Dewey Pest Control

I wish my complex would stop hiring Dewey Pest Control to exterminate. The last time we used their services I of course had to leave the house (fumigation), and when I got back home after a few hours one of Dewey’s workers left my door wide open!!! Who makes such a stupid mistake as to not shut the door if no one is home?! My TV, computer, furniture, or anything could have been stolen! I was shocked when I got home and saw that the front door to my place was completely left wide open!!! The worker said that I would have to leave when he fumigates, and to not come back home for a few hours… what he did not tell me was that he would leave the door wide open for anyone off the street to come into my house!
So I called the company and the supervisor — instead of apologizing — made excuses for his employee. THEN, 1 hour later I get a loud, banging knock on my door from the guy who did the fumigation — demanding I let him into my place so he could explain that he did not mean to leave the door open. I was in the middle of a phone conference with my job so I told him to stop banging on the door, and I informed him that I could not talk right now because I was on an important phone call. However, he would NOT stop yelling through the door and kept screaming that he needs to talk to me… I said «No, I already told you I’m on a business call and I do not need you to explain why you left my door open.» However, he KEPT being obnoxious demanding that I open the door and that’s when I had enough! First of all, who comes to someone’s place unannounced or uninvited?! He could have at least called first and told me he would like to come over to explain his stupid mistake of leaving my door open… and second of all, who is too dumb to understand the meaning of I do not want to talk because I’m on the phone so go away!
So again, I do not know why my complex keeps using Dewey’s services after their incompetence but I really wish that the company would get their employees in check, and I more so wish my complex cold find a better, more professional agency.

We have used Dewey for years, and our monthly service technician is always thorough. We do the annual termite inspections and as it relates to this part of the service I have to give mixed reviews. We were advised we had termites in a patio post on an inspection a couple of years ago, and a local treatment was suggested and done. Being diligent on inspecting our house there was an inspection the following year and we got an all clear. The next year as the inspection was done we were advised we had termites in our attic area and had a foam treatment. We were advised there were no termites or dry rot in any other area, including the previous patio post. It was pretty expensive to have the treatment, but the specialized tech offered a 1 year warranty on ANY termite issue. We paid, and he did the localized treatment. He was a bit sloppy as the mixture was dripped onto our recently cleaned carpet and the dirty hands made marks on the ceiling area access panel. It was annoying to get the carpet re-​cleaned and clean the access panel, but we felt like the added value of the warranty was an offset. As a result of the «all clear» we painted our house and the patio cover, and paid an extra fee to have 2 coasts of painted rolled on. So now we do our annual inspection again and were advised we had dry rot in the original patio post, which was treated a couple years earlier, and given an all clear the previous year. OK. that happens, but now Dewey won’t even give us a quote to fix it, saying it is out of scope. Additionally, once the post decoration was removed the dry rot and termite damage was so extensive that it is impossible to have been that degraded in less than a year. It’s not like its been raining a lot. Added to the poor detection, when fixing it would have been less costly was the specialized technicians lack of empathy. First he degraded the previous tech, saying well that’s why he isn’t working here anymore, then he laughed saying termites come with the territory. Dewey took no responsibility for the poor detection of the previous year, and worse yet just said fix it yourself. There was no price quote, just do it yourself. We have now had a patio contractor out, and they were surprised the termite /​Pest company wasn’t sending their own crew to fix it. So now we have a serious problem, with a project that is small in scope for a contractor, and we can’t seem to get people out to look at it. I called and begged for Dewey to fix, and was told by the technician, hey, I’m a homeowner too, you just have to deal with it, My next worry is the attic, as we were told we had termites and paid a mighty high price for treatment… not confident at all at this point.

I’ve never written a review before, but Danny Alvarez, my new technician, just left and I couldn’t wait to get on Unilocal and leave a review. I couldn’t be happier with the service that Danny provided! I complained of spider webs all over my property and he took over, wiping down every nook and cranny. This was a first and I wanted him to know that his hard work was noticed and appreciated. Thank you Danny!!!

It bothers me as I write this to see that only 13 others have reviewed this company (or this particular office). They have been around forever! I have used them on and off for years and have never found the Anaheim location less than exemplary! Ant problems… CHECK! Selling and need a reliable termite inspection… CHECK! They have always been eager to help and always knowledgable with their recommendations. When you think about it, who needs pest or termite control until you REALLY need it, right? Reasonably priced, everything explained and I’ve always been totally satisfied. And in this day of «being green» they really encouraged me to do what «I» can do to alleviate the pest problems I was having. You know, those conditions that can lead to ant, mouse or other problems. They have actually helped me solve pest problems myself! Didn’t cost me a dime. That’s why this is a 5-​star rating!

My mother and I live in garden grove we had some pretty nasty ant problems inside and out side. We called Dewey and their technicians name was mj he showed up on time and was very professional and courteous and we have had no ants since the time of the service. I am very pleased with Dewey and mj I would recommend them to anyone.

I highly recommend Dewey Pest Control and specifically our technician «Kyle». This young professional calls us the day before he is coming which is very helpful. Additionally, when he arrives, he checks in, asks about any problems we have and if he finds anything significant, he brings it to my attention.
Dewey has serviced our home for over 10 years and I could not recommend them more highly. A contract with Dewey is money well spent!

