Enterprise Rent-A-Car

This place is the best! I needed to rent a car for a weekend trip to Las Vegas. I called to make the reservation and the girl in the phone was speedy, but she quoted me correctly and advised me of what to expect when I went to pick up the vehicle.
The guy how helped me at the place was seriously so amazing and pleasant! His name is Jordan, I believe. When I got there, I didn’t have to wait until I was served! He gave me a choice of cars to use. I was pleasantly surprised that they had the cutest red beetle! Perfect for the occasion! The car was super clean and fun to drive. They even offer roadside assistance in the event something happened.
When I dropped the car back off after the trio, the same guy was there to accept the car. He was still super nice and quick even though he was working alone and had a house full of people.
I will definitely use their service again!!!

My boyfriend and I rented a car from here for the weekend and omg how the hell do these people have 4 stars. First off learn your dumb policy.
Another thing. There was no gas in it. Completely empty. THANKS. Oh you’ll give us a discount if we go fill it up? Yeah thanks again!!! Not only did I get a call the morning of saying they’re going to give away my rental but these people have horrible customer service.

Excellent all the way around. Its a busy little store. I worked with Kincaid. Great kid. Very professional and works hard all with a smile.
Got a great weekend car. No headaches. No added fees. In and out even though they were so busy. Great Price too!
They will get all my business going forward. Thanks Dr.Kincaid. :)
(in back of carwash at 76 Circle K station)

It took me several weeks to find a replacement car after my car was declared a total loss in an accident Our insurance set us up with another rental agency in Yorba Linda for the first two weeks. When that period of time was over I was on my own to rent wherever I pleased. I was not satisfied with the rental company my insurance used: dirty cars, long wait, dirty office… I decided to go with Enterprise as it was close to my house. I rented here for three weeks, three different cars, three separate transactions. The cars were great and the staff EXCEPTIONAL. The team at this location demonstrates a great balance being kind and courteous taking the time to explain all functions/​policies yet valuing your time by being quick. EVERY transaction was wonderful! I am actually going to miss going in to see the team here.

I have rented from Enterprise a couple of times now and they are excepitonal. Tough location to find behind the 76 Station but once you do, they do a great job.

Everyone was extremely nice and helpful here. They had my confirmation from Mercury Ins within minutes and I was on my way with my rental. It is tricky to find. It’s behind the gas stations car wash. If I ever need another rental, I’ll definitely be back.

I had read poor reviews before coming here but it was the closest to my home so went ahead and booked a compact car for a weekend trip. Sure enough the car was filthy when I arrived. They offered to pay for the car wash next door if I wanted to drive it thru. Turns out, the car wash was out of order. Then upon return on Monday morning, there was only one guy working and I’m still sitting here waiting to return the car. He is quick to take care of the people wanting to pick up their cars and even walk ins with questions. He is also taking lengthy calls from prospective customers. Those of us trying to return our rentals are having to wait. I have rented cars many times over the years but have never gotten service this bad. I will NEVER come here again and recommend you pick a different place as well.

Small small office but the employees are nice. Rented a car for 2 days through AAA. Would go back if I needed to rent another car.

My 1^st time at this location. Was there on Friday morning to pick up my rental car. There were only 2 cars for my class choice. The first one that I picked was full of pet hair. very dirty. The person that helped me told me to bring it to the car wash behind their office myself. I mean… Really? Is this a self serve car rental? I’m the customer here, not an enterprise employee. If I stay in a hotel, do I have to vacuum and change the sheets when I check in? I decided to get the 2^nd vehicle which was my only other choice. It was not much different from the 1^st vehicle (Dirty inside & out). I had to wait for the employee to bring it to the drive through car wash (to wash the exterior only). Luckily I still had time to vacuum the interior when I got home but it took me an hour to do it. I will never go back to this location for my next car rental ever again.

Hours are 8 to 5 weekdays only. Very nice employees. A little tricky to find behind the gas station. Wish they were open weekdays