I will say I had a very good feeling when Dan answered his phone at 6:30 am this morning. My emergency was a sump pump not working and after all the rain we had last night I was worried. Dan assured me he could and would fix it. I told him I would be home late afternoon and we set the time. He called and said he was on his way. On time, very professional and a pleasure to deal with. Estimate was same as final bill. I will use Dan for all my plumbing issues.