Wendy’s

Sometimes when my mom is being lazy she stops in here to buy my tendies. I prefer home cooked tendies but these will do when in a pinch. Make sure you save up your good boy points though because they get a little pricey.

Thursday we received completely inedible food from this Wendy’s in the form of a ‘value meal’ and I wrote a complaint to them on their website. The ‘chicken’ nuggets were so terrible we had to throw them out. And the Jr Bacon cheeseburger had merely a hint of meat and the bacon crumbled off of the sandwich as soon as I picked it up.
Today I got a generic form letter from the Dist Mgr, Richard Wade, which is worse than receiving no response at all. I responded:
Richard Wade,
It is ridiculously obvious from the generic form letter I received as a response that you not only never even read my complaint but that you really couldn’t care less what I wrote.
I am now so highly insulted by your patronizing platitudes that I feel it is my responsibility to let everyone I know how completely atrocious Wendy’s customer service is and how utterly apathetic the management and corporate mouth-​pieces are to any of the problems experienced by their customers. Not to mention Wendy’s inept attempt to serve a ‘chicken’ food item, which was by far the lowest quality nugget I have ever encountered.
It’s not bad enough that I purchased food from your restaurant that was completely inedible, that I wasted my money, and that I then went hungry because I erroneously trusted that your restaurant could produce an actual value to a customer. But now I receive a pat on the head and an absurd assurance that the ‘General Manager’, who is no doubt part of the problem in the first place, has been notified and some magical series of events will now be executed to correct the problem.
You must think I’m an idiot.
Thank you for not caring about my wasted time, my wasted money and my betrayal of Wendy’s implied promise to concoct food suitable for human consumption.
You have lost my trust and my family’s business.
Sincerely,
Virginia Trudeau

First off, I walked in to use the restroom and the toilet seat was broken, someone could easily fall off of it and break a hip. The door was greasy and nasty. Filthy.
Secondly, went to order me the strawberry fields chicken salad and while I was waiting in line I couldn’t help but notice the dust build up on the license display box, the security cameras and the wall and the ceiling. DUST was very thick. Nasty.
I also am very concerned HOW this establishment got a score of 99 ???
I have worked in the restaurant field and my hubby is a retired executive chef… no way this establishment should of gotten a 99!
We left. Did not order anything from here.
Would highly NOT recommend this filthy place. It does not deserve a one star.