I was just starting to get fond of Smoothie King — windward pky location but I think i will not go to this location ever unless the franchisee take cognizance of this and rectifies for better customer service. I read through the previous reviews and I second everyone reviews in terms of the behavior of the employees in this store. I will have to find a different location or find alternate ways.
Ann H.
Évaluation du lieu : 1 Roswell, GA
I LOVE(D) SMOOTHIEKING… UNTIL… I went to this location. Just to give you an idea of how often I went to this location as well as the location on Houze Rd(who is owned by the same person btw) the handful of awesome employees(nick and a few others are GREAT)…I walk in and they all know my «usual»… As I did go there 5 – 6 times per week. After now frequenting this location for almost 2years I am SO disappointed over the unacceptable behavior and treatment that I’ve experienced over the last month or so. I loved the fact that the owner Josh hires teens and college students as I am a mother of teens as well and for the most part they are all very respectful and polite. During a couple of my visits(either by myself, me bringing my family of 6 or entire sports teams) I encountered VERY rude treatment by one particular employee named Ryan… He made a smoothie I ordered(I’ve only had one kind of smoothie there and that’s all I order so trust me, I know how it’s made) and it was super watery and just not right. They were very busy so, I totally understood that they were in a rush, I get it… But I just mentioned to him, hey can we just blend this a little longer etc. Trying to make light of it… He then copped a major attitude, snatched the smoothie from me(let me remind you there is a store FULL of customers– very embarrassing) slopped it back in the blender, slopped it back in the cup and slid it across the counter to me. Other customers were commenting by saying«wow…unreal… Is h serious… And of course, it was still just as bad– So I just chalked it up bc I do come here so much– everyone is entitled to a bad day right… So I say to said employee, you know what– maybe it’s just me but, I’ll just take a refund… After an eye roll and slamming of equipment, he says«I need your receipt»… As I’m standing there with a big SK cup. So I tell him, «you crumpled it up after I paid for my smoothie»… Attitude kicks back in, and he counts 9 dollars and some change out and throws it on the counter. Myself as well as the other customers stood there with our jaws dropped. I just shook my head and told him I paid $ 10.62(lrg choc lean1 add peanut butter– as always)… He huffs and puffs back to the register frustrated about counting out the difference and throws the remainder on the counter.(There is much more reaction from the line of custs but I will save the owner the embarrassment.) I took a pc of paper out of my purse, wrote my name and number on it and asked said employee to give it to Josh for a return call… He shrugged it off and said«whatever»… After a week of going to the Houze Rd location ands till no call from Josh, I happened to come in at a time where it was just Josh the owner there by himself so I brought the situation up to him and asked him if he got a msg to call me– he laughs and says no. I begin to tell him the story. He gives a couple«wows» and«really’s»… Says«Yeah, Ryan is pretty snarky and feels like he’s the big man on campus now that he’s in college… And your total is…» I just shake my head… He literally showed no interest in how his employee acted as a representation of HIM, his business, how he acted in front of other customers or how he treated me– a customer that spends $ 300 per month between both of his locations. NOINTERESTATALL. I’m an adult, the said employee is an adult and this is a business, there’s nothing personal so I continue to go to both locations… I see Josh the owner and he doesn’t even make eye contact… This past Saturday I go in and Ryan is the one to ring me up– thinking all of this is behind us — Nope, Mr. Snarky takes my payment and throws my change on the counter– yes, again in front of customers. I say out loud«wow I see nothing has changed.» In the meantime, I’ve went to the location in Dunwoody and had awesome service however it’s a shame that even though the locations are independently owned– they are still all of the same entity– Smoothie King and I hate that I am giving my business to any type of representation that doesn’t respect or appreciate their customers. To sum it up– these 2 locations: Winward Pkwy and Houze Rd. who are coincidentally ran by the same person are not recommendable. I will never bring any business to either of them and I will me sure to spread the word about how horribly this situation(as well as others) were handled. If you are looking for good service — go to another location.
Jeff C.
Évaluation du lieu : 1 Savannah, GA
Probably the most unsanitary SK I have ever been in. I was completely disappointed with the cleanliness of this location. I am not sure if the employees just didn’t care or if they were to high to care! Each blender had about 10 – 20 fruit flies in it. We pointed them out and both employees looked had a blank stare in their face. Possibly because they were more concerned on when they could take their next hit. Will never return to this SK!
Robert J.
Évaluation du lieu : 5 Alpharetta, GA
This is my go-to Smoothie King! Fast service, the store is always clean, and the smoothie mixologists are generally pretty knowledgable about everything on the menu. Personally, I just love smoothies. Throwing fruit, protein, and ice into a machine that swirls that deliciousness around at high speeds. Get the right combination and you have a full meal. For extra savings be sure to check out their«specials» that they run, including seasonal smoothies and MEDIUMMONDAY!($ 5 medium smoothies every Monday) To the best of my knowledge this is the only Smoothie King that does all sorts of promotions. You’ll find me here about 3 nights a week after my workout!
Ali F.
Évaluation du lieu : 4 Alpharetta, GA
next to whole foods this is one of the best smoothie spots hands down been going to smoothie king for awhile now. Never had a bad smoothie from here.
Karie L.
Évaluation du lieu : 4 Alpharetta, GA
OPENAT7AM! I feel for them but it makes my day to be able to run by in the mornings and grab a smoothie for breakfast, the staff ive encountered arent the chattiest ;) but the smoothies always taste scrumptious and come up quick!
Krystal K.
Évaluation du lieu : 4 Alpharetta, GA
I have only tried 2 of their smoothies here, but man are they good! I have tried the strawberry kiwi(?) I think that’s the name. It’s the gluten free one. It is very creamy and has a tartness too it that compliments the sweetness of it. I just really love it. The other one I tried was blueberry madness. That was great as well. You have to be careful with places like this, though, because sometimes certain things on their menu can be misleading. Some things aren’t as healthy as they seem. I do like how they sell little snacks and cliff bars. You can also add things to your smoothie for energy, protein, etc. A little pricey, but you’re practically getting a meal in a cup so it’s worth it.