Retreat Day Spa

They were friendly, but the person I had doing my hair (I cant recall her name) turned it baby chicken yellow, fried my hair and burned my scalp. She kept bleaching and toning over and over. She was nice enough… I just don’t think she was very experienced with color. Needless to say, the appointment lasted 5 hours which is why it has the nickname among my friends and I, as the ‘5 hour F up salon’.
That was a year ago and my hair is finally getting healthy again after I chopped it all off due to how damaged it was after this appointment.
Use caution. I wouldn’t recommend it for hair services although it seemed like the others getting their hair done at the time I was in there were walking out with nice looking hair and appeared satisfied. I never used any of their other services offered.
I did get my money back to get it fixed elsewhere. Owner/​Manager I spoke with regarding my issue was very nice.
But, I won’t ever be back.

I have had several permanent makeup procedures performed by Cassie Goodman from the Retreat Day Spa and I cannot say enough good things about her work. I had my original permanent eyeliner done almost 3 years ago and was met with the utmost professional courtesy and top notch work. I receive compliment after compliment about my eyeliner and have referred several people to her and they have also loved their permanent makeup. I cannot rave enough about Cassie and her amazing work. I beyond love my permanent makeup and will continue going to her for any of my permanent makeup needs. I work in the modeling and acting industry and have had several professional makeup artists also compliment my permanent eyeliner. Cassie is amazing!

This is the only place I’ll go to get anything waxed that needs waxing. The girl I see knows what she’s doing and I love that! I have a couple complaints though. The rooms in my opinion are small and cramped. The other complaint lies in with the nail area. I have to deduct points for this horrible experience. I got a pedicure here a couple years ago and as a result got a pretty severe infection in my big toe. The doctor ended up having to lance open my toe and clean out all the pus/​infection and put me on heavy duty antibiotics. Needless to say I don’t ever get my pedicure/​manicure here anymore.

I visit this Spa solely for the purpose of getting my eyebrows threaded as I have severe skin reactions to waxing. I love what Heidi does, she is very talented and amazing with shaping my eyebrows and cleaning up the face and I always go to her. My heartburn is with the Spa.!! They are heavily over-​charging on this service. I used to pay $ 20 for eyebrow threading including chin/​upper lip before and now I’m ending up paying $ 60 for every visit! Its insanely pricey. Threading is supposed to be more cost effective than waxing! I understand that the service is very rare in Idaho, but still its just unfair to the customer! I hope the management considers revising the prices.

love this place… Great experience and great environment