Brookhurst Auto Tow

Um… if you get your car towed here be sure to take everything valuable out of your car. I know it may have been towed due to accident but take a breath and remove all valuables. After my car was taken from this location it had several items of value missing. They will deny it but just a warning to all those out there… just take all your stuff right then and there.

I know that these places help lots of people, but not me and not today. I’m just curious why it costs $ 140 to tow a car less then 7 miles and still charge a daily fee no matter what time of day u pick up ur vehicle. There has got to be sum Laws in charging the owners of stolen vehicles so much too retrieve they’re stolen vehicles? Anybody know? Because this is just ridiculous when I’ve already been violated now u want to rape me with over $ 250 in fees for 2 days ?? I would just like to know what the rules are. And why you all charge so much when AAA could of towed it to my house for a fraction of your costs.

Horrible service, would never use them again.

Had serious issues with my car multiple times and had to call for a tow on several occasions. These guys were friendly and prompt so I ended up using them several times. The drivers are courteous and respectful. The front office people are nice. I mean, I am giving them a lot of money after all.

They are so heartless my brother was in an accident and I was told to bring a letter and Id which I did and his signature was different since he injured his arm and they said they can’t accept that I need to bring him down! I was so pissed cause it’s hard to get him up into the wheelchair but I managed to get him down there and then they had the nerve to charge me more money then I was told Don’t ever use this place they hate heartless

We got our car towed here because of an accident. Charlie the gal in the front was helpful and professional. There was a bit of a misunderstanding at first but it shows that they just won’t release the car to anyone that shows up! It must be a tough job for Charlie but I respect her professionalism & integrity. The place itself is really clean and their drivers were efficient.

This towing service SUCKS they towed My $ 185,000 Race car hauler an hit the side of it an did over $ 3,000 damage to it an said they would pay for it an its been close to 8 months now an still haven’t payed yet I had to get the Anaheim PD in it an still not payed yet I’m now having to sue them over this matter be aware of them I saw them hit a car an truck with a fork lift to move them to get My trailer out They aren’t good people there 1 of the guys even wanted to fright Me when I asked who hit My Brand New trailer

I got into a car accident on Saturday morning and the Buena Park PD called this tow company to tow my Honda Odyssey. Apparently, each PD is contracted with a certain tow company to tow away non-​operative cars on the road.
I called the tow company in the afternoon to find out how much it would cost to tow my car to my mechanic.
Tow guy: If you pick up today, it’ll be $ 210.
Me: OK.
Tow guy: Oh wait, I mean $ 230.
Me: OK, how about Monday?
Tow guy: It’ll be $ 235.
Me: OK, I’ll just pick up Monday since it’s only a $ 5 difference and my mechanic is closing in 30 min anyways.
I showed up Monday morning at 10am with AAA to tow my car.
Counter guy: Sorry, we don’t have your car.
Me: Are you serious?! It was towed here on Saturday.
Counter guy: What kind of car?
Me: 2007 Honda Odyssey (already annoyed).
Counter guy: Hmmm, I don’t see it… Oh wait, I see it here.
Me: (Doh! Idiot.)
Counter guy: That’ll be $ 245.
Me: What?! I was told $ 235 over the phone on Saturday.
Counter guy: Nope, it’s $ 245. There’s no way it’s $ 235.
Me: Are you serious? The guy first told me $ 210, and then $ 230 and then $ 235.
Counter guy: Nope, it’s $ 245.
Me: You guys are terrible at math.
Anyways, I got my car at the end. The process was just stupid.