Executive Moving Systems Inc

Moving is so stressful. I wanted to use a professional moving company to move me from California to Tennessee. I am so happy I came across Executive Moving Systems Unilocal page on my search for a mover. Their team was nothing short of excellent. My sales person Ryan was available when I needed him through this process. Everyone I dealt with from secretary to the driver was very professional and competent. Many thanks to Executive, I’d highly recommend to anyone moving local or cross-​country! Thanks EMS :)

Great service all the way around. Bill, the owner, was very helpful, knowledgable, and informative. The moving crew was very friendly and professional. Would definitely use their services if we move again.

I was hesitant in hiring a moving company because of all the horror stories out there (and I would rather save money by doing it myself). With that said, my wife and I had to relocate in March and were forced to pack up and move within short notice, so I did some research and came across Executive Moving Systems.
I spoke with Ryan Bird and he put my concerns at ease. You can tell that he takes pride in his job and actually cares about his customers. He walked me through the whole process and my decision to go with them was a no brainer. He was always available if I had any questions or concerns and I value that greatly.
They packed us up, delivered, and unpacked my life in a professional and timely manner. No complaints from me and would hire them again when the need arises. Thanks EMS!

This was our first (and hopefully last) out of state move. I was extremely nervous about putting our stuff on a truck that would be out of my sight for a few days.
But Executive Moving Systems put my anxieties to rest!
First, HUGE shout out to our driver Favian. He showed up to our new place with bad news — his helper canceled on him last minute. So, he had to move all of our stuff by himself. He did an awesome job, too. Thanks Favian!
The movers and Favian arrived right on schedule both times. Everything was numbered by the movers, which made it easy to use their checklist to make sure everything arrived. And yup, happy to report everything arrived in the condition they left in.
We have used other movers before, but I was extremely pleased with Executive Moving Systems. They didn’t just toss a blanket over our stuff. They made sure it was blanketed and wrapped tight like a newborn baby. And they rolled out a blue mat to protect our floor during the departure and arrival moves.
The only negative I have is that when my husband contacted our moving coordinator via email on two occasions, there was no response. The first time, I sent a follow-​up and received a prompt reply. The second time, I didn’t follow-​up. So, there was no response at all. Not sure if there was confusion, but my only feedback to the company is to please make sure the coordinator responds!
I won’t ding a star for that, though. The experience was as best as it could be. I’d highly recommend Executive Moving Systems for your next move!

Without a doubt Executive Moving Systems
Is the only moving company I use. They have moved me 5 times so far and I won’t trust anyone else. Their moving crews are very courteous and extremely trustworthy. My sales person Ryan Bird is very professional and efficient. He is always available to answer any questions. Executive Moving Systems takes great pride in their work and great care of your furniture. Perfection in customer service and I I know I am in good hands.

I wrote the review below but since then Ryan Bird contacted me and made an effort to apologize and try and fix some of the issues of why I was so upset. Progress made and people make mistakes…
Do NOT use them if you want your stuff in one shipment, on-​time, or at all.
Our move with Executive Moving Systems (agent for North American Van Lines) was a nightmare.
I purposely went with a large moving company to avoid issues and was assured by the salesman, Mark Anderson using the large company was the way to go. He disappeared as soon as I signed the contract (even after multiple calls).
The Contract with Executive Moving Systems agent for North American Van Lines stated that our pick-​up date would be on 5÷16÷2014 (one day to load — not two) and that ALL of our items would be delivered between 5÷19−5÷23÷2014. At no time prior to the contract being signed did anyone from Executive Moving Systems or North American mention that our shipment would not be completed in one shipment. In fact, our move was in two shipments, which arrived on 5÷20÷2014 and on 6÷11÷2014 (3+ weeks later after the contract date).
We were told everything in our small house (1310 sq feet) would be loaded in one truck and during one day. Nope, The day of the pick up the driver showed up with the van ¾ full and told us our stuff would be in two shipments. They took the entire day to load half of our stuff and had to come back a second day and load the rest into a small truck, then take the second half of the load to a warehouse, crate it and then ship it. No wonder stuff was damaged and missing… ugh! During the packing of the truck, the driver Rocky Rodriguez was rushed and did not properly label. There were errors in the labeling and invoicing because he starting bring out boxes to the truck and then brought them back to the garage for storage. All concerns were verbally communicated throughout the day and I was assured all items would be delivered. There was additional unexpected damage to our items because they took apart every chair, table, bikes, etc. so they could fit them in both trucks (which is also not a standard practice and not made clear prior to signing the contract). The movers that delivered the second shipment stated, «I have never seen anyone take chairs, bikes and grills, etc. a part to fit them in a truck. Especially to this extent… this is crazy». In addition, the handling of our items in two shipments caused several items to become lost. When asked if they could contact the driver or if Executive Moving Systems would attempt to locate items… we were told to put in a claim. No attempts were made to find our missing items.
Once again our, second shipment did not arrive until 3+ weeks later (which was outside our original agreement). During the 3+ week ordeal, we got the run-​a-​round on when our items would be delivered. I talked to the President, Bill Bird every other day, each time he was annoyed and would tell me he should have a delivery date «tomorrow» or in «2 days». He said I wasn’t being reasonable because I wanted him to ship the second half of my items to me ASAP (within in the contract dates) and «that was not how it worked in shipping». My favorite was when he said he was going out of his way to help me and that it was costing him money. Total… BS. No customer service, sense of compassion or cash compensation was offered from Bill Bird. I would expect more from a «President».

