TA Roberts Plumbing Company

Todd and Ben were great. They were able to come out within a couple of hours after I called, which was incredible. We are having our kitchen remodeled and they hooked up our new sink, garbage disposal and dishwasher — as well as took a look at a small issue with a running toilet in our bathroom. They were very friendly and fair, and also offered some good advice for continuing to take good care of our plumbing. Highly recommend!

If you are in need of a plumber in the East Bay, look no further than Todd Roberts. He worked with his son to take care of replacing the water heater in our new home. He was accommodating in working around our (very tight) schedule and modifications to our planned work, and struck me as a very good man in general. As long as Todd was available, I would never use another plumber.

These guys were awesome! They showed up, diagnosed the problem, and then gave me instructions for ordering a part and fixing it myself if I wanted to (of course they offered to do it if I didn’t want to). And then they didn’t charge me a penny for the trip out. I’ll definitely call them the next time.

Found these guys on Unilocal when I broke the hose bib off the outside of my house. Called them, they showed up in about 20 minutes. Father-​son team, they got right to work and a half hour later it was all fixed up. Reasonable prices, really nice guys, highly recommend.

Came in to fix a garbage disposal problem. Took my broomstick and boom 1 min later it’s fixed somehow. Couldn’t be satisfied more. Arrived on time (in fact, 15 min early) and did the job so fast.

I found his listing here on Unilocal.We just needed our garbage disposal replaced with the one I had bought on Amazon. We had no rush on the job. I called him after hours and he answered the call personally, no answering machine. He offered to come within 12 hours of my call quoting us an affordable rate, but we preferred he come in two days. He came about a half hour later than scheduled, but as I said, this was not an urgent job. He came with his son, replaced the garbage disposal within an hour, and to further demonstrate his great service, he fixed the water pressure for our sink free of charge! He’s as good as it gets.

Todd and his son have been so helpful since we have moved into our old/​new home here in Alameda. It’s hard to find someone local who is trustworthy, with fair prices, and who will actually pick up the phone or call back in a timely manner. They have been available within a few hours or days of our requests. Todd has helped us install sinks, dissemble sinks, and problem solve our shower leaks at a fraction of the cost other companies wanted to charge us. They are extremely friendly and just happy to help kind of guys. I highly recommend. Thanks guys!

Todd and Ben are as good as it gets. I reached out after seeing tons of positive reviews and they were at my house the following morning getting our tankless water heater and dishwasher plumbing up to code. They were readily available, fairly priced, showed up on time every time, and were just all around good guys to work with. I have 100% trust in their work. As I’m typing this, they’re here helping out with some other plumbing issues we’re working on with our washing machine. I definitely won’t be looking elsewhere any time we have plumbing needs.

OMG… I need 10 stars. I came home Saturday evening after a week vacation to find my water heater leaking. I called another plumber first, who I had used before, but their answering service could barely write down the information. I went to Unilocal and saw all the great reviews for Todd. I could not figure how to turn off the water heater, I know I won’t make that mistake again, and though Todd does not work weekends, he came right over to give me a hand. He turned off the water and came back the next morning to replace the water heater. He is extremely professional; responsive; does what he says; and delivers a quality service. I could not be more thankful!

What a delightful experience! So — I called Todd to take care of a whistling pipe and previously got a quote from a different company for $ 700 (really?), saying the water pressure regulator would need to get replaced. To save on cost for shopping, I got the parts and wanted Todd to put them in. Todd looked at the old regulator, took a wrench to it and fixed the whistling in a minute. The guy from the other company didn’t even touch it. In addition, Todd and his son were on time, even early, super nice and seemed very knowledgable. And — may I say — they had a nice and clean truck (somehow that expresses that they really care about their business to me).
I know — this wasn’t a «real» job allowing me to judge their full scope of work but I can certainly say — if I need a plumber for something «real», I will certainly call them first. I appreciate their honesty and straightforwardness.

