Fairfield Inn by Marriott

This is the 2^nd time I stayed here and both times were great. My room was very clean and had everything, a fridge, a microwave, an iron/​ironing board & a hair dryer I feel very safe staying here. The parking lot is very well lit. The staff is very friendly and polite. I have no complaints and will definitely stay here again. I love that they have good coffee available all day, a breakfast buffet, and they bake cookies in the afternoon and place them in the lobby. An all around great place to stay.

Where to begin with the worst experience I have ever had the chance of dealing with in my life. oh and it was my WEDDING weekend!!!
It began when I called to make a block for my wedding guests months before my wedding (my wedding was July 2015) — it was very odd the way they made the block. They originally put all 11 rooms under my name and my credit card number, which both my then fiancé and I were very uneasy about. About a month later a few of my wedding guest called me to say they had been turned away for a room — furious I called back and was informed that I did not have a block! They told me that I had 11 rooms that I would have to pay for myself, but they could fix it to make a block. (Now speaking to the 3^rd or 4^th person) She said I was all set for my room block all my guests had to do was call and give the block number or my last name — WRONG! I called back, just out of curiosity, to check that it was working correctly; yet again they got it wrong and told me they could not find my block and MORE OF MY GUESTS were turned away (including my parents!!!). At this point the aggravation and frustration level was through the roof! She then assured me that all was good, and got my parents the two rooms they needed. (I found out on my wedding night that most guests that called for a room on my block were turned away and told that I did not have a block — only 3 rooms were given to my guests — 2 being my parents)
The day before my wedding I stayed at the hotel with my bridesmaids, and when I went to check in I was told a different price than I had been quoted — shocker. NOT! She then gave me a discount, but at this point the Marriott should have comped my rooms for the hell they put my wedding guests and I through. The next morning we went down to get our free breakfast. I should have known it would be the most disappointing breakfast ever! The room is small, and the food is inedible — the morning of my wedding I ended up eating a yogurt after spending $ 150+ per night!!!
As I was leaving on my honeymoon I realized that they had charged me $ 110 to my debit card, after I payed cash for the room. So I called and was assured that it would be put back into my account, but it may take a week. now 13 days after check in I still have yet to see that money. I called to speak with the manager, left messages and no call back. I called again to speak with the manager and got a real live person!!! To my dismay this real live person had just been made manager a few days before this, and would not have a phone conversation — he wanted to do it all by EMAIL!!- this is terrible customer service!
Everything that could go wrong with this experience went wrong. they need to shut this place down and restart their thought process. I would like everyone who is thinking about going here to please look at another hotel — just because it has the Marriott name does not mean that it makes that Marriott standard, but it does have the Marriott price. I will be going to corporate, and anyone else who will listen to this terrible experience that no one seems to care about! I would like to get all of my money back for the horrendous stay and all of the trouble, but I cannot even get the manager to have a conversation. They did a wonderful job in making my wedding stay the most miserable stay I have yet to experience!

Another great stay, this hotel is very convenient to areas North. The shower was strong and the heating/​cooling system worked just fine. Breakfast was good, eggs, sausage, waffles oatmeal. Good choices for many different tastes. Yogurt and fresh fruit. 45 minutes to Manchester, Nh, 30 minutes to Portmouth, Nh/​Kittery Me and 15 minutes from NH beaches. Friendly, professional staff i very accomdating. It’s not the ritz Carlton but a standard Fairfield inn that is true to the original brand. Friendly’s, Burger King are right next door. Many good eating choices in the town of Amesbury less than 5 miles away.

Nice service as they let us check in a few hours earlier because we had to attend a wedding. The continental breakfast had a good selection of options, although I found the room to be cramped. It’s walking distance to a Friendly’s and Wendy’s.

This was truly one of the worst hotel stays I’ve ever had. We stayed here for a nearby wedding. We checked in fine and set off for our day.
We ended up going to a bar after the wedding and didn’t arrive back until 1:30 AM. Upon arrival they told us a pipe had broken and we’d have to be moved because our room didn’t have any power. They gave us flashlights to go get our stuff.
When we got into our replacement room (which was directly below our old room) the power also didn’t work, only now we had the benefit of the entire floor being soaked. When we got back to the lobby, we found more people in our party had the same issue including the bride & groom. It was very chaotic trying to resolve so we just slept in our original room since the only issue was no power. At least none of our stuff got damaged. Apparently this was an issue the management knew about and elected to not fix.
Breakfast the next morning was one of the worst I’ve ever had at a Marriott. None of the grease was drained at all and the bacon and sausage were drenched and soggy in grease. The eggs had no flavor either.
I’m not sure what other options there are if you find yourself in Amesbury, but definitely seek out someplace other than this.

