David R Joss, MD

If I could give Dr. Joss and his staff a 0 star I would do that. His staff is RUDE and unfriendly especially JEAN! You can never get through that grumpy unprofessional staff to talk to Dr. Joss or see him at a short notice. If you have something come up that you need to see him quick they tell you that they are not an urgent care facility. If you have tests done, don’t expect a phone call with the results. Don’t select Dr. Joss if you are looking for a dr that cares for your health and will accommodate you need to see him on short notice! Dr. Joss is a dr to have when you are healthy and only need a physical once a year…

Dr. Joss deserves 4 stars for his abilities and caring attitude. The staff deserves 2 stars for their poor office management. My son and I were there 10 minutes early to sign in. They took us at our appointment time to the patient room to wait for the doctor. After 30 minutes of waiting without seeing the doctor or staff we thought we had been forgotten. I went out and asked the staff about it & they said he will be right in. Ten minutes later he finally came in for a grand total of 40 minutes of waiting with no word and no apologies. We were very unhappy because it showed a complete disrespect for our time. We understand that doctors can run late unexpectedly, and on average we usually wait between 10 even up to 20 minutes for some doctors but always with an apology or a word from the staff that the doctor is running a little late which helps us anticipate properly. The staff here doesn’t do that and beware that you can expect to wait up to 40 minutes without being notified.

Other than Harsha, he has such a Rude staff! I don’t go to him anymore all because of Jeanne. Dr Joss is nice but not worth having to get past that grumpy front office. I hear she is trying to be friendly now. Too late.

I have been going to Dr. Joss for many years now and I can’t say a bad word about them! In fact my entire family goes to him! Jean and Kim are so nice and helpful! They do everything they can to accommodate your needs and always go above and beyond. I had some very bad luck with a different doctor and Dr. Joss took the time to explain everything to me and help me get answers to what i was going through. They are so knowledgeable and caring, I recommend them to anyone who is looking for a good PCP! I’m switching insurances right now and I’m making sure it’s one they take so I can keep seeing him.

Nothing more here then a business. Money over health is my take on this office. The Dr might be amazing, however, «Kim» was cold, rude and unhelpful. Very very disappointed. I see many posts about the staff. I will find another Dr due to this front office and Kim…
From Stephane T. 10-​16-​2014 «the doctor was nice but the staff was extremely rude.»
From Gabby S. 2-​18-​2014 «The front staff is rude, dismissive, and not helpful in any way»
K. H. 12-​26-​2013 «Very rude staff and doctor doesn’t really care»
From Frank I. 2-​7-​2010 «Dr Joss is a nice enough guy but the front office is so glaringly abysmal it makes it impossible to go to see him anymore»

I have been a patient for 17.5 years when my son was a baby whose pediatrician couldn’t handle his medical problem but Dr. Joss diagnosed and cured him. Dr. Joss also helped me through my bout with cancer.
The office staff is amazing and bend over backwards to help me. I am a picky person and have high standards and expectations. I stay here because Dr joss and his staff meet them everytime. I wouldn’t go anywhere else!

If I could give negative stars I would. I’m a single mom with a very healthy son. I was just recently able to afford health insurance for him. I called Dr. Joss’s office to schedule a check up. We go in, the doctor was nice but the staff was extremely rude. Next thing I know I’m receiving a bill from my insurance for over $ 100 because they coded the visit incorrectly. I called them to get it straightened out and they refuse to code it as preventative care which would be covered 100% by my insurance. I WOULD NOT EVER recommend this doctor to anyone. Unfortunately for the nice doctor he has a terrible office staff.

I’ve been a patient do Dr. Joss for a couple years. The only reason I’ve stayed is because of the convenience of the location but I’ve come to determine that it’s not worth it and never has been. The front staff is rude, dismissive, and not helpful in any way. Very impersonal and non caring. Front desk always gives just «pat» answers with no concern for their clients. Even though Dr. Joss is a decent enough guy it makes me wonder because his staff I’m sure is running the office and treating the clients as he wants/​allows. The last visit I had a couple days ago will be the last. The front office lady with medium length black hair finally put the last nail in the coffin. Very snappy and RUDE don’t even begin to describe her bad attitude. Why have I continued to pay my hard earned money to this office? Why have I continued to use Dr. Joss as my primary care physician when I walk out disgusted by the behavior of the office as a whole each time? I can only plead insanity I guess but I’ve finally come to my senses.
I would NOT recommend anyone to this office ever.
P. S. Dr. Joss…I hope your reading this since apparently this is the only way I can actually communicate with you as my physician (x-​physician now) without having to schedule an appointment and pay you an office visit fee which you seem to be so fond of. Cleaning house and replacing your existing sub standard staff is long overdue.

Very rude staff and doctor doesn’t really care, just tries to rush you out. They make you feel like you are a burden on them. They definiltey do not make you feel welcome. Dr. Joss is nice enough but is too quick to send you out to a specialist instead of dealing with the issue himself. Every time I have any issue he immediately refers me to another doctor, even if it is simple things. So then I have to call this other doctor and wait weeks to get in with them, etc. Why waste your time? I would not recommend Dr. Joss as a primary care doctor. He just seems like he doesn’t really care and can’t be bothered. Same with the staff.

When you open the doors to this office you get a look from the staff as if you dont belong there. They never greet you when you come in. When I say something like «good morning» I have never gotten a response back. I have experienced from the lady with short blonde cropped hair in the front, rudeness to patients and staff. She interupts her co-​workers while they are with patients she will not attempt to help you and she will tell her co-​workers not to help you. I feel her attitude affects her co-​workers. When you walk into the waiting room, staff will not go there to call you to be seen. I had one staff person shout my name from another room to tell me it was my turn to be seen. I had to peek around the corner to make sure this was actually happening. The doctor seems okay and I am sure he loses clients due to his staff. I cant imagine referring someone to this office. I have switch doctors since.