AutoZone

Went here the other day pick up an alternator for my Toyota truck. This was to replace a Kragens rebuild I installed a few years back. I didnt have a receipt to get my lifetime warranty honored and for some reason the computer would not show my original purchase but did have me listed as a customer. Thought I might be out of luck but after a couple of failed attempts to verify the old purchase, they just swapped it out for a replacement at no cost to me. Very pleased and they treated me like a valued customer even though I recently moved here from out of state. I will always choose this store due to the customer service.

I feel like at any and all AutoZone locations, They’re ALWAYS under staffed so if you have a question you have to wait in a really long line then get pointed to the right direction and get back into the crazy line.

I bought a transmission oil filter «kit» for a honda, when I went to pick it up, the guy was very happy, almost suspicious, and he said everything is in the box. When I came home (which was an hour away, and I went there because of the cheapest price) the gaskets were missing and couldn’t finish the job. When back to return it, the manager opened the box and the gaskets were missing, I told him I got it like that and that’s why I’m returning it, he YELLED at me very loudly and insulted me, almost calling me racial names, I told him I bought over $ 1k on parts in a couple of days, why would I steal some cheap gaskets? He just kept yelling, so I left. VERY BAD SERVICE and he didn’t even talked to the guy who sold it to me, he was just snickering on the side.

I like shopping at AutoZone. I like the prices and especially the oil change bundles. But the one thing I don’t like and is common to all AutoZone stores is they don’t hire cashiers! You have to wait in a nebulous non-​line for a parts guy or girl to check you out. They do have a checkout only register, but it’s not staffed! And sometimes, for some reason, it seems to matter if you have a credit card or cash. So there you stand, with the rest of the car part customer zombies, shuffing from side to side while you wait for your parts guy to become available to ring up your car polish. To their credit, the folks that do work there know what they are doing and are extremely helpful. AutoZone — start hiring cashiers!

This autozone is always incredibly under staffed. The staff themselves have provided Mis information numerous times as well. I stop here as it’s on my way but the time it takes to simply check out is worth driving to a different store

They may be great in person but their phone management skills are abysmal. I sat on hold multiple times to get a simple question answered about a product they carry (since their website was useless and unspecific) and I was put on hold multiple times!
I went to one of their competitors and don’t regret it.
Don’t call, it’s pointless.

These guys messed up and ordered the wrong part for my car came to pick it up they didn’t have the right one spoke with the manager he said if i could wait till the next day he would get it he did so and it did not cost anything he gave me the part for free because of there mistake great customer service thanks guys

Buying electrical tape, the sales men are also so very helpful no matter how busy they seem to be and I love that. This location is always clean and a pleasure to frequent.

Friendly staff and good prices. What more could you ask for from any business?

Nice folks, they know their stuff (they remembered a tweaky part on my car and knew where to get it). I am happy with them!