Residence Inn Atlanta Alpharetta/North Point Mall

This place seemed to be nice but… no! #1Housekeeping does not come to your room to clean everyday. When they do arrive its such a rushed job. I purposely took the sheets off my bed and placed them on the floor so that I could get clean sheets but no I stayed in my room while the non speaking english housekeeper «straighted up» my room she placed my dirty sheets back on my bed and loaded my dishwasher with dirty dished and DID NOT add detergent! We are leaving!

This place is amazing! I went to check in and the receptionist was very amiable. When I walked into my room, I was amazed at the interior; there a nicely sized kitchen (huge refrigerator, microwave, stoves, and more!), a flat screen tv, clean beds, and a nice atmosphere in the room. This is by far, one of the best inns I have been in. And I love how it’s so close to the mall!

This place ROCKS!!! It used to be old and kind of outdated with furniture and carpets. It had that nasty mold smell which I did not enjoy at all. But recently they’ve renovated their entire facility with new beds, sofas, appliances, mirrors, tables, lamps and you name it. I was very surprised with the renovation and totally happy with my 3 weeks of stay. It is in walking distance to the mall and all fast food restaurants like Wendy’s, Steak and Shake, Chik-​fil-​A and etc. There are good decent restaurants like Lobster House, Spice Tapas, Bahama Breeze, California Kitchen and TGIF!
— Front Desk: very very friendly and helpful (except for the night staff. watch out. he is not a happy camper)
— Breakfast: great hot food choices, oatmeal, waffles, coffee, drinks and etc
— Dinner Social Menu: free beer, wine, burgers and salads (it rocks — i usually take a cup for pre-​game before going out to dinner)
— Room: clean, well maintained, love the curved shower curtain pole which gives you more room (LOVE the 42 inch LG LCD TV — but does not have GOLF channel. yikes!)
— Pool and Spa: Jacuzzi is standard and the pool is also well kept with beach chairs and towels
— BBQ Grill: outdoor grill is a must along with sofas and chairs to hang out
Only downside of this place has the smallest GYM (yes 2 treadmills and 1 bike with a small weight section). I really wish that they make this room bigger.
I will definitely come back and stay here again. GOOD JOB guys!

After checking in to Residence Inn Atlanta Alpharetta/​Windward and finding that they were doing remodeling we rebooked at the North Point Mall Residence Inn.
Hotel rooms are recently renovated and while not as nice as other remodeled Residence Inns it was still very nicely done. There was a sign noting exterior pairing was going on but they were either done or completing work during the week as we never saw any painting/​work being done.
Pros —
–Nicely remodeled. Rooms are big, (2) LCD tv’s, well equiped kitchen and nice bathrooms. Kitchen and living room were combined with a separate bedroom/​bathroom. Small coat closet in the living room was a plus.
–Secure access to rooms via interior doors unlike the other Residence Inn (Windward)
–Price $ 70.30/night for a Queen suite (AAA rate)
Cons
–Room had an odd smell to it, as if it was a smoking room (non smoking hotel)
–Breakfast — while a buffet breakfast is provided it left quite a bit to be desired. Selection was lack luster and the food just didn’t taste fresh — this was early in the morning as well. I’ve had much better quality at other Residence Inns
–Gym — onsite gym but only (2) treadmills and a stair stepper. While I was able to workout one night while there I can imagine if others were of the same mind, it would be hard to find a time when the gym wasn’t occupied.(hit or miss negative)
Overall when you weigh in the price and the location, which is in a nice area, with plenty of shopping and places to eat just off of N 400 it was a pleasant stay at a very good rate. Definately some room for improvement, but unless this place is sold out, this is the better of the two Alpharettta Residence Inns.

Wow! Stunning remodel so that there’s now a certain element of class and sophistication.
This hotel was nice before, but now it’s NICE!
I had already settled on this being my choice hotel (though never reviewed) for the area due to the modest pricing ($ 99 corporate negotiated) and sizable rooms, topped off with great service, comp shuttle (until 9pm), usual breakfast plethora, rec options (basketball court, pool, hot tub) and more appealing fitness room than others in the area. Oh, and the proximity to the North Point mall doesn’t hurt.
Now, it’s a flat-​out given. The lobby, breakfast area, public computer area, fitness room and outdoor patio (furniture) are all revamped and much nicer. There’s new carpet throughout the buildings, new paint (walls and doors), little knockers on the doors, etc — this is all public area of course. The rooms are even better! New carpet, furniture, countertops, appliances (major — not just a coffee machine), tile, furnishings, wall art — the works! Whoever consulted for the interior design is top notch; I feel like I’m at a Westin. Even little touches like shelves in the bathroom area, upgraded toiletries and improved placards are noticeable.
Instead of carrying on about the successful remodel, just check out the pics that I uploaded. You can see vast differences between other people’s older photos and my new pics that reflect the remodel.
Anyone that stayed here before (and also felt it was meh, ho-​hum, etc) should give it another shot — even if just for a night. You may find that the changes are equally up your ally. Perhaps the public reviews enticed the remodel or maybe it was planned all along, but the end result is fantastic.
Way to go Residence Inn management; this is now an A+ establishment.

I think one of the previous reviewers (Lynette) nailed it. As background, I have been a Marriott Platinum member for years as my job keeps me on the road quite a bit. I am often in Alpharetta and usually stay at the Marriott on Windward Pkwy (amazing!). I decided to try this RI one time as it is closer to my ATL office and it does look nice from outside.
That is where the niceness ends! Inside this place smells bad, looks dingy, and is not well planned. It seems halfway between the old RI apartment complex layout and the newer tower style. Everything smelled like that cloyingly sweet carpet cleaner and when it didn’t smell like that it was worse. I often stay at Residence Inn’s and this is one of the worst I have stayed at.
Also, the «free» breakfast was just flat out nasty.

I’ve stayed at nearby every Marriott in the area and this is not one of my favorites. Looks nice from the outside, but the interior is pretty old. I also dislike the manual doors and all the stairs. Parking is great though!

Absolutely worst experience with any hotel in my entire life. We were there for a concert and were evicted b/​c some of our neighbors were evidently smoking in a non smoking room. We were blamed, searched and evicted. Then to top it off we were charged $ 250 for incidentals yet there was no proof we smoked a single thing in the room itself. Do not stay here if you plan to attend a concert at the Verizon Amphitheater. I will be disputing the charges on my card so we will see what happens.

Much better than the RI Alpharetta Windpoint.

Typical residence inn with three stories building complex setting, nothing special or bad. Front desk was nice, but I never understood how to get near by starbucks.
Price is about $ 150/​night with free breakfast of hot food selection. Room size is good, with kitchen. TV is old, and remote was crappy, time for new LCD?
Gym has free weights, but room is very small. Also you have to walk outside to get to the building where gym and food is served, so it’s really pain in winter. Brrrrr.
Overall I give five.

exceptional customer service when i arrived. exceptional customer service all around. the staff go the extra mile, some of the best Marriott service i have seen, and i have seen quite a bit! make your own waffle for breakfast. across from Macy’s and the mall. within short driving distance to everything you want need or could eat, a sterile and safe environment for travelers.