LookSharp Cleaners

Got my white military jacket ready for an important dinner quickly, within 2 days. Lisa Ann was very nice and professional. My jacket had many brown stains but she got it back to blinding white. My jacket was so white it couldn’t dance.

My husband and I decided to take his wedding suit to Looksharp for professional steam pressing based on the good reviews we saw, because we had already had a very bad experience at another dry cleaner (they lost his pants and we had to wait weeks and fight for reimbursement). The suit we brought to Looksharp was new and had never been worn, still had tags on, and it was a cream colored suit. It was clean but we wanted it to be ironed professionally. When my husband brought it in, he explained to the lady that he had already lost part of his previous suit at another cleaner and could not manage anything happening to this suit as it was less than a week before our big day. She gave him her word that all would be well and his suit would be ready in 2 days. In 2 days, after they apparently cleaned the suit, the lady called to say there were stains all over it and attempted to blame it on the place where we bought the suit. She said we could pick it up the following day. We didn’t get it back until the 4^th day and it was full of dirty watermarks like they had used a dirty steamer to steam press the suit. We were so disappointed and very upset by the dishonesty and the fact that they wouldn’t take responsibility for messing up a perfect suit. My husband did not feel confident on the most important day of our lives together, and even the photographer said, «Man, your suit is dirty.» We felt so embarrassed. The lady is really charming and appears genuine but we will stay far from Looksharp! We will continue searching for some good cleaners to get out the stains they left in the suit.

I have been a patron of LookSharp for more than three years. I never thought I would call a dry cleaners a «charming, family-​run establishment.» Such descriptions are typically reserved for small independent grocery stores and hole-​in-​the-​wall restaurants. Yet, LookSharp Cleaners fits the bill. Proprietor Lisa Anne and her husband make it a point to establish a meaningful rapport with all of their regular customers. Yes, they know my name and how much starch I prefer on my shirts. They also remember the dates of my annual work trips and remind me to check that my suits are clean and pressed. Her kids, most of them in their teens now, are often seen assisting her at the register or standing by to help customers carry their dry cleaning to the car when needed. One time I accidentally left almost $ 300 in cash in a pants pocket. I was relieved when they called me, and even offered to stay open after hours so I could pick it up. Such courtesy and service is rare these days, which is why I continue to take my dry cleaning to LookSharp even after having moved across town. Have they had their share of mistakes? Sure. Its very infrequent, but mistakes happen no where you take your clothes. The difference at LookSharp is they will go above and beyond to make things right. Its really an exceptional establishment and I hope you give them a shot.

I had just moved to the area and chose LookSharp after reading the Unilocal reviews. I had a large stain on one of my favorite shirts and called a couple of the businesses in the area. Even on the phone when I wasn’t yet a customer, they were extremely helpful in explaining their process and what they could do for my particular case, which made me choose them over the other businesses. When I picked up my shirt, it was as good as new. They had done two cycles on it, but only charged me for one as a first time customer, I assume. I don’t often need to dry clean, but every time I go in they remember my name and chat a bit. It is a great family run business with fantastic, personal customer service that I can’t recommend highly enough.

Hands down, best in the business. A family business that prides themselves on great customer service. Free pickup and delivery with better prices than others and no compromise on quality. After years of going back and forth to other cleaners because I was just never satisfied, I found the go to cleaners.

Crisp, professional service + timely and pleasant to work with. I moved to Alexandria this year and found this place by chance. I’m very glad I did. My clothes look great and when I ask for slecial attention on barious items, that is exactly what I get. I wish all cleaners were this good. — There you have it!

I’m going to tell you all about why this place deserves 5 stars, but for the lazy readers, here are some bullets:
Personal, friendly customer service
Reasonable prices
Prompt and reliable work
I went to Look Sharp to have a bridesmaid dress altered. Lisa immediately helped me while getting to know my two small children (ages 5 and 3). She fitted me, chatted with me, found common ground with my children, and got the job done quickly and cheaply. The zipper was a bit stubborn at the time, but we decided to just deal with it. The alterations worked out perfectly. All in all, that experience was enough to make me go back. Reason enough for 5 stars, yes? Ohhhh just wait.
Three days before the wedding, I was at home with my two children, and I tried on the dress so I could pick out jewelry to go with it. When it was time to take the dress off, the gosh-​forsaken defective David’s Bridal zipper got stuck. I asked my daughter to help me. No go. I went outside and asked my NEIGHBOR to help me IN THE STREET like a freak show, but she couldn’t get it to budge, either. I called a friend to come over, but she couldn’t fix it. I realized I was trapped. I couldn’t get out of the dress. I called Lisa, panicking. I was supposed to leave town the following morning at 5:30am, and it was already 2:30pm. I asked Lisa to help me. I was stuck! She remembered me right away, and asked about the kids. After laughing just a tiny bit (who can blame her?), she began brainstorming.
At first, she didn’t think she could get it done before her seamstress left for the day, so I started calling around elsewhere. Then, as I was headed to Joanne’s to BUY a freaking zipper to take to Nordstrom for them to fix me, Lisa called back. She had talked to her husband (the co-​owner) and her seamstress, and everyone agreed to work late to help me. She told me to come on in.
I showed up at the shop after driving around Arlington IN A BRIDESMAID DRESS, and Lisa tried to free me. Her son tried to free me. I was still trapped. (Lisa said I was the first customer ever who was legitimately stuck in her clothing. SUPER.) It was about 4pm by now, and I was beginning to truly panic. Lisa sent me to her seamstress in Bethesda, who welcomed me with a kind smile and some kind of jaws-​of-​life-​for-​crappy-​zippers, and began cutting me out of my dress while I yelled at David’s Bridal on the phone. She offered to take pictures for me to send to David’s Bridal, which I will include in this review. She finally freed me — FREEDOM! — and rallied me in my fight with DB.
Four hours later, someone DELIVERED the dress TO MY HOUSE, perfectly fitted and fixed — the zipper even matched the color of the dress, which I had not expected, given my desperate situation.
The entire team worked late to help me in a true clothing emergency. For that, and for their kindness during the ordeal, I will never use another tailor or dry cleaner again. Look Sharp for life!

