Spa Solutions

We bought a house with a hot tub in the spring. We were told it had been winterized but should work fine. What we didn’t know was how long ago it had been winterized. The pipes had shrunk and the pumps were broken or leaking. After a fiasco with another company, I gave Joe a call. He came out and fixed leak after leak over the course of a few months. He was extremely flexible, and was willing to do the work while I was out of the house and coordinate with me on the next steps later. Joe was always responsive, even if he was booked up for a while. When all was said and done, the price was reasonable, expecially considering the number of visits Joe made. My wife and I finally got to use our hot tub yesterday, and couldn’t be happier. Joe was thorough, and was sure to communicate everything he was doing clearly and effectively.

If you own a hot tub, you need to know about Spa Solutions, an independent hot tub repair company in Alexandria.
Joe recently helped me with a complicated repair of my «vintage» 2001 HotSprings Spa. I had called other places, but no one had the time (or motivation) to help, given the age of the hot tub and the complicated nature of my repair…
I called Joe, explained what I needed and he spent hours of his own time researching parts and options for my repair (BTW, this is *before* I even hired him!). He located a great parts company and gave me the part number to order.
Joe came to our house, installed the new parts for our cover lifter and spent hours getting my spa back «up to speed»…
Spa Solutions is a great company, I am glad I found them on Unilocal

Now that we have a hot tub, we were able to use Spa Solutions to get us up and running with our Hot Tub. Joe fixed a small leak, walked us through all of the mechanics of keeping our chemical use, ordered new filters etc. Couldn’t have been nice or more patient. Definitely our go-​to guy!

Like other reviewers, I had just moved into a new home and inherited a hot tub that had a few problems in its electronics & control systems. After three frustrating (and expensive) weeks of failed repair attempts and part replacements by another business, I was told that I’d have to replace the entire control board and system at a cost of over $ 1,500 parts and labor. Ouch.
I decided to get a second opinion, found Spa Solutions on Unilocal since they’re only a few blocks from where I live, and left them a voicemail. Joe called me back within an hour, and offered to come by to quickly check out the tub — at 4:30 PM on a Friday before a holiday weekend!
Within an hour he had diagnosed and repaired the problem, which was largely the result of some sloppy work from the previous repairman. Joe was courteous, efficient, and clearly knew his stuff. Highly recommended!

So I bought a house with a hot tub in Alexandria. Then winter hit. May as well have been in Siberia cuz my ass wasn’t about to be outside in a bikini. Then I had a revelation, just like Lauryn Hill: after winter, must come spring. Change, it comes eventually.
Knowing absolutely zero about jacuzzis, I knew I needed help setting this thing up before spring hit. Naturally, I searched Unilocal for «pool boy» but was disappointed not to find any (relevant) results. Eventually I found some spa maintenance companies on here, but none appeared reputable. So I dug through the seller’s documents on the hot tub and found an old invoice for Spa Solutions and gave them a call.
Joe is the owner of Spa Solutions and is as helpful as can be. He didn’t try to rip me off or do simple tasks that I could do myself. In fact, he encouraged me to do some of the muscle work myself, like filling it, checking for leaks and ensuring the motor worked, before calling back for an indoctrination on the chemical process of the spa. When I was ready, he came out for a same-​day appointment to show me how to shock it, drain it, and balance the pH/​alkaline/​bromine levels… and only charged for half an hour of time! Plus, you can buy everything straight from him when he’s on a house call… he has all of the chemicals you will need. Everything. Afterall, everything is everything.
I did a drive by of the address listed (same one that’s on the invoice) and it’s a house in Del Ray… so think this is a by-​appointment-​only kinda thing and he runs the company out of his own house. But do not fear; Joe will get your spa squared away… he’s legit.
Bottom line: if you’re in need of a «spa boy», Joe is your man.
I wrote these words, for everyone, who struggles… with their hot tubs…