Usually have no complaints about this Jack in the Box, they give you good portions and aren’t skimped like some other locations I’ve been to. However, this time around the girl and guy at the drive thru forgot to give me sweet and sour sauce for my egg rolls, gave me regular fries even though I ordered curly fries and gave us a jalapeño popper that didn’t even have the jalapeño in it(it was just the breading and nothing else). not very pleased with today’s visit.
Denise A.
Évaluation du lieu : 1 Anaheim, CA
Worst service ever. Just went through the drive thru and ordered 8 tacos 2 chix sandwiches and poppers and curly fries. When I got home not only did they forget my 2 chix sandwiches, they only gave me 3 hot taco sauces for all 8 of my tacos. Thanks a lot Jack! Oh and to top it off I didn’t have my receipt so it’s not like I could have driven back from my house to get my items.
Alyse T.
Évaluation du lieu : 5 Long Beach, CA
Friendly, quick and on it. I don’t know why they have 2.5 stars on here, this is the best jack in the box I’ve been to. I went there last night, the drive thru line was long, but I didn’t wait long. The line is often long, and sometimes people have long orders at the order screen, but they always get the fod out quick. I ordered an addition at the window, and got it made real quick. The woman at the window is always very nice and attentive to all the needs around her. She was dealing with someone on the phone, but was able to efficiently multitask in assisting me with my add on. Always a great experience. Last night I was impressed with the hard work and efficiency of everyone, especially the people working specifically at the drive thru POS.
Brian A.
Évaluation du lieu : 1 Anaheim, CA
Every time I go to this Jack-in-the-Box I have to wait 15 minutes in the drive-through just to get my food. I’ve been stuck so long in the drive-through that I was able to reverse and will leave after 20 minutes. No food never comes out good and it takes forever just to get your easy order correct
B G.
Évaluation du lieu : 2 Garden Grove, CA
Had a Jumbo with cheese — the original way without ketchup. I finally had a Jumbo Jack burger that was juicy! Best ever from any Jack in the box I have ever had and have visited many. This was my first stop at this JITB and I am glad I found this one. * 8⁄5 update… went again today and another juicy jumbo jack. *8/7 update… went again today. This time got home 3 miles later only to find the beef missing on my Jumbo with cheese. Called and was first hung up on, then offered free Combo on next trip… not sure I will except. Very disappointing visit… NOBEEF???
Roger C.
Évaluation du lieu : 2 Rancho Santa Margarita, CA
Slowe service in the drive through and I’m pretty sure they don’t fully listen to your order. If you’re in a hurry, this is not a place for you.
Gabrielle B.
Évaluation du lieu : 5 Buena Park, CA
I don’t usually review fast food restaurants. But I just had one of the best experiences. After a long days work, I decided to grab myself an ultimate cheeseburger using the drive-thru. The cashier had delivered excellent customer service. She was friendly and prompt. But what blew my mind the most, was the way that Jack-in-the-Box decided to package there ultimate cheeseburgers. Usually they just had it wrapped up in paper, but now they have it wrapped up in paper and in a box. Not only that but, when I opened the box, The burger was photo ready! It was begging for an Instagram photo LOL I wish I was being sarcastic about this, but it really blew my mind just how much attention to detail the person who prepared my burger must of had to put it together the way that it was put together. I wish I took a photo, but I was just really hungry and by the time that I realized I should’ve taken a photo at already taken a bite out of the burger.
Alixandra D.
Évaluation du lieu : 2 Anaheim, CA
Cheap food and bad service but what do you expect its fast food with a Big Name. I go all the time and always without fail I check my bag and they give me the wrong stuff of they just forget to give me 3 – 4 items I payed for.
Phil H.
Évaluation du lieu : 4 San Jose, CA
There is a place, open late, with great fast food, this is that place, if you need to eat fast food, or nothing is open at the worst of hours when you are hungry. Fast service, clean, safe, friendly staff each visit I get an urge for curly fries!
Josh W.
