Sherwin-Williams Paint Store

Why is this store open during remodeling? You can’t see any product or paint samples, men are just moving boxes around.
Stood at the counter behind a princess for 10 minutes and went totally ignored by employees. 1^st and last visit here. It’s fairly obvious when you ask a question that the staff have no interest in helping you unless you are a painting professional. We were under the impression they sold to the average homeowner but they don’t seem to be interested in taking our money.
Kind of the final straw was when, in order to see the colors they have available, you have to give them a credit card number and a deposit to «borrow» this huge, unwieldy contraption that has these 1.5inx1in colors on hundreds of strips of paper that make it impossible to hold up to the light or your wall.
Then when I return the awful thing the clerk says we are not in the system and takes it back from me, meaning we just lost our $ 10 deposit. I headed out to the car thinking «lesson learned» but then realized they had our credit card number so I went back in to have the clerk look in the computer until she found us. So she gave me the money back, I can’t help but wonder how much money they make off «not being able to find you in the system».
Anywhooo, I think we’re just going back to good old Behr paint, it has worked so far, and it’s easier to find colors and buy. I have heard really great things about Sherwin Williams paint so I can’t say I’m not disappointed in the experience but I’ll survive.