Everyone drives in Amarillo, so stores are surrounded by massive parking lots, and you have to drive a lot to run errands in this town. Thankfully, old navy is pretty centrally located. Despite being HUGE, the staff is helpful, the store clean, and shopping is pretty typical of any old navy. in the Amarillo store, the clothing sale racks didn’t seem as picked clean or as hit by a tornado as other stores. I credit this to how professional and efficient the workers were in getting clothes back out on the floor, keeping them folded and clean, and making sure everything as kept in stock.
Jenn W.
Évaluation du lieu : 1 Clovis, NM
WOW… this was the WORST old navy i have EVER been in… i have worked retail for 7 years and this place was the worst customer service ive ever gotten… i ordered an item on and ended up not liking it… i live 2 hours away from the nearest old navy(which happens to be this one) so we made a trip to exchange my item… they didnt know how to do the online return and made up some crap that in their system«showed i had already returned the item»…and threw my receipt in my face and said«call 1800 old navy»…i asked if i could just exchange the item and he said Nope… it took them 30 minutes just to tell me this and 4 different people trying to figure out how to do my return… i drove all that way and didnt even get to return it… i called 1800 old navy and they told me «it never says in our system that it your item has been returned» so pretty much the people didnt know how to do the return and made some crap up… i was very pissed…