Évaluation du lieu : 3 Anaheim, CA
After driving by the dozens of other locations around where I live, I finally decided to stop in while I was near this one. I was kind’ve let down. I’m not saying the food was bad, just wasn’t what I expected. I’d heard good things about Jack in the Box and it wasn’t anything special really. The 24 hour drive thru would definitely be handy, but I’ll probably choose another place to grab a burger from now on. like Five Guys.
Chris F.
Évaluation du lieu : 1 La Habra, CA
Had the sausage breakfast burrito. It was horrible! Disgusting sauce and just gross. I love breakfast burritos and will go on record saying this is the worst you can possibly find. Getting sick just thinking about it.
Carolyne T.
Évaluation du lieu : 1 Santa Ana, CA
This place was okay at first … UNTIL I GOTFOODPOISONING. I ordered the Classic Buttery Jack(add jalapeños for FREE!) I was pretty excited to eat it because it looked good. I came home and gobbled up the burger… 3 – 4 hours later, my sleep got RUDELY interrupted because I’m RUNNING to the restroom. Not just once, twice, or three times… oh no, I wish. I went at least 6+ times with the duration of every 2 hours. The food even started exiting my body through vomiting as well. Sounds lovely, doesn’t it? I was sooooo miserable and had to call off work a couple of days. I really really really hope no one has to go through what I went through, the pain and misery. Now I’m pretty much scarred for life with Jack in the Box. It’s sad cause I liked some of their food. :\
Paul A.
Évaluation du lieu : 3 Anaheim, CA
I like Jack for cravings days, my wife likes all the snacks items. The wedges, jalapeño poppers, egg rolls & I like the tacos. I usually won’t ever post a rant about an experience because I realize experience is usually about staff of the day, not the restaurant. When I arrived home I noticed I had half of my four tacos. I walked out to my car to look at the receipt, saw that I ordered four, called the restaurant and spoke to a lady. The connection was horrible, she checked with somebody, came back and said, «she gave you four tacos». To this I replied«I’m calling to let you know, I will come by tomorrow to get my tacos». She was pretty shocked and argued a little, but I told her, why would I lie about 1 $ worth of tacos… This was a failure of the system of customer service at this location.
Shane B.
Évaluation du lieu : 2 Orange County, CA
Wow, is all I can say. We stopped in here before going ice skating next door. This place was ridiculous. The temperature inside had to be in the low 60’s, all the staff were wearing jackets. No ketchup, napkins, or anything else was self serve, you had to wait in line at the counter to ask for some. Fries were barely warm and the drinks station was a mess. Time to replace the manager.
Gerardo L.
Évaluation du lieu : 4 Fort Lauderdale, FL
Being from Miami, we don’t have jack in the box back in Flawda. I ate here everyday when I was visiting. All the food was very yummy and good for fast food standards. Drive thru was fast and convenient. Overall good experience.
Marii G.
Évaluation du lieu : 1 Anaheim, CA
First of all u get what you pay for. I went to the drive thru and it was very slow, no ketchup no hot sauce no ranch they don’t even ask if you want any condiments unless you ask them, they forgot to give me my fries and my 2 tacos. I called them and they didnt even apologized. I live 3 minutes away and I went to get them and they said they gave it to me. I asked them to check their video because it wasn’t bagged and they refused(of course) so after a moment they spoke to the back people bagging food they gave me my food. Not even napkins in my bag WOW
Daniela R.
Évaluation du lieu : 3 San Diego, CA
Orders were a bit slow, no ketchup or BBQ in front, and ran out of dr pepper but at least the cashier was friendly, and a bit slow service.
Jeff B.
Évaluation du lieu : 1 Oakland, CA
Two out of our party of six got food poisoning after eating here. And mine was so bad I had to go to urgent care. Do not eat here under any circumstances. There are others nearby.
Daddy D.
Évaluation du lieu : 4 Honolulu, HI
This is one of the better fast food places, I have not had a problem with the drive thru service. That is a real problem almost every franchise these days can not get there orders correct. That is really annoying since you spend more time trying to correct the problem then you did placing the order. So hats off to this one for getting it right the first time.
Phoebe C.
Évaluation du lieu : 2 Buena Park, CA
Woo hoo FREE birthday chocolate overload cake ORNY cheese cake. Yay for early onset diabetes! I chose the chocolate overload cake. Keyword: overload.