McDonald’s

Reading other reviews, I guess I came at the best time with the best shift of employees working! This is my first time at this location, and it won’t be my last, as I’ll be giving them another few gos for sure.
This building is really narrow and the drive thru is only one lane; it’s all very strange from the outside. The parking is okay, but there seems to only be one entrance and at only one side of the building, so if you park on on the other side, you’ll have to walk around the building to the somewhat elusive door.
Upon walking in, you’re greeted with classical music. The walls are lined with lamps with warm yellow-​light-​emitting bulbs. Although the building looks narrow and strange on the outside, the inside fools you into thinking you’re in a spacious lounge; it’s welcoming for groups, with plentiful seating and little nooks and crannies all over.
The bathroom, admittedly, needed a little attention (see photo), but then again, it wouldn’t have looked like that had us Americans had even a shred of dignity and an ounce of respect for others. It’s not difficult to leave a space looking like it did when you walked into it; just pick up after yourself. Regardless, I’m sure the staff will be cleaning it up for the 300^th time soon, which leads me nicely into talking about the staff.
The guy who took my order was kind and efficient. He was filling up cups when I walked up to the counter. He stopped and came to the counter to process my order. The food then came about about four minutes after ordering. Later, what I can only presume to be the night manager dressed up in a maroon, tucked in shirt, smiled as he was taking another group’s orders and even thanked them for their business. I was very impressed with the customer service of these employees.
The best part of my short stay? The toilet told me where to urinate at!!! (see photos)
Overall, this is a solid location with a really good team on Friday nights. I wish whomever trained this team would travel and train the Jimmy Carter Blvd. team… the worst location of McDonald’s I have ever consistently had the displeasure of experiencing.

My food, Fries and burger were both cold. Person at the counter was busy having a personal conversation with a friend, while licking what looked like ice cream out of a cup. He finally decided to take my order. It seemed to bother him as he sighed when doing so. He then went to the fry station and scrapped the loose fry scraps from the stand into the bin with the other frys. This would explain why they were cold. The kitchen staff were laughing and making jokes that even though they were fast food that they were not fast, and that if people wanted fast then they should go to the waffle house. The manager was standing in the middle of this chaos, laughing. I’m new to the area, this was my first and last visit to this location.

This McDonald’s is terrible… I have complained in the past but nothing has improved.
December 3, 2011 I went there for breakfast. I ordered a Mcgriddle combo meal and the woman taking my order kept ringing me up for 2 Mcgriddle sandwiches. I kept explaining I only one the Mcgriddle Combo then she rung me up for two of the combos. there seemed to be a misunderstanding placing the order so I drove up to the window. the window she wouldn’t even acknowledge me until I said what is the problem with my order. then she went on again about if I wanted two sandwiches or two Mcgriddle combo’s. I explained again what I wanted then I said to my son I don’t like this restaurant. she then told me look I’m here to serve I just try to serve and I said you can’t serve the customer if you’re not listening to what they want. she then stood there holding my change and just looked at me. I then said I’m not going to argue with you because it looks like that’s what you want to do just give me my change so I can be on my way. I got the Mcgriddle but the egg Mcmuffin was overcooked and black I told the lady who gave me my food is the best you can do and she just smiled at me. I don’t think she understands what I was saying.
STAY AWAY FROM THIS MCDONALDS. there is another about half a mile away and a even better one about a mile and a half away. go there.
I have contacted the McDonald’s office repeatedly in the past and nothing has changed for the better

I’ve only been to this McDonald’s twice and both times were bad experiences. Not only does the place smell of dirty rags and cleaner solutions, but the service is bad as well. I guess the convenient location is what keeps this place open but for me, I’ll never come back.

this is CLEARLY a franchise location, and
. This place is a cash cow. The staff is totally random (have had some decent service, and times I would be better going to the overpriced gas station next door).
Clearly the new/​bigger menu has the staff utterly overwhelmed. (oh, when a place has «NOW HIRING ALL SHIFTS» signs up for ever… be warned… there is one elderly latina lady at the drive thru whose ‘here you go hun’ and smile could melt and iceberg– what a joy! but…
once had horrible service– complained and got an out of date coupon for one small sandwich, fries, and drink. really?

