Omni Arms LLC

Went yesterday. Shannon was nice and helpful. Found what I came for …
But the guy at counter was very rude. When I wanted to look at handguns he was leaning on counter. playing with phone ignored us. Then finally with attitude decided to do his job. No Name tag. Dark brown hair with beard. Then during conversation about new vs. Used. He was so rude. Agrumentive. .just walked away.
More money lost because bad customer service. …not bad customers.

I have never not been able to find what I am looking for nor have I even been disappointed at Omni Arms. Another easy transaction with them over the weekend, in and out within 20 minutes for a new firearm purchase. Pleasant customer service all the way around. I really like the fact that you are not ignored here and are treated as a valued customer.

FORGET THIS PLACE!!! Came here to buy a handgun and at first they were great, but they showed me so many guns I didn’t know which one to buy. When I told them I wanted to think about which one would be best they treated me like like I had a contagious disease and wanted me to leave right away! If you’d have just been nice to me I would have bought from you when I made up my mind. But since you were so rude to me I bought a handgun from another store! I will NOT buy my ammo or anything else here!

quite a good group here. no hardball sales tactics, no elitist brand affiliation. no stereotypical snobby gun shop attitude whatsoever. they are just an all around good group of guys willing to help with your purchase decisions. I was looking at a few sub compacts and had one in mind at a set price budget. they were professional, kind and willing to discuss the pros and cons of all three of the price point firearms. will definatley return to pick up my sidearm in a few weeks.

The store has a great selection of handguns and rifles. You can pretty much find exactly what you’re looking for. They seem to stay well stocked with most ammo calibers. Prices are fair and reasonable across the board. However, the staff is what makes this place exceptional.
Far and above one of the highest quality gun store crews out there. Friendly, knowledgable, and honest. The staff doesn’t make it a point to pressure you into a sale or hawk you a gun you don’t want or need. More importantly they don’t treat patrons who are new to firearms or uncertain what they want like second class customers — like I’ve seen at other stores.
The selection will bring you in, but the staff will keep you coming back. My go-​to store in the area!

This shop opened right in the height of the 2013 guns and ammo shortage, and managed to keep a supply of ammo all year — they were rationing it, but they had a reasonable enough supply and decent rationing policy that it was possible to get what you needed. I managed to keep myself stocked up for monthly rifle competitions without breaking the bank or running dry.
It’s right near my office, so this place is definitely my first stop when looking for ammunition.
I’ve been told that they do plan to open an indoor shooting range in the next year or so, and if that happens it’ll be a great boon to Albuquerque — we need a little competitive market in indoor ranges here.

I have to tell you that Omni Arms bar none has the best customer service in town. I consistently find that the other gun shops in town act like they are doing you a favor. Not these guys… they know the value of their customers. From the beginning they introduced themselves and were helpful… not pushy. I’m definitely a customer and will stay that way. Call me crazy, but I like to be treated right when I spend my money. Thanks Omni Arms!!! Cheers!!!

Straight shooters here (dammit, there I go w/​those puns)…seriously, great staff onboard here, no bullcrap, no selling you what you don’t need, just common sense advice, options without opinions, and the best prices in town. Pretty sure they have just as good a selection as Caliber’s as well, so it’s certainly my first choice in the 505.
Arrived late on a weeknight, Lee was kind enough to stay well past closing to walk me through all the pros & cons of what I wanted/​needed in a EDC sidearm, since I was still up in the air, rather than pressuring me on the sale, he told me to go think about it, research the three compacts I was considering, and come back tomorrow to talk it over some more. Not «come back tomorrow and buy it,» no he said come back mañana and we’ll talk about it. Can’t stand it when someone tries for the hard sell and Lee was the polar opposite, thanks a lot! Came back the next day, Lee was busy but Tom was just as open and non-​pushy, had my brand new Shield w/​two boxes of ammo for an even $ 500, not a bad deal anywhere, IMO.
Fully recommend these fellas, a vast selection of everything from sidearms to shotguns, rifles and rounds, and just about everything else, you can’t go wrong at Omni. Heck, even the Caliber’s employee told me he «heard they had a bunch over at Omni» when i called to price check the Shield… Haha!