Kohl’s

TERRIBLE customer service. The women working registers are so rude and act as if they just want customers to go away. I will not be coming back. Get better employees.

Kohl’s is all about getting decent clothes at a bargain price. Definitely a great place to shop if you are budget conscious like myself. There’s always sales and coupons and rewards, so if you’re paying full price here, you’re doing it wrong.
Now, about this location… Really inconvenient (and I’m sure intentional) that the returns are done all the way in the back of the store. Also, not the most friendly employees either, though once in a while I have managed to get a smile from a cashier.
I appreciate the value when shopping here, so I will come back again, but I never go here without a clear idea of what I need. I don’t want to be here longer than necessary.

Two people working the cashier stations on a busy Friday afternoon. While standing in the back of the line with at least 5 customers ahead of me, I heard these 2 workers page for more employees to come help multiple times and no one was listening. These 2 employees were complaining to each other in front of all of the customers… Very unprofessional. During the complaining, another employee finally decided to show up & overheard that her name was being talked about and was very upset. It was awkward as a customer to witness. Not to mention that I was in a hurry…

I hope this visit was just a bad day. The displays were a mess (looked like my sons closet) and when I went to try on my clothes in the dressing room I found myself stepping on pins that were on the floor. Do I dare try this place again?

We do a lot of shopping at Kohl’s. WHEN IT’S ON SALE AND THERE’S ALSO AN ADDITIONAL % OFF PROMO GOING ON. And, you should also be a Kohl’s credit card holder otherwise you won’t be saving as much.
If you see something you want and it’s not on sale. WAIT. It’ll go on sale.
Their regular prices are insane, and every regular Kohl’s shopper knows this.
But with a sale and additional % off deals, there are good prices to be had. Add in Kohl’s cash, and it gets better.
And, they carry Tony Hawk clothes, which my son loves.
Occassionally, they even send a $ 10 off promotional card. In fact, just used one yesterday and got myself a shirt (on sale) and a pack of socks for my daughter (on clearance) — all for under $ 1. :)

Bought some shirts on the cheap. Nothin’ special, but I do like the $ 10 off card they send in the mail, gets me every time.
3 polo shirts for $ 18 is a steal, felt like I should be shoppin’ with a ski mask on!
I’ll be back when I get the next $ 10 card.

Would probably go more often if the items that were on sale were in stock AND they backed the hell off the constant charge card shilling. I had to tell a cashier no less than 3 times that I do NOT WANT A KOHL’s CHARGE CARD. By the third time, lordy, I thought I was going to have to holler. Same with the staff on the floor. Let it go!
I will say, that any time I’ve had to return something, it was done professionally and with no issues. But ya, the staff needs a little tweaking.

I haven’t really shopped here in the past, but I was in the store to return an item and was annoyed at how rude the staff were. I was standing in line at the back of the store returning my item and an employee came out of the back office and walked right in front of me, and didn’t say excuse me. Now I know there just seems to be a lack of common courtesy in many places, however, when you work in customer service, it’s probably a good idea to offer some. When I returned the item, the woman gave me a hard time for having a torn tag. Yes, the person who gave me the gift did not want me to see the price, so she tore off a portion of the price tag. The bar code was still there, the receipt matched the item, and yet she still asked if I was sure this was purchased at a Kohl’s store. She then said she couldn’t give me a refund or a store credit. She stated that they were out of store credits and so I would have to go and find something and bring it back and then pay the difference. I really didn’t have time to be looking around, so I said I would just come back another time when I had time to look. I reached for my item and she snatched it back and said she can’t give it back to me after she’s started a return. I explained the time issue. she said she would just wait for me to find something. So I went around the corner and grabbed a few greeting cards and a mixing bowl. THEN, when I went back she said I had to pick something from the same dept that the original item came from… seriously??? I know Target does that if you don’t have a receipt, but I had a receipt.
So then I just got annoyed and said, you know what, I’m going to need the receipt and that shirt back and looked her in the eye a bit more agressively. She then gave in.
Went back later in the day, someone else was working. Handed her the shirt, the receipt and she gave me a gift card/​store credit card, no questions asked.
WOW…what was up with the first woman I dealt with??? Get a new job lady… you do not belong in customer service!!!

A really big department store with a number of items for the entire family. This department store carries everything for everyone. It can be a good place to buy a gift or somthing for yourself. I like clothing here. I can always find good deals always in my size!