Hampton Inn

If I could give a negative star I would. This hotel two weeks ago was a Hampton Inn but is now a Red Roof Inn. I booked through
two months ago. The location was the closest we could find to our destination but not ideal. When a closer hotel became available I cancelled our reservation, four days ahead. Two days after my scheduled stay the Red Roof Inn ran my card and charged my account for two nights stay. Calls to
and to the hotel have been frustrating. So much for free cancellations. The manager is never available to speak to me.
says to be patient. Never will I use either location again.

I have very few complaints about my stay at Hampton. The building is spotless and the staff helpful. The breakfast was truly outstanding with many rotating items, hot and cold, meat and fruit. The breakfast was definitely the shining star of this experience.
The fitness center was miniscule, but they have an agreement with a local gym that allows you to use the facilities there. I was surprised that few if any guests took advantage.
My two complaints are regarding the price and the wifi. I came at a busy time, and the very lowest price I could get was $ 159 for a single person. Not too good, though the quality of the facilities justified it. The wifi was also terrible. You can use the wifi for free, but it wasn’t enough to stream Netflix. They try to sell better wifi for $ 6 a day or so. Oh. Also, there was a Bible in the room, and the Bible is a stupid book. But otherwise, everything was outstanding.

The bathroom had a moldy smell and the sink was clogged. Staff was nice and friendly but not up to hampton inn quality I usually experience in other locations. Very disappointed and won’t stay again.

This inn is dirty and old. Need to invest or close. They store all maid carts in the hallway to first floor rooms. This cause patrons to shimmy by.
The workout room lacks workout equipment. It is a cardio room only.
The staff is polite and helpful.
Room had the soiled touch. Stained furniture and carpet is soiled.
Breakfast area was clean and food, well ok at best.
I would only stay here if I had to as a last resort.

I ALWAYS stay here when in Ames. I have for four years. The staff is out-​of-​this-​world friendly. They accommodate my request for a quiet room when they can. The breakfast area is newly decorated and always clean, and the food is better than average. While it is not a fancy hotel, and a new one is being built as we speak, the linens are fresh and clean, and the place always seems to be in decent condition. The heating system is average, but I overlook that because I love the staff. They make me feel like I am one of the gang.

DO NOT STAY AT THIS HOTEL.
Not Hampton inn quality.
Room was dirty looking, furniture was old and stained, carpet was dirty and stained, room smelled liked feet, wallpaper was coming off wall, walls had holes and chipped paint, room was humid, a/​c was loud, ice bucket smelled like vomit, and on, and on, and on…
Looks like they took a lower quality hotel and upgraded it to a Hampton inn without doing any renovations.
This hotel is on par with an old highway truck stop hotel.
Again I recommend staying somewhere else.

Something is wrong here. Feels like the hotel was converted from a cheaper brand. No papers in the lobby. No envelopes or writing paper in the room. No wastebasket liners. Cookies gone whenever we walked in. Small dining area with paper plates and bowls. The rooms seemed very small even though it had a desk. Really soft, curved mattress which caused us to switch rooms. I know it was Iowa States’s Homecoming weekend, but this hotel was not anywhere near worth $ 179. We left a day early. That should say it all. This hotel really needs a cultural make over as it seems to be run like a Days Inn. Ugh.

Folks behind the desk were very nice and helped to diffuse a bad situation we had with
. We got a jacuzzi suite but the front panel of the tub was broken (seemed dangerous) and one of the lights didn’t work in the room. Worse yet — the room key didn’t work. It wasn’t isolated with us, either. The front desk folks came down to replace keys a few times while we were there. Once, I stood there for five minutes trying the key before it finally worked and that was the third replacement. Pretty annoying.
All that said, the nice folks behind the counter and the rest of the experience was pretty good.

Not that great compared to other Hampton Inns. Front desk girl was nice enough. A little older hotel. Not much near it.
Loses a star for the breakfast. The hotel had a lot of yougurt sitting out with expirations over three weeks ago!
HOWEVER, I told them about it and the front desk manager did something very nice and gave me a certificate for the old yogurt. Totaly unexpected — wasn’t much but went a long way with me.
They get +2 for that.

It has everything. Right off the freeway, Lap desk, desk, microwave, frig, chocolates by the bed, on site laundry, swimming pool, workout room, vending machine on each floor, nice firm bed and soft pillows, friendly staff, nice big rooms, quit, fast wifi, extra blanket in the closet. even had welcome to Iowa on the keys. Nice attention to detail.