Bad customer service. No smile from anyone in the staff. They gave me a small coffee instead of a medium and I kindly told the woman and she ARGUED with me. I showed her the check and she actually rolled her eyes. Mistakes happen. Be kind and fix it.
David H.
Évaluation du lieu : 3 Allentown, PA
Kinda stale doughnut and barely any cream in it, service was okay except for a minor mistake. Will review in the future to see if I’m adding or subtracting stars.
Morton F.
Évaluation du lieu : 4 New Castle, DE
I don’t visit The Dunkin very often at all but now and then, I get coupons so I stop by any of their locations I happen to be near. So one day, I happened to be right next door to this Dunkin and I figured why not? I thought this one was pretty good. Service was pretty fast, probably because no one else was there on a Saturday afternoon! They know how to make a good Vanilla Bean Coolatta. There’s really nothing more that I can say though, since this Dunkin is pretty much identical to their thousands of other locations.
Kyle E.
Évaluation du lieu : 1 Bethlehem, PA
I think this place is TERRIBLE on customer service.(no racism intended just explaining the person) the Indian lady that took our walk-in order was really nasty and mean. We showed her our coupons and she ripped them off, so we couldn’t use them again. This was the first Dunkin Donuts location to do that. When we sat down we were greeted with dirty tables and crumbs on the floor. When we were in there multiple people had problems with staff and asked to talk to the manager. Never going back here.
Simon W.
Évaluation du lieu : 4 New York, NY
I’ve been coming here for at least 3 years. I never got the chance to do a review. I think I have to justify a better review for them. The staff do what they can if you talk to them nicely. This DD is one of the only DDs around that uses Liquid Sugar for their Ice Beverages. That’s a big plus.