Planet Smoothie

The manager here is a class act! I was there yesterday and thought I had a free smoothie from their loyalty program, and the girl behind the counter couldn’t help so she said she’d leave a note for her manager to call. I didn’t think I’d ever receive a call and chalked it up to a loss. I was wrong! The manager just called, he sent me a text for a free smoothie, and he gave me another «check-​in» for missing one last time. He went well above what he needed to and I appreciate his gesture.
I’m sorry I didn’t catch the manager’s name.

Customer service was great. They were very patient with me deciding on the perfect smoothie. I loved that the nutriton facts were readily available. They could use some more «green» smoothies. There was only one or you could add your own greens in. But I was scared the add in would change the flavor of the smoothie. They do have protein, just not soy. They have a plant based protein instead. Used the discount for first time visitor, that was nice.

I come in on a daily basis now. They know me by name and have my smoothie going before I’m even fully in the door. The customer service here is great and I love this location. Never had a bad smoothie. The staff is friendly and I genuinely look forward to my visits here. Can’t say anything else about this place other than the best smoothies around and greatest staff ever.

I’m a smoothie fanatic and although I prefer the home made kind I do enjoy the occasional bought one. This was the first time at Planet Smoothie and I was pleasantly surprised. Although it wasn’t as good as my home made smoothies they really managed to get it pretty close in taste. I really liked it — talk about sweet enjoyment in the Florida sunshine

I’m a pretty regular smoothie junkie, and this stop is one of my favorites. I like Planet Smoothie’s drinks because the ones I order are less sweet than Tropical Smoothie. Of all the Planet Smoothie’s, this one has some of the best service around.
Case in point… Late one Friday night, I was driving home and called to see if they were still open. They closed in five minutes, but they took my order and had it ready when I got there. I left a happy customer, and they closed up on time. Awesome service.

Smoothie was good, but recently had a employee working with TERRIBLE customer service. Was rude, short with me, and constantly talking over/​louder/​or purposefully faster than me. She genuinely ruined my experience and I will never go back to that particular location.

Delicious, but expensive!

I wrote a review on the sawdust smoothie I was served here in 2010. Lo and behold, Roger, a Planet Smoothie employee just posted a comment on my review. I posted my original review hours after being served the concoction, Roger posted his 2 years later. Rogers says he remembers the incident well. Roger you need to get out more.

I am not a smoothie person.
I am not a smoothie person because I own a vitamix.
I am not a smoothie person because I own a vitamix, and it hurts my heart to pay big bucks for smoothies I can make at home.
However, I received a coupon for a free smoothie when I got my oil changed.
I am now a smoothie person.

They’re extremely nice. love this place until i started making my own smoothies since I was purchasing them daily.
I suggest the «lunar lemonade»

Yes, I know it’s a Planet Smoothie I’m reviewing. And no, my review is not as heart warming as Melinda M’s. Just bare with me here…
My fiancé is addicted to flippin’ smoothies. Like, he could substitute meals for smoothies — especially the Mr. Mongo smoothie at Planet Smoothie. The fact that they make the smoothies quite well earns them 3 solid stars as an A-​Ok.
But this new little texting discount widget thingy-​mer-​bob… that earns a whole extra star. I’m not sure it should go to just this location, I think it should go to all Planet Smoothies, specifically their marketing department (kudos for embracing mobile technology guys) but this one gets the credit because godbless those little high school Smoothie Barista’s; they know how to use this awesome texting discount widget technology.
My fiancé signed up for discounts, he gets text messages with $ 2.00 off, or a certain smoothie is discounted, or whatever, and NOW — instead of getting smoothies every day — he waits for the text messages. The process is completely seamless in-​store, the discount is given, and he gets his smoothie fix.
So yay — seriously — I’m a fan!

I know I’ve already written a review for this location, but I couldn’t stand to see the 4.5 star rating and know that it was because of my 4 being averaged with Robert’s 5. So, I change my rating from a 4 to a 5!
Ok, so that’s not the only reason. It’s so much better than that.
First let’s talk healthier choices … Stevia versus Aspertame sweetners is a HUGE plus! Thanks for thinking of us.
Secondly, speaking of healthier choices … my 16-​yr old daughter has JRA (Juvenile Rheumatoid Arthritis) and after being on strong medications for the past nine years, she has converted, first to Vegetarian, and then to Vegan, in an effort to holistically improve her condition. It’s been tough and sometimes is a bit of a struggle, for ALL of us, but one day when she was home sick and her only request was a smoothie, the staff at Planet Smoothie came to the rescue.
«What can we get for you?» Ok, you just opened yourself up for a challenge I replied. I explained my daughter’s predicament and that in addition to the Vegan-​thing, she also is not supposed to eat/​drink apples or citrus, plus she doesn’t like bananas. Sigh! «Okay, let’s do this» and she did. I’m not 100% sure what all was put in the smoothie at this point, but my daughter knows because the «smoothie-​barista» (what do you call those peeps anyway? Don’t say smoothie maker, that’s just no fun!) gave me a sheet of paper with all of the ingredients so that being that she was on an elimination diet at the time she could determine if she had any reactions to the ingredients. BRILLIANT!
The process wasn’t super-​quick, luckily the store was kind of slow at the time, but the outcome was amazing. Thanks so much Miss «Smoothie Barista» for taking the time to go above and beyond. You’re 5 is well-​deserved! The Stevia was only a small part of my whole rating-​change.
I’ll be back soon!