Our family just moved to San Clemente. We opted for a «BIG BRAND» moving company, Executive Moving Systems (an agent of North American Movers). I’ve historically used smaller moving companies trying to save a few bucks but not any more as North American handled our move on time, on budget with no ups or extra costs. And the 4 man moving team was amazing!
Bill, gave me the original estimate for the move. He offered to come out and walk me through the process but as we talked through the details he was confident his estimate would cover it and would include the moving insurance needed. When I received the bill, it was surprisingly less than quoted.
The moving team introduced themselves, we’re clean cut and well-​spoken. I walked them through the house and when they saw my wife was still handling some last minute boxing they offered to help.
The rooms were emptied in no time and yet the care and time that was spent on wrapping and handling each individual piece of furniture was amazing. Not a single scratch or anything was broken in the move.
When unloading in San Clemente, I expected the movers to speed up and just focus on getting the truck empty to get home but instead each of the guys was attentive to placement of furniture and boxes and actually helped us decide where to put a few pieces of furniture.
The customer service and entire moving experience with this moving company was outstanding!
There web sites indicates they cover all of Orange County and LA. But it seems like they specialize in some of the following cites as they have web sites set up for Pasadena, Anaheim, Fullerton, Irvine and Newport Beach.

this is the absolute worst company!!! They moved me from Virginia to Los angeles, and then stored it for 2 years. I paid top dollar for their insurance for breakage and loss, even though my company paid to move me,. When the time came to move me into the house, they held all my stuff as hostage, unless i paid them double for the storage, for the past 2 years!!! They said the price had gone up, and never gave me any notice. Next,… they stole stuff, and said that the insurance i paid didn’t cover the storage for 2 years. Next, the damaged alot of items in the move, and my insurance had NO DEDUCTIBLE. Guess what? they said that after they had moved my stuff in, that ALL OF IT WAS MY FAULT. That they weren’t responsible for ANY OF THE DAMAGE. I had photos and everything, and they said i had doctored up the photos. i put a hold on my payment, with the credit card company, and the credit card company said i would have to take them to small claims court. At that time, the limit on small claims was $ 5000, and i had damages over that. Additionally, i had paid almost $ 5000 for the insurance. The total the company got from me, (in addition to what my employer paid) was $ 15,000!!! i was totally shocked.
under NO CIRCUMSTANCES SHOULD YOU USE THIS COMPANY. They lied, cheated, stole, etc…

I just recently relocated from OC CA to TX for work. It was an aggressive relocation and I didn’t have a lot of time to figure out how I was moving my stuff. I had seen a northAmerican Van Lines (Executive Moving Systems) truck in the neighborhood, so I decided to call them. Let’s just say it was one of the best decisions I made.
The Sales Director Ryan is one of the most professional people I’ve ever worked with, especially in sales. I was told that I would not get my stuff moved for anything under a certain amount before deciding to go with Executive Moving Systems, but Ryan worked with me and got all of my belongings moved within my budget, which is unheard of. Every worry I had, Ryan was always available and putting my mind at ease. I was also worried about hidden costs… Ryan assured there would be zero and ZERO hidden costs is what I ended up with.
The Coordinator Victoria was also great and always there to answer questions as well. She insured everything before the move and after was as it was supposed to be.
The movers themselves were even professional. They had excellent customer service skills. Every time I tried to help move something they advised to put it down as it was their job. They labeled and numbered everything. They also packed everything with a lot of padding to insure nothing got broken (Nothing broke).
In conclusion my whole move went extremely well. I have friends and family making the same move this summer and I have scheduled them all to utilize Executive Moving Systems for their move. Give this company a chance and you won’t be disappointed.

Great experience using these guys! They made my move quick, easy and as stress free as possible.
Ryan was very helpful in explaining my options for moving and storage. He made sure I was happy with what I was paying for.
The driver was very professional and my belongings were handled with care.
Overall experience was AWESOME!

Moving cross-​country, our contact person would often not return our calls, and failed to mention that our cars would be transported by an outside contractor. We ended up spending over $ 3000 in rental cars because our cars did not arrive when promised. The manager of the company basically told us to forget any kind of compensation for this extra fee, and that it wasn’t their problem. Horrible service!
***On a side note, the actual movers were wonderful. Our driver, Matt, was great.