GameStop

Worse customer service, I’ve never been treated so poorly at any game stop. They only person in question would be the Manager «Mike» I was talked to in a very rude matter most would question his customer service skills or lack there of. Even the other customers witness’s this, I don’t know how you would run a store like this but I’m pretty sure the owners wouldn’t appreciate it.

Having a son I come here much more often than I would like, but this is really a descent location.
Service was nice, they had the two games my son was looking for and we were out in a reasonable amount of time.
Well stocked and tidy store, easy parking, great hours.
Saying I am a fan of Gamestop would be taking it way too far, but this store is ok and worth coming back to.

This store is awesome! This store is in the same shopping center as Target. When the time came to upgrade from an XBox 360 to an XBox One, I went to both Target and GameStop and checked out the deals. The offers and promos were about the same at both stores, but what made Game Stop a no-​brainer was the staff. They are super friendly and helpful, and they really know their stuff which was something I needed since I am not the gamer in the family and had no idea which system to buy. Regardless of who you talk to (and we’ve dealt with a few folks here), they know and really enjoy gaming. Trouble installing our new XBox One? No prob — they patiently walked us through the process. Issues with a malfunctioning disc? No worries, they helped us troubleshoot until the problem was resolved. Tonight we experienced another problem. I decided to call GameStop instead of spending a Friday evening trying to contact Microsoft and, even though I could hear that they were swamped, Sam patiently walked us through all the steps necessary to get us up and running again. I can’t recommend this place enough. KUDOS TO YOU SAM and thank you, GameStop!

Fast, efficient and clear
Came for skyrim, lady was efficient and really fast. Not a big fan of geek area…
Problem once, I came at 8 (it’s write close at 9pm) but it was already.

This is the best Game Stop location around. It is always well stocked, clean, and organized. They always have what I need. The staff is cool and you can tell they enjoy their jobs. My wife stays home because she can’t handle the geek talk when I go. Wes the manager is always helpful.

I always come to this Gamestop whenever I need some new games. The employees are always very friendly and are happy to help me if I need anything and always have great attitudes. Not to mention that a lot of their used games are in great shape and they have a lot of the games I’m interested in at this discount. Two thumbs up!

If I could leave zero stars I would. To say that I am irate right now is an understatement. My boyfriend’s birthday is coming up and he has been looking forward to Shadow of Mordor coming out for a long time now. I knew he put a deposit on it and would be picking it up today so I called yesterday to find out if there was any way I could pay for it for him so when he picks it up he could just be told «Happy Birthday from your girlfriend.» The kid who I spoke to said this was possible so I drove directly there to do so. I showed up at about 2:30 and spoke with the same kid I spoke to on the phone, smaller asian kid with spiky hair (I think), and reiterated my request. He told me that he could write a memo on my boyfriend’s account to let him know the game was paid for as a birthday present from his girlfriend when he went to pick it up today. This was the only thing I was getting my boyfriend for his birthday and was supposed to be a complete surprise. I know the kid understood me and what he was supposed to do because after trying to get me to apply for a Game Stop credit card and being told my boyfriend may consider it, he told me he would further put it in the notes to ask my boyfriend if he was interested in the card.
My boyfriend came home with the game not too long ago and said nothing to me about it. When I asked if he paid for it he said he had been told he already paid, which he didn’t remember doing but he preorders so many games it wasn’t unlikely. Great job Game Stop guy, you completely ruined my boyfriend’s birthday present from me! This seriously reminds of one of those «you had one job» memes, I mean how incompetent can you be? All the guy had to do was write a note in the computer, and there was no one else in the store but me! Needless to say I called to speak to a manager and spoke to someone who seemed to either have a very difficult time understanding what I was telling him or apparently thought for some reason I would make this up. I was repeating myself so many times it was bordering ridiculous and I was absolutely furious. I’m not really sure what it takes to work at Game Stop, but apparently not a lot of common sense. I hate to be one of those people that bashes on employees of certain establishments, I get it, school isn’t for everyone, but there is a reason the people who work here work at a Game Stop. Outside of playing video games, I can only assume their capabilities don’t expand much further after this experience.
In the end I was offered an apology, an «I don’t know what you want me to do», and the forwarding of my boyfriend’s $ 5 deposit on the game to the next game he has preordered. I am going to emphatically request that my boyfriend take his video game business elsewhere and I will be calling and/​or writing corporate about what appears to be blatant disregard and incompetence on behalf of the employees here.
Seriously! You had one job Game Stop guy!

Wow, what a great experience… totally unexpected too.
I had been having a rough day at work, well actually a rough couple of days ok maybe weeks at work and I decided that I needed to do some retail therapy and buy the new ps4… It’s therapeutic in more than one way too, the video games allow me to disconnect, relax and get my mind off work!
I was expecting to have a bad experience since it’s usually just a bunch of kids working that don’t really care about you, working at other gamestops! BUT, this time I was wrong! The guy that helped me out was named Wes, he was really nice and informative. Explained the whole Power Up club thing to me, which I didn’t even know about! He recommended games and didn’t try to push the online membership. He was trying to save me money by showing me used games and even a used controller. He even recommended I wait to buy the PS4 branded controller charger. I really felt like he had my best interest in mind during the purchase. I’ll definitely be back often to check out the used ps4 game section!
MY GO-​TO: Power Up club and preowned games, crazy good deals!

Terrible service. Game stop is completely ridiculous when it comes to trading in a recently bought game (I had it for a week and a half. Maybe played it a total of 3 times). The game cost 59.99 like any brand new game for the most part, however, once playing it for a couple times, I realized that I would prefer to have another game. They’re offer was only 27.00 in store credit… How does that work out? Especially if they are selling re-​used games for 54.99. Game stop is a shady business and they don’t care about their customers. This is the last time I’m walking through their doors. Best Buy here I come.
I wish I could give it 0 stars. Tisk tisk

i really like this location. It was clean, organized, and very professional. I came in and was helped out with great service. If anyone has been to any gamestops you probably know how some locations try and get you to reserve games coming out soon. This location didn’t push me on reserving any games coming out soon. It was nice.

I like this store, they have a great selection and they offer some good exchanges for old games. They had the pre-​order release last night at midnight for the new Halo 4 and there were a lot of people waiting for it. If you need any new or old games this is the place to go.

im really disappointed in gamestop they sold me a scratched ps3 game it didn’t work with the ps3 so i sold the game to gamestop and i will never come to gamestop