was getting exactly what I was looking for, and I did! Before starting the cut she took the time to look through pictures with me on their tablet just to get a feel for what I was asking for. I am very satisfied with the cut and style and plan to return for my next cut. My haircut is very fun and flirty! I love it so much! She did a great job! To add to this experience I got 20% off the cut for being a first time customer– nice!

They used to be service oriented and charming. Not sure what happened. My experience was most disappointing. Their help at the register ignored my question. They hiked up the rates by over 20% and offered no explanation. I checked online and every one else charges $ 54 instead of their $ 68.70. Higher prices and worse service… I no longer will be buying locally. Bumble and Bumble should find new vendors. I am so annoyed I think I will go back to European products.

This review is long overdo! I’ve been going to Vanessa for a year now and I’ll never go anywhere else. My hair is super finicky when getting highlights– it shows flaws very easily when color isn’t perfectly applied. After my consultation this time last year, she flawlessly gave me an ombré that matched the photo I showed her identically. I’ve had so many awful hair experiences that I knew immediately at that point she was going to be my person as long as I live in the Bay Area. I recently moved into the city and drove over to Alameda to visit her for a balyage highlight treatment to my hair. She did an amazing job at an affordable price.
I’d trust this salon for the most complicated of styles and color treatments! It’s fairly priced and everyone is kind and professional.

5 stars for Diane who does absolutely beautiful work. Diane takes her time and really listens to what I want. Beautiful color, highlights and cut. A very talented artist! I’ll be back in a few months!

I cannot even explain how happy I am! I wanted a slate color for my hair and so many salon turned me down, just because they didn’t know how to do it, but when I got to isalon Joseph helped me he was professional, and he know what the hell he doin lol, I gave him a picture and took him a glance n said yes he can do it! And guess what he freaken delivered! My hair look so good it’s ridiculous! It came out better then the picture I showed him, all the staff there are awesome so friendly and professional Dina and Brenda you guys are so sweet thank you for making me feel welcome, and Joseph excuse my French but you are the fucking boss! Thank you thank you! I love my hair and this place 100 stars!!!

Before isalon, I can honestly say I did not have a go to salon or stylist. However, this is now the place that I will continue to come back to for haircuts, and is also the salon where I first colored my hair.
Prior to this experience, I had never colored my hair before, and was skeptical to do so due to the maintenance that was required. However, after seeing several of my friends’ color results by Dinah I decided it was worth giving a try and booked an appointment for a subtle balayage ombré.
Upon arrival, the receptionist was extremely sweet and offered me drinks as well as snacks. I had actually came a bit early, but Dinah was kind enough to start working on me before my scheduled appointment. I showed her a picture of how I wanted my hair to be, and after glancing at it for a quick second, she knew exactly what she had to do to deliver the results I desired. Although the color process took several hours, she along with the other staff made sure that I was at all times comfortable and catered to my every need. We were able to achieve the ashy brown balayage ombré that I wanted, all in one session.
Overall, I am extremely impressed by the color technique exhibited by my stylist Dinah, as well as the client care and service demonstrated by the rest of the isalon staff. I highly recommend anyone looking for a new haircut or a change in color to give this salon a try.
Tips:
— Make an appointment; everyone is always booked at least a week or two in advance
— Know what you want; come in with pictures or a clear idea of what you want
— Consult stylist about maintenance requirements.

I cannot say enough of the staff and my experience at Isalon, everyone is at their top of their game, always on time and kind and personable. They know hair !! Will be honest with you what to realisticly expect and have mater skills at high lights, color and cuts. Everyone is kind and stylish, the atmosphere is chatty and sorority like :)
Thank you to these amazing ladies for all your hard work !!! Xo

Brenda runs a great and friendly salon. Joseph is my hair stylist and he always has me looking my best! He is so thorough with his haircuts and the difference is very noticeable after multiple weeks. Thanks Joseph!