My poor wife, stepdaughter and her THREE Johns Creek junior lacrosse Gladiator teammates who spent the night Saturday and were CRAVING Mickey D’s this morning.
Second week in a row ma’s been screwed by this franchise store 10 131. It’s just so close to us and the kids really wanted it.
Yeah, yeah — «fool me once.»
And I even said «now honey, be SURE to check the bag for everything before you drive away since these same folks screwed us on Easter morning en route to church.»
But that’s tough to do — nearly impossible — with a car full of tweens and on busy Holcomb Bridge Road en route to Barnwell with three big bags stuffed with $ 45 worth of McD’s decadence.
Imagine three bags stuffed full of food — all in individual wrappers and some almost too hot to handle.
But why should we even have to check behind these folks fully expecting our orders have been satisfied.
You get what you pay for, right? NOT at this franchise store.
At least on this blustery but sunny Sunday morning ma got a receipt.
Three sandwiches missing this time totaling $ 6; last week’s tally was about the same.
What’s worse is you have no recourse because the franchise’s contact number on the receipt goes straight to fax.
No really. See for yourselves: 770−998−7710.
Diabolical strategy to be sure.
We’re not even fast food fans by any stretch. Especially after watching Morgan Spurlock’s ‘Super Size Me’ a few years back. BLECH!
And truth be told, if the adjacent Chick-​fil-​a was open on Sunday that would be our first choice.
But it’s not. And now we’re left with no choice for Sunday morning brekky on the go because we’re NEVER, EV-​URH going back to this McDonald’s.
Hey, but don’t you know people talk. Especially here in Johns Creek. All of our adjacent neighborhoods and sports teams have monthly news letters and social media sites. Highly active I might add…
So you can bet the balance of our missing orders that what’s happened to us will not happen to our friends and neighbors — unless they let it.

This McDonald’s is located right next to the building which houses Studio Movie Grill. It’s super convenient to stop by and grab a quick bite before watching a movie if you don’t want to spend a lot of money for food at the theater. But that’s pretty much where the pros of this location stop.
I’ve been to this McDonald’s several times, but I’ve been a bit disappointed on several occasions. Most recently, I went through the drive-​thru and got a simple order — a McChicken sandwich and small fries. I drove to the Studio Movie Grill parking lot to eat before a movie and noticed that my fries were cold. UGHHHHH… Cold McDonald’s fries are the worst. Lame!!!
The employees seem to be pretty friendly, and the restaurant looks decent inside. Unfortunately, they lack power outlets (I saw one, but maybe there’s a one or two more scattered throughout the restaurant). This makes it inconvenient for people who like to stop by McDonald’s to use their laptops, which I do quite often.
Overall, this McDonald’s deserves about 2.5 stars because it’s right in between «meh» and «A-​OK.» I know some may say it’s «just a McDonald’s,» but hey — I’ve been to numerous other locations where their food is pretty consistent (don’t serve COLD fries!) and there are numerous power outlets for customers’ use. I’ll probably be back just because it’s right next to Studio Movie Grill, but I’m hoping they’ll start improving the quality of their fast food — at least to the McDonald’s standard.
[Review 076 of 366]

This is a BUSY location! We stopped for lunch on a Saturday and waited forever to place our order.
The play area is outside and not for toddlers. I wish they had other activities for little guys, as my son was to small to go inside the area.

I admit, I’m not a big fan of McDonald’s. However, sometimes, nothing hits the spot like their fries and a Diet Coke. What pushes this location over the edge of some others is the staff. They’re always super nice whether it’s 10am or 10pm. They don’t make you repeat your order 18 times and they get it right. They’re also generous with the condiments when you ask for them (and even when you don’t!). Unlike some fast food places that stop serving milkshakes after a certain hour because they’ve already cleaned the machine, they’ll make you a milkshake up until they close.
Service is a huge thing for me so the fact that they’re always smiling and ready to help me get my fat fix is what makes me partial to this particular location. It can be a bit of a pain to get into and out of as it’s right on Holcomb Bridge Rd, but that’s a minor annoyance.