Dunkin’ Donuts

Friends and I stopped in to this Dunkin today for drinks and food on our way home to Maine. The line inside reached to the door and there was only one person serving the public inside. My friend and I waited for 10 minutes or more in line. There were no more bagels or croissants and the donut selection was slim. We noticed a worker in the corner texting while we were waiting for our order. The staff was not happy, apologetic or accommodating. Our Coolattas were not frozen, as they were in the middle of switching machines. And to top it all off the coffee was the worst coffee I’ve ever had in my life. It wasn’t burnt or anything simple, it just tasted off. The worst Dunkin experience I’ve ever had.

This place is so mis managed. There is about 10 people on shift and its so frustrating and comical at the same time. Regardless of time of day or season it will take you 15plus minutes to get a coffee. today I ordered two meal combos and another sandwich. It took about 20 minutes to get the sandwiches. There were only two people in front of us. They forgot our hash browns and I went back for them and stated I didn’t get the two hash browns, I sat and waited and she gave us one set. I give up and walked out in disgust. this place is always a let down and its the only local one.

While visiting Alton Bay for the week, you better believe we made many stops at this Dunkin Donuts. The coffee is always a great morning or mid-​afternoon pick-​me-​up. I stopped here on July 4^th and the line of cars was out the driveway. The line inside was out the door. Yes it’s annoying when you want to get on your way, but it’s the price you pay to be in a desirable location.

Ugh. I go to the drive thru, must be quicker, only 2 cars vs over 10 people in the line inside. I request no cheese on a flatbread sandwich. Yet they put cheese. I came back a half hour later, this time inside, they gave me a new one with no cheese. The employees were very helpful and kind, but I don’t know if they can be trusted with simple requests.