I went in a while back in March 2014 for a cut and color. I asked for ombré and keep in mind I had virgin hair never been colored. I think the lady hat did my hair my Lynn. She said my hair was too dark to to ombré, okay never heard that before so I asked for a full color just to make my hair blonde. She said that can’t be done either I had to do it over time but she can give me streaks. Okay find lets do streaks. After 4 hours, my hair looked like salt and pepper. It had hella white streaks. Okay you can’t make my hair blonde because it’s too dark but you can turn it white. I also got a haircut which I loved she did a good job there I give her that. So 4 hours and 300 dollars later I am left with salt and pepper hair. I leave very disappointed, but heck no I’m not leaving my hair that way so I call back and inform them I’m not happy and she told me to come back on and she will fix it. The only thing she did was tone the white back to black. So on all I paid 300 a haircut cause my hair was the same exact color before she did anything, maybe a little browner. Very horrible experience, NEVER AGAIN.

First timer at this salon (and I don’t do ratings/​reviews but this is an exception) and honestly I can’t put into words how happy I am for coming here. This review is for just Vanessa because she is THAT amazing.
I came in with photos of the haircut that I want/​like and asked Vanessa for her input. She spent 10 minutes or so just talking to me and laying out the style/​cut that she thought was best for my facial structure and hair type. Just hearing what she had to say (and what I was thinking myself) I decided to trust her wholeheartedly with my hair.
I was going from long hair to a really short hair cut (very big change) and wasn’t sure how it would come out. But Vanessa took her time with me (which I REALLY appreciate bc not only did she show great customer service, it also showed that she is really caring). When she was done, I couldn’t be any happier!
I LOVE my cut and I DEFINITELY recommend this place. Although it was my first time, I’d have to say that everyone seemed very professional and good at what they do. I wasn’t the only happy customer!
It will be a while until I visit a hair salon as I am growing out my hair for a wedding, but tbh I might just come back and keep my hair this short because I love it so much. Very much worth it! Top cut, top service.
Thank you, Vanessa!

When I went in for a consultation with Catherine, I described a brief and general idea of my hair. She did an AMAZING job getting my hair color the way I wanted. The mesh and blending from my ratchet light brown orange ash to a dark brown medium ash highlight mesh. Catherine knew exactly what to do with my hair and perfectly made it in a way that makes it natural and less damaging my hair
ISalon gave me a welcoming vibe. They offered me water, snacks, etc. Ask for my well being every time. «Do you need anything?»
I recommend Catherine for the hair dye or re-​coloring etc. She is my miracle. Redefined my ugly hair to something more beautiful. I wish I can tip you more Catherine, but a broke college student.

Best haircut experience i ever had! My hairstylist is Diane and i never met a hairstylist that cares as much as her about how i want to cut my hair. She is a very nice and skilled hairstylist that knows what shes doing. Im really scared to cut my hair cause of past experiences but i really dont regret having an appointment scheduled with diane this time. I have very long hair and im cutting it pretty short.
After i was done she told me if i still needed some adjustments i can come back within 7 days. I was thinking it should be okay, until i went home i have second thoughts. So i went back the next day, lucky they could fit me in a schedule and once again diane took the time to see what can be done for me and started to work on my hair. I really appreciate the time she took to achieve my cut cause it turned out to be exactly what i wanted.
Best experience ever! Will definately come back! Thank you so much diane!

Brenda and the iSalon team are as friendly, down to earth, and professional as you get! They not only do an amazing job but are extremely affordable.
My wife 7 yo son and 9 yo daughter all love coming there and have been for quite a few years now.
I have been living in Alameda for 15 years now and have gone to many salons before finding iSalon.

I am so glad I had Diane cut my hair. Its the best cut I have had since I can remember. She was willing to cut it shorter and is skilled and knowledgeable in how to cut fine wavy hair. Often I have been the victim of scissor happy unskilled stylists. Tired of paying top dollar for subpar, trauma causing cuts. Or I have gone to stylists have been too nervous to cut my hair because they sense my PTSD when it comes to haircuts.
It was past my shoulders, long and dreary. I was scared to get it cut short because over the past many years, unskilled stylists keep giving me a shag of some sort cutting the layers way too short on top. WAVY TO CURLY HAIR SHOULD NOT BE CUT IN SHORT LAYERS (unless you specifically request a fluffy shaped hairdo, or a afro, which mine could never even attempt). Plus it goes limp at some point because it is fine. My other safe stylist was unavailable, so I thought I’d try Diane based on reviews.
Dianne asked me a lot of questions. I also took in a photo of the basic structure I wanted. I told her not to go less than 9″ on the top layers. I want it short but did not want to lose the volume. She did a dry cut first and then washed it and used a diffuser to dry it. She used some styling conditioning cream on the ends.
I can actually go to sleep on it and wake up at any point in the night and think «Wow, the hair is looking pretty good.»