I used them multiple times when I lived in California (at different residences even) and they are fantastic. Always cleared my issues up in a jiff. Tracy is very helpful and nice and the technicians were always nice, too! I even referred them to a past employer and they have been contracted with service ever since!

Dewey Pest Control has been fantastic for our house for the last six years! When we first moved in, one of their technicians knocked on our door and introduced himself as Rhett. He told me exactly what he would be doing along the outside and asked if there were any issues on the inside. I’d said no and when he was done he knocked again to let me know he was finished and said to call if there were any issues.
A few weeks later, we noticed ants everywhere downstairs. We called Rhett and he was at our house the same day. The office staff prepared me and said if the ants were in the kitchen then I’d need to remove the dishes and if not, I wouldn’t need to. When Rhett showed up he was fantastic! He showed us exactly where the ants were coming from, sprayed, and they haven’t been back since.
Every service since then has been outstanding. Rhett knocks on the door, asks if there has been any issues inside the house, asks if there’s anything we are concerned about on the outside of the house, and then knocks again when he’s finished.
We’ve had Dewey for 6 years now. Rhett has seen our family grow from one 4 year old child to two children, the youngest now 5. He’s incredibly personable, friendly, and very knowledgeable. I’d recommend this company, especially Rhett, to anyone look for a pest control service!

We had a little rodent problem a while back, called Deweys! Some guy named Jeff A came out. He was the best! Took care of all our big critters. He now comes on a regular basis for the spiders, ants and fleas. Super friendly, always looking out for us! Highly recommend him for any bug or critter issue! Oh and my dog Bruce loves him

Our business recently moved into a new warehouse and unfortunately, we had a cockroach and spider problem. After countless calls to pest control companies with no success, we called Dewey. Not only did they fix the problem, they also provided excellent service and were very affordable. I highly recommend to use Dewey Pest Control.

We spotted a few roaches at our shop and decided to give Dewey a call. They sent a dude named Jeff out to our location swiftly and promptly. Jeff is passionate about pest control. Jeff educated us on the ways of the roach and taught us a great deal about our enemy. I don’t know what these insects did to Jeff to deserve the vendetta he has against these vile creatures, but they messed with the wrong guy.
These bugs didn’t stand a chance against Jeffs tactical moves and non-​toxic chemical compounds. Using ancient Native American tracking techniques and the grace of a leopard on the hunt, Jeff quickly located the nest. Ive never seen anything like it. Jeff moved swiftly and efficiently to wipe out the entire population. Men, women and children roaches. Jeff kills without shame, discretion or mercy. He’s a killing machine that cannot be contained. I dont know how he turns it off when he goes home. He’s like the John Rambo of pest control.
I was stoked that the chemicals he used didnt smell toxic and were safe for my dog to be around too. He also gave us some tips on keeping roaches at bay and we haven’t seen any since he nuked the nest. Thanks Jeff! You’re the man!

They sent a gentleman named Jeff Anderson to my home and got a great deal for prolonged protection on our property. He was clean courteous and on time. He was done in no time at all. I highly recommend using them and ask for Jeff.

If you have time to kill for a service that is unsuccessful go ahead and call them. When I called for an appointment they gave me an estimation time of arrival within TWO hour. That is their scheduling routine. This was the second treatment I received. It has not worked! I would definitely go somewhere else.
Plus the women who schedule the appointments have NO idea what the pest control man who will be at your house will do. I asked if there would be any special instruction and she said no, but then when the man who sprayed came he made us move EVERYTHING out of the kitchen. When I called to complain about the fact that we still saw pest the lady over the phone says «well I don’t know what he did». Please communicate within your staff to provide better service to your clients.

I am a tenant using Dewey because that is the account of my landlord. I have lived here for 9 months, seeing pests since I moved in. I had a bad ant problem that took 2 visits and then roaches that we have treated now 11 times, with three FULL treatments and Deweys is unable to take care of this problem. I am not the client and so they have no allegiance with me so at my last phone call, they cant understand why I have a problem, I have unexplained roaches that they spray for every time I see them and they ‘keep moving’ yet there is still a problem.
They have told me that the roaches do not travel, yet there was a massive infestation at the house 50 feet from me (which created part of my problem)
So basically I can get a service only when they come out for the landlord’s regular service. Do they think I am lying, even though I have shown them dead roaches? There is NO answer so we are done. Maybe if I was the actual client, they could be in better control of my situation?
A little disappointed…

This place is great. It’s pretty cheap too. For $ 30 a month, you will get someone coming to your house WHENEVER YOU SEE A BUG OR INSECT. If you see a bug, they will come out and re-​spray – even if they just came by yesterday. Alvin is the guy who comes to our house. He’s a great guy. Super nice. He’s also puntual. I trust the guy. When we were on vacation, he called and said he was on his way over. I told him how to get into our house and even gave him the code to deactivate our alarm. He left everything the way it was. He’s super friendly. The office staff are always friendly too whenever I call. I highly recommend them!