Really great guys! We needed a whole-​house water filtration system installed (we bought it from Costco ourselves). It was a pleasure working with them from start to finish.
1. Scheduling
— They were quick to come out and take an assessment and gave us a quote.
— For the actual installation, they were able to get us on their calendar even earlier than originally planned. Worked out great for us, since we wanted the water filtration up and running sooner than later.
2.Pricing
— Their pricing was hundreds of dollars lower than a similar company (we got a few quotes before deciding)
— This was for installation-​only. We picked up our own parts.
— For the installation, they requested a few cement boards to use as a base/​platform for the water filter, which my husband picked up beforehand. We prefer this, so we can pick up what we want at prices that work for us.
3. Service
— This is a father-​and-​son team. They were very quick and got everything done in 2.5 hours.
— We did a walk-​through when the job was done: They made sure all faucets and water were running smoothly. Plus, we went under the house to see the installed filters. Their work is neat and organized (including a by-​pass valve, per my husband’s request). They also added straps and 2×4’s to ensure the unit was secure.
I highly recommend them!

The Introduction: I called TA Roberts after being overcharged and underserved by another national company, when a leak was found in the house. Todd and Ben are AWESOME!!! They were able to come out within the hour, and give me a quote that was almost half what the other guy quoted. Todd made recommendations and was flexible in scheduling an appointment with my crazy schedule.
The work: Todd and Ben showed up on time and ready to work. Todd was great about pointing out a long-​standing issue; and proceeded to do the work. They took great care of my home, and cleaned the damage that had been done by the original leak.
The Aftermath: The work looked great! Todd explained what was done, walked the site with me to ensure I could review job, and answered all the questions I had.
After mentioning that the water pressure in the bathroom was nil; Ben looked at it, and had it back to normal in a few minutes.
Best of all the total bill was less than quoted!
I am thrilled to have found TA Roberts Plumbing, it’s a relief to have found an honest plumber I can rely on.

I saw the great reviews, and I had used them many years ago, so called and got an appt Feb 12. He and his son (I guess from what others said) showed up promptly, took a look at my leaky, no-​water-​pressure faucet, and told me it was very old. He advised me to buy a new one and give him a call back. So I did.
I left 2 messages and never got a return call. Thought it was pretty strange …
So I called another plumber.
Update 2.26.16 I got a message from him this morning that he had been sick. He seemed to think he had left me 1 message, but I don’t think so.

These people are lifesavers. I was able to book them, have them arrive, do quality work at a reasonable price, and get to work only an hour late.
I do not think anyone can beat these guys.

Called and Todd was able to come out the same day. He quickly diagnosed the problem (which we thought was major and wasn’t!) and was in and out quickly and and cleanly. Very courteous and sweet to tip toe around our sleeping toddlers room :). Would happily call him to come again if anything comes up!

Tod (& Son) — Par excellence! Efficient, fast, informative, kind, and $ reasonable (given that I called pretty late in the day).
There was a leak in the shower shut-​off, water was running at least a gallon an hour. I had to shut the water off at the street main it was so bad. Visions of walls being ripped out and thousands of $$ spent — so very scary and depressing.
Tod arrived in less than 15 minutes, checked it out and informed me he had the needed part in his truck. The old, decroded, o-​ringless, part out, the shiny new part in, all other components back together in less than 30 minutes. He even tightened a part of the kitchen faucet sprayer when he noticed it was loose. (I thought it was a feature.)
When the time came to talk payment I was so surprised by the total I even threw in a tip.
The man is the plumber God as far as I’m concerned. Thank you plumber-​god Tod, you single-​handedly saved my day.

