Presto Valet

Hands down, the best dry cleaner in the DMV. Everything is done on site, they use an environmentally friendly process, and most importantly they take incredible care of your clothing. I’ve had uggs restored to look like brand new, they clean and store my vintage fur coats, and will gladly tighten a button or fix a seam do you’re impeccable.
The owner is fantastic, he’s always on site, and I respect the fact that he and Presto Valet do tons of philanthropy for the Alexandria community.
The team is supremely courteous, I’m always greeted swiftly and warmly, and BY NAME by a staff member. They go the extra mile so you don’t have to.
Presto valet is proof that you get what you pay for.

Exceptional service. A bit pricey. Though, they did get Sharpie out of khaki colored Express Photographer Pants. Will use again!

I’ve been a faithful customer for many years. Yes, you can expect to pay a premium for friendly, caring, and attentive service, excellent results, and PERC-​free cleaning. Presto might have higher fees than its local competitors, but I’m happy to pay for quality and a good experience.

I started working in shirlington village about 3 months ago. It’s mandatory that my work uniforms are dry cleaned. My coworkers told me the best spot was presto valet. They even have a drop box late at night and your clothes are ready the next day by 10am. How convenient! I love going to this place, the employees are great and very polite. I recently picked up my uniforms like usually I do, went to work and was about to to start my second shift when I noticed 2 of my shirts were different. I had 2 of the old versions and 2 of the new versions. I just paid $ 80 for the new versions so I was upset when I noticed they were all old and one was extremely big for me. I took my concerns to the manager/​partnering owner Diann. She basically told me it was my fault and that my coworkers and I always mix up our shirts when we drop them off and there’s no way she could’ve mixed my shirts up. After about 15 minutes of going back and forth with Diann who lost her composure and was very unprofessional she finally told me she would look for them. So I came back the next day to see if she found my shirts but unfortunately she didn’t. So she said she would pay for one shirt only. I agreed because she was very rude and still talked down to me like it was my fault. So I go in the next day with my receipt for my shirt she has to replace. As soon as I walk in I could cut the tension with a knife. Everyone was staring at me. It was very uncomfortable, I hate confrontation and freeze up when I feel like I’m being attacked. I gave her one of the old versions back and gave Diann my receipt. She was upset that I wore the large shirt that wasn’t mine to begin with but I have to work. She than accused me of lying saying the shirts that I picked up this morning was large as well which wasn’t true. The women shirts have numbers and the men have letters. I was so uncomfortable I grabbed my things including my check she owed me and stormed out. Horrible service and way to expensive.

The folks at Presto Valet do a terrific job, whether it is with dry cleaning or alterations. I also brought in a purse that needed repair to see if their cobbler would be able to fix it. The team fixed it on the spot ad at no charge. I’m very grateful.

After our local regular place became more expensive than the service and quality warranted — and after they made a few mistakes, and shrunk a few sweaters, we were in the market for a new place.
I took 2 sweaters — one cashmere men’s, one merino wool women’s — that were brand new, one with coffee stains with cream on the cashmere, and what I guess was dog slobber on the other.
Both sweaters were returned in perfect condition, looked brand-​new, didn’t shrink a centimeter, and the service was wonderful. And I like the fact they have a dufflebag type system they bag up your clothes for handling, rather than my old place that just balled everything up and tossed it into a bin while they printed my ticket. I think there’s less chance things will get lost or mishandled this way.
One star off for the $ 9 price per sweater — but it’s not an every-​day thing we clean, and the quality of the service is more than worth it to feel that my investment in quality clothing will be preserved.

I’ve had my clothes dry cleaned at Presto and I’ve had a great experience. They are professional and thorough. I’ve also used their alteration services and I loved the lady that worked on my clothes, Carmen! She does excellent work! Would highly recommend her. I asked for her when I wanted my alterations done because they have another person that does it as well.

Absurdly expensive. Service is good, but you can get dry cleaning done for about half the price elsewhere.

Mixed bag with this place. Let me first say that I have been a customer of this place for approximately ten years. Pros — convenient if you live in Fairlington, Shirlington, or Beverley Hills, Alexandria. Cons — expensive — overly so. Also — the customer service in the past has been very good but has started to slip noticeably.
For years, they had an employee there named Crystal who was absolutely top notch. However, Crystal recently left and the replacements are somewhat mediocre. In the past two months I have dealt with an employee who overcharged me on my dry cleaning (based on his erroneous math). When I corrected him, he had an attitude until the supervisor informed him that his math was in fact, incorrect. I have also dealt with another young employee who has twice made me feel like a pariah because I had small blood droplets on the inside of my dress shirt collars from shaving. I am sure that a dry cleaners has seen that and worse on a daily basis.
I think it may be time to try something new.

I LOVE Presto Valet! It’s pricy, but they bring shirts back to life that other dry cleaners can’t even get clean. Also, my 3 year old fell asleep today on the way there, so they brought the dry cleaning out to me, took my credit card back in and brought back the receipt. Now that’s service!

I was so impressed by this place! I brought in a bridesmaid dress that I could barely zip up and they worked their magic within half an hour so that now I can breathe and move in the dress. The tailor was amazingly quick. All of the staff were so nice and helpful. The prices are great. I will definitely be returning!

Love presto valet. They are honest, have friendly employees and do a great, environmentally friendly job with our clothes. Like others have mentioned, I take off one star for their very high prices, but I still go there and no where else.