This is by far the best and my most favorite Dry Cleaning service in the DC metro area. I have lived in DC for ten years and never found something to this calibre. For me, it has been worth it to drive out of DC for this service for sure.
Lisa Anne, the manager made this place feel like home from my first day as a customer. She is immediately welcoming, friendly and attentive and the quality of the service is not matched anywhere else that I have found.
My first experience with LookSharp was getting my tux fitted with my fellow groomsman for a wedding. They got to know each of us personally and completely worked with our schedule to make sure we all got we needed. They were on top of things and I enjoyed getting to know them better through the process.
You should stop by!

This is a nice and comfortable atmosphere for a cleaners!!! I needed my dress pants fitted and it would have taken long to get them done but they got my suits pants done in 3 days!!! Amazing!!!
If you need to go to a cleaners where the design is pleasing and the people are nice, please try out this place. You will not be disappointed!
Also, I never do Unilocal,but if I do it its because it deserves the needed attention. Go here and you will be pleased!!!

I have used LookSharp Cleaners for dry cleaning several times, and the service has always been great. Lisa and her sons are really nice. One time, I arrived after the shop had closed and Lisa unlocked the door to take my order. Prices are reasonable and I know that my clothes will be taken care off. The icing on the cake — their dry cleaning services are eco-​friendly!

Total sketch setup!!! I went in based on reviews but when I asked about the fabric softner stain they had to call someone, there were humms and haass, and then I was told it would take 2 weeks for them to figure it out. I asked about the price and they said they d not have set prices but that 2 pants were «about 13.00» Seriously, about? WTH?! I asked about suits they said about 15 etc. Shaddy McShade happening in this estblaishment. I was totally turned off. No worries though I went 2we & five, near Glebe and Common Welath and I got my pants back in 2 days, no stain. Just saying. This replaced reminded me of my experience in markets in the far east.

When I moved to the area I was looking for a new drycleaner that was close to my house, reasonably priced, and had good reviews. I found LookSharp based upon the many good 5 star reviews on Unilocal.While the pricing is a little higher than a few other drycleaners nearby, the price differential is made up in the great customer service. Whenever I walk into LookSharp, I am greeted by name and asked about my wife and son. I really do appreciate good customer service and will continue to support LookSharp as they grow. The quality of the work is also great, I have not had any issues with buttons, etc and had had dry cleaning, laundering, and alterations performed.

Excellent family-​run business just south of DC. Lisa is awesome and her sons are always there to help her out… she can almost always accommodate rush orders which I certainly appreciated the last time I needed an article cleaned. Great prices and top-​notch service!

they really do «heavy starch» shirts. awesome !!!

This place is amazing, they altered my suit and made it fit perfectly. The customer service is amazing. I have never ever had a bad experience here. If you have any bad experience here it is probably your own fault because these cleaners are outstanding!

Lisa and TJ at LookSharp are by far the nicest people in town and they know everyone who walks through the door by name. Their dry cleaning and tailoring is top notch and very reasonably priced. I couldn’t be happier with LookSharp!

I had alterations done on a winter coat. I wanted them to dry clean, replace three buttons & repair a few unravelling stitches. I told them not to touch the lining (ripped) because I was going to eventually going to replace it. I was very clear. What a disappointment they replaced one button and now the coat doesn’t hang properly. One star 4 dry cleaning. Now I have a botched up patchwork lining that looks awful. I told the owner I was not happy. Her reply was that she was sad I was not happy. She cut a few stray threads. That was her remedy for a $ 33 alteration. I got a bunch of amateur alterations in which I didn’t want & they did not do the alterations that I asked for. I’ll never go back. Stay clear if you have any minor alterations, they are incapable of follow simple instructions. This place ruined my coat.

Fantastic customer service as well as fast service. Green cleaner and they take the extra time to ensure your clothes are 100% to your liking.

Best customer service Ive ever experienced with a dry cleaner! Its a bit more expensive than some but that is because they are green & have 0 hazardous waste! Its a family business and even the kids help Mom, owner Lisa Ann. She is so sweet & truly cares about your clothes. She was even able to remove a very old & large wine stain out of a fav blouse!

This is by far the best dry cleaning service I have experienced. At Look Sharp, they are very professional, know a lot about different types of fabrics and know how to eliminate stains. My shirts and dresses looked crisp and clean. This is a family business so they give you personalized attention. They will also call you on the phone for example if your shirt or dress had a missing button or something just so there are no misunderstandings.
Great prices, a 50% dsicount for first time visitors. :) and great service. I am a happy costumer.