While installing the new water line for my dishwasher the shut off valve began to leak, and because the valve was rusted to the pipe I couldn’t get it off to replace it. The leak was so bad that it soaked my cabinets, seeped into my basement, shorted out an electrical line, and created a pool on my kitchen floor. Visions of an insanely large bill from a plumber and from EBMUD flashed before my eyes.
I called Todd expecting an answering machine but I was pleasantly surprised to get him instead. I called expecting to have to make an appointment but was pleasantly surprised again when he agreed to meet me at my house in 30 minutes. Sure enough he and his son were waiting for me when I arrived, and within an hour they had the valve replaced, the line installed, and fixed a leak at the valve for the main line into the house. Then before he left he gave me tips on a new toilet and for an electrician to fix the shorted line. All of this for a reasonable price that I was more than happy to write a check for. If I do install that new toilet or have any other plumbing problems I now know who to call. Todd is as good as it gets.

Knowledgeable, prompt, & friendly service:
My husband & I recently purchased a home and were asked by PG&E to fix the earthquake gas shut off valve to the home’s gas line. Todd came out the day that I called him and assessed the situation. I was very impressed by how knowledgeable he was about the issue, including the permitting requirements (the past home owners set it up completely wrong and did not get it permitted). He also took a look at our hot water heater which was having trouble keeping a constant temperature.
In the end he fixed the gas shut off valve the next day and went to the city to get the permit a couple days later. He even cleaned out the filter on the water heater (for free) and provided very detailed next steps for minor and major fixes to the problem. He was very friendly and very helpful. I would definitely call him again when we have a plumbing need (hopefully not too soon…).

Todd and his son are professional, knowledgeable, punctual, and affordable.
I am an expecting mom with a toddler, and when Todd and I connected on the phone, he was at my door within 15 minutes to fix my dishwasher.
While he was there he asked about other work and was able to give an estimate on toilet and shower tune ups. While we originally hoped to get that done the same day, they were called to an emergency and we agreed to work done the next day, which they were totally on time for and completed quickly. I found the charge very reasonable and well worth it.
Todd’s phone is often full on voicemail, but he will get back to you. Never fear.
I also wanted to say that I was very comfortable alone with Todd and Ben and my baby, because they are super friendly and respectful. Ladies, don’t hesitate to call!

*** Highly recommend!!! ***
Woke up to find a ‘small river’ running through the garage and a pinhole of water spewing from the tank. UGH! not a good way to start the day and during the holidays!
Decided i was going to call the people who installed my water heater 11 years ago but of course, can’t find their number… hmmm…maybe that’s a sign as i can’t find them on Unilocal either… Find: Water Heater Replacement
Search Result: TA Robert Plumbing was one of the top listings for Hayward, San Leandro, Union City area and i see they serve Alameda and the surrounding areas. Called them at 7:40 and get the voicemail. DRATS! I guess i won’t be going to work this morning… No worries, they returned my call within 5 minutes…
Todd was friendly, helpful and at first mentioned he doesn’t service the Hayward area. heck i don’t blame him! LOL But he probably sensed my panic and urgency that he made the exception to come out and help me… I made sure to ask for an estimate as i didn’t want either of us wasting our time.
Initially, i thought it was at the higher range but due to the emergency, my location, and him willing to come out right away, i felt it was worth it! Well he just finished and i have time to spare to right this review before going to work.
Customer Service and Professionalism: 5 stars all the way!
Todd and his son, Ben called when they were on their way (which I appreciate!), arrived earlier than stated (wow! unheard of), installed it quickly and efficiently (hmm…how is that possible?), cleaned up the water in my garage (wow!) and provided a helpful tip in having a water heater last longer. What an honest guy!
TIP: Drain your water heater once a year for 1 minute so you don’t have sediment sitting at the bottom. No need to turn off anything, connect a hose and turn the valve (righty-​tighty, lefty loosey!) to drain the water.
I guess time will tell if this water heater will last the test of time but I’m pretty confident about Todd and son’s work ethic… he leaves his customers with confidence and you think «was this guy for real? this is what you call old-​school customer service!». Thank you to Todd and Ben!