Cold Stone Creamery

Great pumpkin ice cream. A cool place to hang out. Person behind the counter was incredibly friendly. Wide selection, but a little pricey. They will kneed in marshmallows until they crunch. Yum.

Great ice cream, but a bit pricey.

It’s hard to compete with the ice cream places in Albany because there are so many good places. It’s been about a decade since I’ve been to a Cold Stone. Got the cheesecake ice cream with graham cracker crust and Oreo. Satisfied yes, wowed no. Pricey without the warm hometown feel of one of the local ice cream shops.

Great place to go to when it feels like you have no friends and that makes you sad. Milkshakes are really good

Cold Stone is one of my favorite Ice Cream places in this area. They have many varieties of different Ice Cream, Milkshakes and even signature creations. Today I tried a signature creation called All Lovin’ No Oven.
It has Cake Batter Ice Cream, Fudge, cookie dough and whipped cream. I would definitely recommend to try this ice cream. It’s one of the best ones I’ve tried there. I would also recommend the milkshakes there. My personal favorite is the Cookies and Cream.
If you’re looking to try a new Ice Cream place, Cold Stone should be a good shot.

Great place to get some heavy creamy ice cream custom made. They dance for tips. Lithe stay on so it is still family friendly.

Good ice cream. Good mixings. Knock on the place is that they recently remodeled and took out tables to put in a display case for candy apples. Nothing like 15 people standing and trying to eat ice cream

As I was trying to enjoy my cookies and cream ice cream i Found a fire pube in my ice cream

Ice cream is delicious but way too expensive. I’d suggest going to one of the smaller, local ice cream shops. They’re just as good and cheaper than this place.

Expensive but good quality Ice Cream, and they will sing at you if you tip with cash.

So delicious that it makes me weep sweet, pre-​diabetic tears of joy. The staff do a good job of remaining upbeat despite the long lines and picky customers. It’s certainly more pricy than a pint of Stewarts’ best, but the customization and song they sing when you tip them make it worth a trip now and again.

Fantastic ice cream and amazing specialties. Kind of expensive. definetly worth the ice cream. friend tried fruit smoothy and said it didn’t taste like fruit.

I went at about 8:30 at night and this place had a line out the door. service was o.k. and the ice cream hit the spot, though for two people it cost me 12 bucks, kinda steep for ice cream. ive had better ice cream for cheaper but the toppings were nice i.e. pie crust topping and coconut :)

I’m usually not an ice cream fan, but when the craving hits, I want sugar baby! This is the place to go. I’ve done a lot of the mixing, and I usually just get a like it cause otherwise I’ll get in a sugar coma after a few bites. It’s really heavy but absolutely delicious ice cream. Their new sundaes are SO amazing, they put a nice light vanilla on it, and I had the brownie one that was so delicious.
The service though was absolutely amazing. The girl who worked there clearly LOVED her job (or was great at faking it) she was friendly, fast, and asked us if we liked it afterwords. I love happy customer service!
Honestly, I can get ice cream anywhere, I can make my own brownie sundae really… but if I can get service like that I’d absolutely end up going back.

How can a national chain be called local flavor?! The ice cream is super sweet — way too much sugar and then they have more sugar for toppings. You are better of going to some of the local places that make their ice cream on don’t mix in candy after the fact and call it a custom flavor.

The icecream at Cold Stone tastes really artificial, processed, and sickly sweet. I would stick to Emack and Bolio’s on Delaware Ave in Albany. The icecream there taste more natural but still deliciously sweet!

Let me start off by saying I’ve been lactose intollerant for the past 15 years, and just recently found a lactase supplement that will allow me to once again eat dairy products. So I haven’t had real ice cream in 15 years. This weekend was my friend’s birthday and she had ice cream cupcakes from cold stone. They were AMAZING! The next time I feel the need to indulge, Cold Stone is on the tip-​top of my list!

Usually, I’m not a big ice cream fan. Cold Stone is one of the only places that gives me an occasional *craving* for the stuff, though! Terrifically varied flavors, the ability to make things as healthy or as fattening as you want, plenty of choices and combinations, (including smoothies!) and things like fresh fruit (that’s ALWAYS perfect, btw,) and the nicest service I’ve ever had at an ice cream parlor. The prices are pretty decent, too; you won’t get gypped on portion sizes, and it’s just a sunny, nice place to go and satisfy a sweet tooth! Love it!

I first had Cold Stone Creamery ice cream in Colorado. I thought it was a local thing, but then one appeared in a plaza in Albany. If Cold Stones aren’t sprung up all over the nation by now, they should be soon. The appeal of making your own custom designed ice cream is great. As soon as you walk in, you will be bemused by a giant menu with names that make no sense. Are they sizes? Types of ice cream? Cakes? I couldn’t read any of it. Don’t bother. Just look at the counter displays of ice creams and «mix-​ins.» Mix-​ins are the chocolate chips, coconut, graham crackers, candy bars, peppermint patties and other goodies you get to put in your creation. The mixing is done on a board, I assume this is the cold stone, and the soft ice cream looks like dough as they fold the goodies into it. My last result, chocolate ice cream with white chocolate chips and peppermint patties, was good. The problem is that the ice cream, since it’s some variation on soft serve that’s scoopable, it doesn’t stand well on its own. You need those goodies. Cold Stone knows this and charges you up the wazoo for a simple cup with two mix-​ins. But like I said, since the menu is impossible to decipher, you won’t know the damage until you get to the register.
Cold Stone *would* have four stars if they still had cake batter ice cream. I had the cake batter flavor in Colorado, and it was delicious. Some of the best ice cream, and definitely the best soft serve I’ve had. It’s recently been taken back into the lab, I guess, for a change in the recipe. I don’t know why Cold Stone would mess with perfection. There must’ve been an outcry from fans, because Cold Stone’s website will let you sign up for updates so that you can know when cake batter makes its return.