I brought my wedding dress here to be cleaned after another dry cleaner stained it (check out my review for Virginia Cleaners on King St.). Long story short, I brought my never-​worn wedding dress into Virginia Cleaners to get a touch up clean before the wedding, and they covered it in dry cleaning chemical stains. So I went to Presto 10 days before my wedding hoping they could help.
I walked into the store having never been, and draped my dress across the counter, and burst into tears. The COO, Diane, noticed I was upset and came over to help me herself. She was attentive, understanding, and very helpful. She went over each stain with me and explained what she thought it was, then reassured me they would be able to help. She charged me $ 50 (a third of what Virginia Cleaners charged) but told me if they couldn’t get the stains out, I would not be charged.
Diane called me twice the next day to give me updates on the dress, and again the day that it was ready.
I went back three days later to a beautiful, 99% clean wedding dress. One of her employees brought the dress out to me, and went over the entire thing, identifying which stains they removed completely (99% of them) and the few that they were able to drastically fade to almost invisibility. I happily paid the $ 50 and will continue to return to Presto. Their customer service, honesty, and skill saved my dress!

I have an absolute rave about the tailor here. I’m a semi-​regular for the dry cleaning, but tailoring had been limited up until recently.
I bought a vintage dress on Ebay that needed to be taken in a little at the bust. It’s double-​layered with lace on the outside and pretty delicate. I’d initially thought we could just take it up at the shoulders and be done with it, but the tailor recommended against that, suggesting instead that she create new darts at the bust and take in the zipper. This was on Saturday afternoon. The (beautifully finished) dress was ready by Tuesday, and that includes the dry cleaning I had them do after the alterations. It looks immaculate. The cost was $ 40, which seems more than fair for the amount and quality of work.
I took off one star because the dry cleaning prices are high. $ 7.50 for a short-​sleeve cashmere sweater? $ 15 for a tank dress? Ouch. I love that its environmentally friendly and I understand that it carries a higher price, but I find myself being very selective about what I’ll have dry cleaned because of the prices.
Also: the employees are the best. Super friendly.

This place isn’t bad, though hardly the best dry cleaning place that I have ever been to. However, they do have some of the nicest staff on the planet. They’re great at getting out stains. And it’s nice that they are environmentally friendly, though that doesn’t matter much to me… after all, I’ll be dead long before this planet goes into the sh! tter.
My complaints are that the prices are a little high, IMO. $ 15 for a suit and $ 20 for my girlfriend’s dresses? Meh. Also, and this really irritates me, is that on my dress shirts, maybe every 4^th shirt or so, they will be careless with pressing shirts and introduce wrinkle onto the inside of the side of my shirt where you insert the buttons. Not a big deal because it’s on the inside, you say? False. It makes the shirt not lay flat. For the slightly higher prices, please iron my things correctly. They also don’t have the fastest turnaround times, either. 3+ days to get some basic dress shirts back is excessive.
Overall a decent place, and you can certainly do much much worse.

Great customer service, fair prices, environmentally friendly, plenty of parking (lot and street). what else could you ask for?
They do a thorough job of inspecting all pieces before they accept them. They advised against cleaning one of my sweaters because of its beading and while now I have to wash it myself, I’m thankful for their honesty! All my items — sweaters, blouses, one suit — were ready on time and look great.
They also stock lots of convenient items in their shop — reusable laundry bags, shoe polish, windshield scrapers.

I have been going to Presto Valet for two years for alterations and to get my clothes dry cleaned. I’ve never had any problems with any of the work I have had them do. Alterations were skillfully done and I haven’t had issues with the stitching coming undone as I have with some of the other tailors in the area.
Their environmentally friendly cleaning is great! You get freshly pressed clothing that never have that «chemical smell» that I often find when I get my clothes cleaned at a discount cleaners.

Stars for environmentally friendly dry cleaning.
More businesses should be environmentally aware.
Be aware that this is much pricier than your usual dry cleaners.

UPDATE: Favorite suit pants ruined. I took them in with a super tiny ink stain and asked them if they could get it out to which the clerk said yet. Tell me why when I got the pants back and went to wear them today they had a HUGE white streak where the ink stain was. Can I have the tiny pen stain back?! If I wanted my clothes ruined I would have just kept going to ZIPS– at least they do it for ¼ the price. I definitely do not recommend.
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Not really impressed. I went out on a limb to try this cleaners since it’s in my neighborhood. Well there wasn’t really anything wrong with the service, but it wasn’t great either. Also, this place is really expensive for dry cleaning– maybe they’re using diamonds in their eco dry cleaning methods? My bill was over $ 150 for a suit, 6 pairs of pants, 2 dresses, and 3 shirts. I could justify spending this type of dough if the clothes looked great when I got them back, but a few of the pants had other people’s (I know because I’m not blonde) hair on them and lint balls. I expect an exceptional level of clean when i am paying the price for it. There are equally good dry cleaners that will do the same job for less half the price. (I can think of two– one on Rte. 50 and one in Ballston)

I’ve been going to Presto Valet for over a year. I started going there because it’s an Environmental Dry Cleaner, meaning they do not use any hazardous chemicals.
I’m very happy with their service. The staff is friendly and attentive. My clothes always look great and never have that chemical smell. As far as price, they charge based on the material. Most of my pieces (suits, trousers, and knit tops) average about $ 6 a piece. So yes, it’s not as cheap as those discount cleaners, but I assure you your clothes will last longer and look better. The price is worth it.
They use safety pins to fasten the order numbers, but I return them so they can be reused. I also return the hangers to be reused. Parking is never an issue, they have a big lot.