Allston Auto Brokers

I bought a 2012 BMW X5 for my daughter. Ali was very helpful. Answered all my questions. Everything was done In a professional manner, which is very rare these days! Got me the best financing options. I’m happy and my daughter is happy! Thank you very much again.

Our experience is similar to that of other buyers: Allston Auto Brokers was easy to deal with until the money changed hands. We had serious car issues shortly after the sale and were given the runaround. We found they had made representations that were untrue and that even those made in writing were not upheld until we brought the legal requirements to them. (We finally were referred to the Lemon Law and LemonAid Law by a lawyer friend, fortunately in time to be protected, but beware, even those laws to not make the wronged buyer whole and they take time to document and deal with)

We do not feel Allston Auto Brokers stands behind their product and we do not feel they behave as if they are interested in having happy customers. They are there to sell cars and get away with whatever they can when there are problems.

After trading in my car at Allston Auto Brokers I felt as though I made a good purchase. My sales person Kyle was very helpful at the time. But after purchasing my vehicle I discovered that my SUV had different issue’s. I was told that my tires would be a least 80% but after looking at the tires they look like they need to be replaced. I haven’t even had the SUV for even a month. Oh and let’s not forget Alvin the asshole. He is nice one minute and then once you start complaining he turns into a total JERK!

NOT EVEN A YEAR LATER! Serious car issues The guys at allston auto were nice at the point of sale. but not very helpful when things go aloof! I called allston auto the other day because i have been having a eletric problems with the car i bought from them. I had been redirected to another garage. I called the garage they referred me to and the mechanic who could help is on vacation. meanwhile my sunroof is stuck open and my directionals and power windows DO NOT WORK… nor do the head lights.
I had no choice but to drive my unsafe car to the Mercedes dealership for repair. When i bought car i had askedTony the salesperson about the hanging computer board under the drivers seat. They made no effort to repair it and told me not to worry about it, that it was nothing that could cause a problem. The exposed board touching other metal
caused the battery to die and the sunroof to get stuck and break as well as all the other problems mentioned earlier. The total cost of the repair is near what i paid for the car!!!