Target

Wow! Talk about the worst customer service ever! The cashier was having problems processing my transaction and took her about 20 minutes to complete it. The line got so backed up and nobody came to relieve the line. She was speaking with an employee about how she needed a manager but the manager was no where to be found.

I’m a target shopper. Have been for a long time. Usually, customer service is really good and on the ball. Normally, all the «team» members are nice and polite. Today was my single worst experience shopping at Target. I unfortunately went to CS to get price adjustments for items I found for less on Amazon. Let me tell you, you would thought I slapped this lady when I asked her to price adjust. She was annoyed and even called up some kid to confirm their policy to me. IM THE CUSTOMER. Period. If she had price adjusted right away, like CRYSTAL LAKE (much better and worthy of 10 stars if possible), I would be UnilocalING about my awesome experience. Nope. Not what happened here. She held up a line of 10 ppl to make sure I didn’t one up target. Well guess what — you’re not a nice old lady, Cindy with medium length blonde hair. Your CS skills are extremely poor. I don’t care how many Algonquin mommies come throughout your day returning items their hubbies told them to bring back because they can’t pay for their McMansions. I DONT CARE. Guess what else, your manager has poor skills too and sounds like she belongs back in high school. Lastly, I plan on calling your corporate office, why you ask? I’ll tell you: in harsher economic times, you want ppl like me to spend money at YOUR store. Btw: I was the fat blonde you treated like crap and I’m going to make sure everyone know how crappy your service is.
PS I LOOOOOVE the Crystal Lake store, they did everything that Algonquin wouldn’t. Enjoy!

There is ONE woman who is so friendly she almost makes up for the lack of service every other employee provides. Yes I know, a cashier isn’t expected to jump through hoops or anything… But 99% of the time I don’t get a hello, a goodbye, a single smile, eye contact or a simple a thank you… Not a WORD the entire transaction. The older lady last night brought the horrible service to another level. She asked me if I wanted a red card. I said no thank you. Yes, I did actually say no THANK YOU. After politely turning her down (i worked retail so I understand it’s the job) she literally started shoving my items in my bag and hit the total button not even turning around to look at me or say anything. Only reason I knew she was done ringing me was all my items were in bags and other customers were looking at me. I was really confused, as was my husband, as I said, oh I guess you are done? Not a word from her. I swiped my card. She shoved my recipt in my bag and started ringing up the next person. Who, literally looked at me like confused as well! I had to reach over the counter and try and grab my bags and was actually embarassed! Just because I said no thank you doesn’t mean I deserve to be treated this way. Customer service is lacking BIG TIME these days anyways but usually when I’m at target and I have the one girl she is just amazing… This one … Opposite end of the spectrum! She needs to go because I don’t think any level of coaching will change that bad attitude and poor service. You ever get secret shopped with her behind register you’re screwed.

This store doesn’t have everything that little target stores have. They should have more! I can rarely find the sizes I need in stock, and items that I see at other target stores. Also the cashiers need to be better trained… They need to learn to finish with their current guest before engaging with the next guest.

I sadly had to leave this Target a few years ago when I had terrible insurance and started using Costco for my RX. These folks had always gone above and beyond to serve.
I returned last week – I have better insurance again and had experienced lousy service at Walgreens. I walked up to the counter at Target (after being gone almost four years) and before looking at any of my info, they greeted me by name –like a long, lost friend. It felt so warm and welcoming. It was like coming home again. They had sensitively supported us in the past when my daughter had a real health crisis.
At this visit they again gave extra time to help and serve. These people are amazing and so helpful!!! I would NEVER go anywhere else!!! They are the best! If you have your RX anywhere else… move on over to the pretty little red bottles and the amazing staff they have here!

