Nail Excel

This place was awful. I went with a friend, me for a pedi and her for a no-​chip mani. My tech spent most of the time gossiping with the tech next to her and pretending to do things to me while she was gossiping. This included a «leg massage» (just her putting oil on me and smoothing it around) and taking a cotton ball and just brushing it on my toes while she leaned over to whisper to the other tech. She barely did any cuticle clean-​up and did the FASTEST & SLOPPIEST paint job I’ve ever seen. She very quickly painted my toenails in a sloppy manner and then took a brush with acetone to cleanup the sides. Problem is, when you do things that sloppy the cleanup doesn’t make a huge difference. Later when it dried I could see that a lot of polish was still stuck to my skin and the paint looked uneven.
There’s also an extremely unfriendly man who sits in front (the owner?) and asks what you want when you come in. When I was leaving I tried to ask him if I could pay and he flat out ignored me. Finally after standing up there long enough (and considering leaving) my nail tech saw me and came up to take my card.
When my friend was done with her mani she and I locked eyes and she just said «we’ll talk outside». Her no-​chip was sloppy and rushed and she also had a bad experience overall.
NEVER AGAIN.

I was in the area and had a couple of hours to kill so I decided to give this place a try for a pedicure.
Not great, not even good. I will not go back or recommend this place to anyone. Low quality service and sloppy work. Save your money and go somewhere else.

Just went there about three weeks ago to get acrylics and a pedi.
Service:
1. ¹⁄₁₀ because I was asking about how much it would cost for rounded nails, and the receptionist kept pushing me towards my table instead of answering my questions.
2. But, the lady who did my nails was nice but… my nails were not shaped properly, and it pissed me off since i paid $ 35 for uneven nails. Not to mention, they lied about how much it would cost to apply Gel nail polish instead of the regular.
3. The coworkers (majority of them) are very very very rude, they push and yelled and screamed at me, because I apparently don’t understand their english. They didn’t make an effort to help me understand what package I was doing, they literally pushed me towards my chair while yelling.
Now, what I was pissed off the most about was that they didnt follow board safety regs when FILING the nail, how do I know, I went to school my local beauty colleges, and many of my family members are cosmetologists. Her way of filing would immediately fail her if she did it at the testing for licensing. She went back and forth on my nails and my hands were SORE for a week.
Not only did that make me angry, she buffed my toenails when i specifically told her not to because they damage my nails incredibly, and not to mention the pedi was complete shit. Barely scrubbed feet, hurt the living crap out of my nails while cutting.
When I was done, she pulled me out of my chair to rush another customer. And keep in mind, i waited 15 minutes for a 10 minute pedi.
So probably the worst nail spa ever, and full of horrible customer service. Cant wait to report them to the Cosmo Department.

I received the worse mani & pedi ever today! The nail tech rushed thru my nails. I had to ask for my cuticles to be cut properly, trim & shape my nails so they’ll be even (and they still weren’t), & u could see where the top coat ended, plus they had bubbles!!. Meaning, she didn’t cover the entire the nail. I should’ve known given the ratings, but I thought getting a regular mani & pedi couldn’t be that bad, I was wrong! I’ll NEVER patronize this establishment again!

Worst ever. Pedicure was super quick. Tried to get a very simple nail design and my lady did a horrible job. When I showed the pic again, she said she’d just remove it. Didn’t even attempt to try again or ask another technician to attempt it. Worst service ever!

Jenny is the most meticulous nail technician. I am never disappointed. Such attention to detail. She is always worth the wait.

2.5 really…
Got another manicure in my effort to find a place I really like that is also easy to get to on a Saturday morning. It was meh… okay. Once again, epic fail on my part regarding the polish choice. That is all me. What isn’t me is my scraggly cuticles, which had just been perfectly treated seven days earlier.
The drying station accommodates only two people at a time and the polish selection was fair, but not impressive at all. The nail tech was friendly enough, but had the unfortunate tendency to yank on my arm rather than to politely ask if I would move a little closer.
Meh. It’ll do in a pinch, but not my favorite spot.

Grace always does a good job; if I can’t get her I don’t go. There is one woman in particular, I don’t know her name, who is just awful and snotty and never shuts up. If you can’t get Grace, go someplace else.

Surprisingly I had a decent experience here. The rating says otherwise from the general public, but I didn’t have any complaints. My nail tech was nice for what she did say to me. Otherwise she was quick and efficient giving me a pedicure in about 30 minutes.
The little girl that I brought with me got a color change on her nails costing $ 5. My pedi was $ 25. For a full mani/​pedi will cost you $ 35. Manis alone are $ 14.
The place looks clean, but dated circa 1990. I think they should do some interior upgrades to add a little spunk.

I came here for a regular pedicure and gel manicure. The nail tech rushed through my pedi and hardly buffed out my nails. When we moved to the gel manicure, the matching color I picked was defective and wouldn’t hold on the nail. I asked to leave with my pedicure only and the nail tech said she had to CHARGE ME FOR A MANICURE TOO because she already started. The tech kept trying to smile at me and when I didn’t smile back, she was passive aggressive and said very loudly «honey don’t cry.» I wasn’t crying over my nails, nor was I going to… wtf! The whole experience was CHEAP, EMBARRASSING, and I left paying $ 60 for mismatched nails and a cheap pedicure while being harassed and held hostage for an hour of my life. I am never going back here.
The nail tech also PAINTED OVER FUZZ on my GEL MANICURE. I had to stop her and ask her to take it off. And the water was too hot when I started the pedicure-​I told her it was too hot but she still continued to ask-​she knew the problem and how to fix the problem, yet she kept making a scene. I’m appalled. DON’T TAKE YOUR BUSINESS HERE.

