Évaluation du lieu : 5 Hell's Kitchen, Manhattan, NY
Gave them a call about my cracked iPhone and other issues I had. I don’t think I ever had such a great helpful response as Ashley provided!!! Very knowledgeable, accurate in details, explained very well. extremely satisfied! Thanks a lot Ashley, def coming to the store in person to upgrade my phone and take advantage of new JUMP !
Malgorzata O.
Évaluation du lieu : 5 Alexandria, VA
Great customer service, always helpful and friendly. They help me many times to get good deal for the phone and plan with tmobile even without me asking for discount.
Daniel T.
Évaluation du lieu : 5 Alexandria, VA
This is a nice store with friendly staff. They have a good selection and will order anything they don’t have for you. Staff is always trying to get you a good rate. Go see Jemal, he took great care of my wife and I getting new phones and better rates.
Natalya K.
Évaluation du lieu : 4 Alexandria, VA
This t-mobile store is always packed. Once in a while I have to wait in line but it’s totally worth it! The customer service is great! Nice and fast team.
Marc Alen D.
Évaluation du lieu : 5 Fort Washington, MD
My go-to T-Mobile store. I have T-Mobile stores that are closer to my home, but I always go here. The service is always fast and efficient, and all of the employees are all genuinely nice. I’ve been with almost every mobile carrier there is and I think T-Mobile, in general, is a keeper.
Emily A.
Évaluation du lieu : 5 Alexandria, VA
This T Mobile store is hands down the best when it comes to customer service, knowledge of their products, and speed of service. I walked in there last week because my phone had died and I wanted to upgrade my phone anyways to get the new HTC One. I was instantly greeted by the manager of the store he took down my name and said someone would be with me within 10 minutes and within 5 minutes I was speaking to Muhammad. I explained to him that I was really interested in the HTC One but that I was torn between that and the samsung galaxy s4. I asked a lot of questions about both phones which he answered throughly, he didn’t try and rush me or pressure me into a stupid iPhone. I asked him to be straight up honest with me which phone did he think was better between the two I was interested in, he reached in his pocket and pulled out the HTC One and said he has that phone because he thought that it would be the better of the two but now that he has it he wishes he would have gotten the galaxy. He was friendly and helpful and I am very happy with my purchase. Th we manager even came up to me after the transaction was done and asked me if everything was good. I told him that I was very happy with the service I received, Muhammad was Excell and If I ever need service from a T Mobile store this is the one I’m going to. They are the best bar none.