Stayed her for a total of 6 hours but in that 6 hours I developed an opinion! Shocker!
This hotel is really conveniently located, has tons of parking (except there was a monsoon and when I came out in the morning I had to walk through a 4″ puddle… who would have seen that coming?) and friendly staff.
I would definitely stay here again, however, I would shut the noisy heating unit off before bed as well as unlug the mini-fridge…both were very loud. The rooms, themselves, though, were quiet.
Cleanliness I am going with a 3 out of 5 because someone at Marriott decided that carpets that collect and hold tight to peoples personal hair was the way to go… you could see lots of different hairs that had been woven into the carpet over the last few people that stayed there. They also have permanent no-​slip thing in the bottom of the tubs which always grosses me out… I am certain that there is a bacterial family living somewhere under there.
Had the complimentary breakfast and I can’t complain. I would never pay for it but it was hot and fresh and «free».
I did think $ 165 was extremely high to pay for a hotel like this, however, they have the market and there really is nowhere else to stay in that area.

My husband and I have been staying her for several months now. I have no complaints, it is clean and well decorated. The staff is excellent, very friendly, everyone from MaryAnne at the Front Dest to the lovely lady who sets out the breakfast to the retired (come back from retirement to work again) maintainence man… are very friendly and helpful. The hotel is always clean, beds are comfortable, no complaints, and after so many months here, if things were okay I would definitely be noticing. To the person who compared it to a Red Roof in… I would say not even close… way above Red Roof…

Update: I don’t know what the negative reviewers are talking about. I continue to give it an unqualified 5 stars. I’ve also had a couple of compliments on my review saying it was «spot on.»
BTW, it’s also a 5 – 10 minute drive from downtown Amesbury, which has a number of very nice restaurants and pubs. Also, while you’d probably want a car to get around, there is local taxi service, and Flight Line Inc. has a van service between there and Boston Logan airport.

Hotel is ok, feels more like a red roof inn. I guess this is the forgotten hotel location for Marriott. Rooms need to be updated, no air conditioning in any of the common area’s including the breakfast area. Don’t waste your money here… Just sleep in your car!

Seriously — the only reason I picked this place is because I’m a Marriott Rewards person, because this place lacks any other reward.
When I arrived — the ice tea was room temperature tea in the lobby — the ice was invisible. The cookies looked like that came out of a local grocery store — certainly not baked! The smell in the elevator made me think of mold — like it had been very wet at some point and never cleaned correctly. The pool was outside — little good that did me and there wasn’t a fitness room — not even one of those stupid little rooms with equipment that seldom works well. The heater in the room couldn’t decide whether to heat or cool. The free breakfast of sausage, eggs and other stuff left my stomach a bit queasy because of the amount of grease from the sausage.
However, looking at the bright side — the room was clean and tastefully decorated — as if I really know much about decorating — but it was clean! The shampoo and conditioner were of good quality — the sheets were clean and soft — there was a perfect pillow and other then the sausage and odd scrambled eggs — there was plenty of good food to eat — like yogurt and fresh fruit — not bad for the East Coast in April. AND — there is a gym that you can go to about ¼ mile down the road for free — a benny for staying at this place!
The girl at the front desk was also very friendly — welcoming and was always there — I wonder if she ever goes home!
At any rate — overall — I’ll give this place a solid three stars, but I will look harder next time for a different Marriott property!

We stayed here one night in July 2011. The room was quite small. The TV had very few stations. The pool was small, set behind the hotel in an ugly setting with no hot tub. The breakfast was minimal. Traffic to the hotel from Salisbury beach was bumper to bumper for miles.
There are hardly any chain hotels to stay at in this area, which is unfortunate. We had a good dinner in the center of Amesbury and loved the state park beach.

the place was supposed to be nice, IF I got to enjoy it. The lights and heat went out two hours after I checked in and two hours later emergency lights went out. I tried to check out but they could not do it because the network was down.
Turned the key in and left at 11 pm.
The hotel won’t refund the money. Usually credit card’s travel insurance covers cases like this, but guess what? Marriott credit card does not have a travel insurance.

I stayed here because of a wedding, otherwise I wouldn’t have needed a room so close to home. You get what you pay for… Paper thin walls, beds that creak and a bathroom with many cracked tiles. The TV was ancient but the shower had good pressure. The staff was very friendly, parking was abundant and there was a free continental breakfast. It was easy to find, right off the highway. There are tons of gas stations and fast food places nearby.