Stay away!!! I walked in and stood back to the side to look at the menu. I was yelled at by a young man with a strong Indian accent to «place my order, here, hurry up, I help, Sir, here, place order.» I had to tell him 1 min I don’t know what I want. The store was not crowded. Ample staff behind counter. Then the real nightmare began. Ordered 2 #9 combos. 1 w/tea and 1 with coffee. What I got charged was for an English Muffin with egg n cheese. Tried to show the clerk. The owner butted in and his command of the English language was worse. HE kept replying that I cannot get tea with a combo… WHYNOT they are the same price! Also I was not arguing price. I wanted a refund on the more expensive english muffin and wanted to buy a wrap. HE loudly yelled to his staff to get me a wrap then get me out of there and took my receipt and walked away.(YOU need the receipt to complain to DD) MYGF gets a combo with tea at 3 other DD all the time. I am sure given time this franchise will be like so many other DD. Great coffee, ok Donuts and terrible cust service
Mcg P.
Évaluation du lieu : 1 Manhattan, NY
The staff here is slow and often rude. The store also never seems to have the variety of products that most other Dunkin Donuts do. I only stop here in an emergency.