Betty is the best! I am so glad she is back. She always has the best suggestions and also if you have something in mind she will make it happen! She has magical hands and will not let you walk out unless you are 110 percent happy and I ALWAYS AM! Not to mention she is funny and always makes you feel so at home. Everyone in the salon is amazing! The salon is beautiful and even offers you drinks. Betty is just the BEST though. Catch her and book her when you can. You won’t go wrong.
So I made review above two weeks ago! Now I have to update it. If I could give it more stars I would Betty did it again. I am always so scared to try new things. She insures I am happy and I literally walked out on a cloud today!

Everything I come here I am happy when I leave. forget the fact that they serve margaritas! It’s such a great salon! Everyone there is so helpful and just make you feel like you are a «friend» there’s something so personal about Isalon! Thank you for always taking care of me!
–Jaime

I came here and although there wasn’t anything super impressive with my hair, I felt that my hairdresser understood me and knew where I wanted to go. I look forward to returning and seeing how this hair relationship goes… (Still looking for a place to regularly frequent!).
They have reasonable prices and a nice ambiance. It was relaxing. :)

5 stars for Joseph Santos who transformed my frizzy, long, unruly hair to a beautiful short, fresh bob (which had 50 likes on facebook within less than 2 hours! Woo!). Also because he was such a sweetheart and easy to talk to from the get go, and was so accomodating even though I was 20 minutes late for my appt, and stayed till way passed they closed to make sure my hair left beautifully!
Other pros:
— 20% off for first timers
— free parking (parking lot)
— soooooo much more affordable than cutting your hair in the city for top notch quality and customer service
— chocolate at the counter :)
— very clean and professional décor

It was that time of the year, summer is approaching, my previous highlights had outgrown and I wanted to go a few shades lighter. After searching for salons around my area, I found iSalon through Unilocal.I was intrigued by the before/​after pictures and raving reviews and decided to book my appointment with Betty online asking for an ashy brown ombré. I received my online confirmation the day after and the night before the appointment I received a phone call from iSalon confirming again.
The day of the appointment I arrived early and was greeted by the receptionist. She offered water and an iPad while I waited. She then tells me that Betty is running late and will be in about 30 mins. My scheduled time was at 1:00pm but Betty didn’t come in and take me in until 2:00pm. Although she apologized, I became a little eh due to the 1hr wait.
During the consultation, she asked me if I still wanted an ashy brown ombré. I showed her pictures and the color of how I wanted my hair to look and instead wanted a natural balayage ombré. I told her I did not want the color to be brassy or orangy but an ashy light brown. The entire process took 3hrs and in the end I was not happy with my results. The ombré didn’t look natural. ¼ of my hair was still black while the rest was orange. The overall damage was $ 145 including a 20% discount and tips.
I came home and my friends/​family were also not amazed by my hair. I phoned the next day to rescheduled an appointment since their website offers 100% guarantee on all services within 7 days.
I was promptly greeted and taken in on time with Lynn. I told her what I didn’t like about my hair and showed her the same pictures/​color of what I wanted. The color correcting process took 1hr. During the blow-​drying step, Lynn asked if the color she achieved was what I wanted and she nailed it. Jessie helped styled my hair while Lynn had to go to her other client. I enjoyed talking to both Lynn and Jessie and were both very knowledgeable on how to maintain and care for my new haircolor. iSalon did not charge me again, but I couldn’t leave without tipping Lynn for color correcting my hair.
For any potential clients: Lynn is great at achieving the ombré look.
Although I left satisfied the second-​time, I think I will stick to my original salon I’ve been going to. The amount of money and time spent waiting because my stylist was running late wasn’t worth it in my opinion.