My husband and I chose this hotel because of the good reviews and after our experience here, we are glad we listened. Cameron was an exceptional concierge and provided us with exceptional customer service. Probably the best customer service I’ve ever received at a hotel. The rooms were clean, we had hot showers, and we were glad to have some rest on our road trip to Colorado. We will definitely stay here again if we are in Albuquerque.
L T.
Évaluation du lieu : 4 Pacifica, CA
I agree the hotel isn’t posh by any standard but I will say that the place is very well-run, safe and clean. The staff are unbelievably friendly and helpful. Felt like a VIP. Also the hotel is easy walking distance to the balloon festival — which was the reason for my trip. Highly recommended.
Des G.
Évaluation du lieu : 2 Santa Fe, NM
We stayed at this hotel for one reason– its proximity to the Albuquerque International Balloon Fiesta. If you’ve ever tried to attend the Balloon Fiesta, you know that traffic is horrendous. This hotel was within walking distance and we were able to avoid the traffic. And we paid the price for the convenience– just under $ 200 for one night. In my opinion this hotel should not charge more than $ 60– $ 70 a night, but they obviously increase prices for BalloonFiesta We arrived the night before we planned to attend the Balloon Fiesta. The gentleman at the front desk was friendly and welcomed us with a gift bag prepared for guests attending balloon fiesta. The hotel is older and in need of some TLC and a good cleaning. There were spills both inside and outside the hotel that no one bothered to clean up. The hallways were VERY hot. Our room was a pleasant temperature, but was less than clean. We had a non-smoking room, yet the bedding, couch and carpet hard burn marks. The carpet was dirty, as was the bathroom. The pool area was also disgusting. There were dead cockroaches and the floor looked like it was moldy. Breakfast consisted of Danishes, cold cereal, and coffee, although I elected not to eat due to the hotel being less than clean. Altogether we spent less than 12 hours in the hotel/room. Would not book for an extended period.
Princess V.
Évaluation du lieu : 5 Scottsdale, AZ
We stayed on the way to Colorado(driving form AZ) with my best friends parents and their doggies and the place was absolutely amazing!!:)) We were in 2 rooms on the upstairs level and had so much room I could ride a bike if I wanted to!!:)) Woke up too late for breakfast in my super comfy bed but when I walked downstairs to check out they still fed me like a total princess!!:)) And even offered some fruit for the road!!:)) How kind and generous of such a little place(Not even Royal Palms in Phoenix would do that, so that says a lot about how small and locally run places are so much more helpful). Gosh if I ever have to travel via Albuquerque again I will stay there again!!:)) Don and Teresa as well(oh and Dogs are welcome we had 2 with us and they were super comfy and had water bowls waiting for them!!:)). That’s awesome, right?
Kristen G.
Évaluation du lieu : 4 Fort Myers, FL
So glad we found this hotel. The room was very clean and the bed was comfortable. We were thankful they let us check out late at no additional charge since we arrived at 4:30 in the morning. Great rate and great experience!
Kimberli I.
Évaluation du lieu : 4 Business Parkway/Academy Acres, Albuquerque, NM
Albuquerque can be a rough place to find a decent room at an inexpensive price. Over the years my daughter and I have stayed in MANY hotels in Albuquerque and it is nothing to pay $ 80 – 90 for a terrible/dirty/old hotel. This hotel is a refreshing surprise :) $ 54 plus tax was a good price for the room. The hotel is older and could use updating but it was CLEAN. Staff was fantastic. Helpful and friendly and have suggestions and directions for food choices. The room was of average size. Beds were comfortable and linens were clean. TV is direcTV so plenty to keep u entertained. Nice indoor pool and spa. Front desk mentioned a sauna but we didn’t check it out. All in all, I would stay here again. Not the best room but was a GREAT value and a CLEAN room can make it easy to overlook the fact that it needs a little updating :) Especially in over-priced Albuquerque…