This nail salon isn’t fancy but the prices are reasonable and the staff generally do a nice job. I’ve occasionally felt that my pedicure was rushed, but they get pretty crowded during summer weekends so I can’t blame them. I went to the salon for about five years before I moved and was generally pleased with the results.

Getting a pedi right now, as I type. It’s not going very well. It’s hot in here, I’m in a broken chair, the lady cut my little toe nails so short you can barely see them now, she’s not paying attention to what she’s doing, there is virtually no massage, and the scrubbing/​exfoliation was pointless (she just scrubbed a little and stared off into space doing nothing for my calluses). Very unimpressed. Would not recommend at all. Can’t wait to see how much this crap will cost. So it was $ 25, which isn’t bad, but it’s not worth what I got at all. Also, be aware they do not let you write in a tip, you can only tip in cash. Ughhhh so annoying

The service was good. I’ve been coming to Nail XL for a few years, at least five. Not consistently but enough to make this my default– go to– nail salon. This was the first time Tammy worked on my nails.
She did a good job. What I didn’t like about it was she kept asking me if she could do different things to my nails. I just like a simple pedicure which is what I went for which would be $ 25.
She asked me if I wanted flowers on my toes. I laughed it off and said no ever after she asked me a few more times I just laughed it off. It also kinda annoyed me.
I was on my phone while she worked on my my pedicure, then I noticed that she started putting a design on my toes!!! (||PAUSE|| At that point I know you’re thinking,“Well you should’ve stopped her”. You’re right, but I don’t like confrontations especially not in public.) She kept saying she was really good at designs and that her designs last a long time so I figured I let it go– this one time.
After that she asked me if I wanted the nail polish on my hands to match my toenail polish. I agreed because I thought she’d picked a nice nail polish color for me (which I appreciated) so why not. However, I would have said no had I known it was a $ 10 nail change!!! I think is ridiculous!!!
So I gave Tammy $ 40 but my bill came up to $ 41. I didn’t have any dollar bills so I gave her another $ 20. When she came and gave me my change it was all wadded up, but on top with a five dollar bill which I gave to her as a tip and I just put the rest in my purse.
Imagine my surprise when later on in the day I unwrapped the change that she gave me and saw only FOUR DOLLAR BILLS!!! She didn’t give me my correct change which means she took a $ 15 tip.
I don’t know if this was done on purpose, but usually when someone gives you your change they don’t wad it up, they spread it out so you can see it. I am very disappointed with this! I pride myself on being a really good tipper. After this, I have made a mental note that when I go back there I’m just going to get my nails done and they can FORGET getting any tips from me until I have recouped what was taken from me.
So customers beware. Check your tip!!!

Went in for a simple manicure with clear polish… Nothing fancy but I like for my cuticles to be cut and look clean. Well I was there for about 5 minutes total — the nail tech filed and pushed back the nails for about 3 seconds, rubbed lotion in for maybe 15 seconds each hand and then literally slapped on a clear coat. My cuticles look ragged and there is polish all over the outside of my fingers and fuzz in about 7 of the nails. $ 14+$ 2 tip for NOTHING. Avoid this place if you’re looking for a nice customer experience.

I have used their services for years and they do a great job at a reasonable price. I have paid more and received less other places

Tina is the best. Good job. Tnx for helping to choose colors.
She patiently made the exact shape I wanted. I always come here good location.

Not impressed… Pedicure is $ 25… Waited 15 mins on Friday evening before they sent me to pedicure chair. Lady turned water on for me to soak my feet while I waited for technician but she didn’t put any soap in water. Don’t know technician’s name she did subpar job, used nail file to remove excess nail polish around my nail, it hurt. Massage was the worst.
They don’t take tips on credit cards so she was out of luck cause I didn’t have any cash and didn’t have problem walking out without tipping her. The ambience of place is ok, parking ok good… For most part it was cleaned.
Probably won’t be going back there, I recently moved to area and been trying find a good nail salon for good price. And this place wasn’t it.

Unsanitary!: Did not see them clean utensils or open a new pack. The fans to dry where dusty and filthy.
Unprofessional:
–They did not greet me upon walking in, just stared, and waited for me to say what I wanted and then told me to sign in.
–Pedicurist did not speak to me the entire service kept patting my foot like a dog/​and pushing my feet in the water for me to switch.
–All employees were talking, joking, and gossiping the entire time I was there.
Unless you want to waste your money and are in need of a QUICK pedicure. Do not come here!

Runnn!!! This place is terrible and nasty not even worth it. If i could give negative stars I would.
Jam packed with clutter, I had to ask them to clean out the pedi bowl; tech got an instant attitude
Instruments are not sterilized between every customer, just YUCK!!!
Staffs rude, Oh don’t come in for something simple; They give you the stank face Immediately!!!
They want you to get the works without them doing work!!!
keep your money!

If you are about to walk in… do yourself a favor and RUN AWAY as fast as you can!!! I wish I had taken a moment to read the Unilocal reviews, but it was next to the tanning salon that I was going to, so I opted for convenience over critical thinking.
Outdated, unsanitary, condescending… are you still considering going in?
I didn’t fully realize how awful this place was until I was a prisoner in water for a pedicure. I decided to stay and clearly communicated exactly the way I like to have my feet done and was patronized for my request (been getting pedi’s for 20 years). Please don’t tell me that petroleum jelly has moisturizing properties (Chem 101).
She was rushing so quickly that she accidentally cut my cuticle deeply enough to bleed. She apologized and said that she was just trying to make me happy. (No, that does not make me happy.) The next time I gave instruction on one of my particularities, she smacked my foot jokingly and told me that I had been «spoiled».
You’re darn right… and I like it that way.