M Salon

Hair cuts are great when you can actually get in for an appointment otherwise forget about it you’ll be waiting forever!!! & the receptionist is no help at all.

I have been to M Salon several times over the past year. I have always received great service and their prices are amazing. However, my last experience was unacceptable. The receptionist booked my appointment for the wrong day, so after I drove 1.5 hours in rush hour traffic to make my appointment, I had to turn around and leave. The receptionist was extremely rude and unaccommodating. She asked if I had received a reminder call for my appointment. In the five or so times I have been to the salon, I have never received a reminder call, so I’m not sure why I would have expected it. I am not sure if it is new management, but I will not be back. I am very disappointed because the stylists do such an amazing job. Poor customer service automatically gives my review 2 stars.

Just started seeing Mary last fall and so glad I can make her my permanent stylist because she’s great at what she does. Prices are super reasonable, $ 13 for a haircut?! Can’t beat that! I like her honesty and tell you what would work best for you. I appreciate how she goes the extra mile in making suggestions on how to take care of my hair since it’s so curly and fine after having my children Or maybe it’s from just plain being old!

I found the M Salon on Groupon. I almost didn’t get it because a Tami B wrote the first one-​liner review saying they are rude — but then I read her other reviews and was all BAHAHA and bought it anyway. Thank the heavens I did!
The bad:
1. They are short-​staffed/​over-​booked. I don’t know which is which. There were two women in the salon on a Wednesday night at 530pm — but there was a continuous supply of clients coming in. They are so busy that they don’t have time to pick up phone calls. There is no receptionist.
2. They are cluttered. Maybe they are a new salon, but they have a ton of stuff EVERYWHERE. It makes me think of an HGTV hoarding episode.
3. Because they double book their time, they kind of have to swap out clients. Like while one is under the dryer, she would do a men’s’ cut. This isn’t actually bad because, yes, you are busy baking under the dryer — but I feel like it makes the stylists a bit scatter-​brained and not fully invested in one client.
The good:
1. Even though they are busy, they are friendly. I’m not talking about fake friendly — because Asians don’t do this. I’m talking about greeting and letting me know that they’ll be right with me, etc.
2. The constant influx of clients? A lot are walk-​ins! And they are WELL KNOWN in the community. Every other client is like, «oh hey Jane! You’re still in that boot of yours!» I feel like they are well established and loved in the community.
3. Even though they are busy, they do things right. I had a Brazilian Blowout done and even though she squeezed a client in between, Mary Lu did a PHENOMENAL job. Every client that left their chairs is smiling.
So this was the surprise of the year for salons.
If it wasn’t so far for me, I would adopt them as my regular salon — but it requires me to go with traffic after work.
Otherwise, I highly recommend it and hope my review convinces others.

rude — do not use!!!

It took me awhile to find a great hairstylist when I moved here to Allen, TX. When I met Mary H., I was very happy I did. She has always done a great job on my hair. From my hair color to my hair cut.
I have recommended her to my closest friends and they agree with me that she does a great job! We all go and see her on a regular basis for haircuts and/​or hair colors.
I also know that there is another hairstylist there name Mary N. as well and I have seen her hair cuts and colors while I am there. I would also recommend her too. She does a great job from what I can see.
If you need a great hairstylist, give this salon a try. I don’t see a reason for you to be disappointed! Customer service is their number #1 priority from what I have experienced for myself and can see them with other clients, they want you to leave the salon with you liking your hair cut and/​or color.

This place is super affordable and you. An get an awesome up to date haircut! The location isn’t prime and I used to get my haircut at Mattison suites in Watters Creek for about $ 60+ just for a wet cut. Now I go to Mary and can get the same fancy cuts plus shampoo and style for $ 30! Unbelievable!