Very nice service! I forgot to use my cartwheel coupon and although it’s a pain to do a price adjustment, the woman at the customer service desk did it happily for me :)

Target is one of my favorite stores. I love it. This Target is always clean and organized and I appreciate that.
This review is about a specific day; Black Friday.
My daughter and I have a Black Friday tradition, we wait until we are done with our family dinner and my little kids are safely tucked in their beds, sleeping. Then we make a list and leave the sleeping kids home with my husband and we shop. This year was no exception.
Our first stop this year was Target. I didn’t really have anything I had to have at Target but there was one specific item I wanted to get for my son for his birthday, which is right before Christmas. If I wasn’t able to get it, it was not a big deal because I could get it at amazon for the same price.
Our experience at Target on Black Friday was a lot like going to Disney World… it was clean, organized and every single employee had a smile on their face (at least the employees we ran into) and were willing to assist.
We were in and out of Target that night in 30 minutes or so. And I was able to get the gift I wanted for my son.

Coupon friendly store and staff.

Great location and easy to get in and out of its parking lot.
The inside is well lit and clean.
Service is usually ample and for a discount/​department store. The service isn’t overly friendly but it isn’t rude either.
There are a couple stinker ladies for people using coupons.
The produce is fresh but there is a limited selection.
The meat department has mainly the basics etc and the same with the cheese selection.
There is a good variety of toys in the toy area and they have many things like greeting/​birthday cards.
Nice place for one-​stop shopping.
I haven’t had to return anything here so don’t know about their return policy.

I’m a fan of Target, so I frequent my local one often… the staff is «eh» in most departments. With the exception of the Pharmacy, which has always done well by me/​my family. Fast and courteous. Same with the Electronics department… they’ve been efficient and friendly.
Returns are easier since I switched over to a Target Debit card… I don’t worry about not having a receipt anymore, I just hand over my card. But, returns to the card take a while, so ask for a store credit if you need the credit back, immediately.
The groceries for me are decent, price-​wise, if I need non-​perishables, soda, etc. But if you are looking for great quality and a good price on dairy/meats/veggies…skip this location. Many times I’ve been disappointed with my purchases and debated whether it was worth the return. Bakery items are often stale and their cakes are like eating paper… bleh.
I guess it comes down to «you get what you pay for»…

I LOVE target. But the thing I can’t stand is once I find something I like and buy it, five days later they have a sale on it. What I have learned… Never throw out your receipt. The guest service desk are full of not so happy people. I didn’t have my receipt but did have the merchandise, they said they couldn’t do any price adjustment without the receipt. Yet we had the credit card. Why didn’t they offer a return on my merchandise and than buy it back. To have any sort of guest service the GUEST must research and know all the store policies, so you can be assisted in the proper fashion. I am sorry that the ladies at Guest Service have such miserable lives. Maybe they should smile or have a shot of tequila before work to make it more enjoyable. SAD EXPERIENCES!

I sometimes wish this Target wasn’t so damn close to my house that I pass it almost everyday. It is a regular hangout for coffee or shopping. Great employees who are usually smiling and pleasant.
Thank You Target… you warm my heart :)

I’m a fan of Target so I feel bad only giving them 2 stars but this location in particular is unfortunately only 2-​star worthy. They are now a SUPER target but I don’t really know what all the hype was about, it’s far from super. The food selection is weak & pricey. & they don’t seem to have hired enough employees for this «super» store. So on numerous occasions I’ve found it near impossible to get the help I needed. Overall it’s still Target, they have pretty much everything you need, or something similar to it, but you’ll definitely pay the price. I’d skip on over to walmart.

Gump sat a lone on a bench in the park, totally motionless except for his heart.

Oh how I love Target! It’s like pizza-​even when it’s bad it’s still good. But this store takes the cake. You see, it’s not just any old Target-it’s a Super Target! (trumpet sounds) This one has everything I could ever want. Starbucks? Check. Get my grocery shopping done? Check. Shop for home goods? Check. Find a cute outfit? Double Check. If they made sushi, I would never leave. Target + Liz = BFF.