Pearson Professional Centers

I came to take the CSET today. There’s construction around the area where the building is, but I was able to find the building and parking easily. Once I got inside the building. I was confused as to where I had to go. There was just 2 elevators and doors that lead to who knows where. I went to the third floor and found my way to the correct place. Everyone there was really nice and clearly explained to me what I had to do. I brought a small bag so they said I could place it in one of the lockers. I was only allowed to take my ID and the key to the locker. Once I was inside taking my test, I noticed the room was at a good temperature. Not too warm and not cold, which is perfect for me. They also had headphones in case you wanted to cancel out noise. It was really quiet already, except for the occasional cough here & there. When I finished, I raised my hand and someone came to collect my test stuff.
Overall everything was good, and there really isn’t anything I would complain about this place.

I’m here early waiting to take my test. This place was easy to find right off from the freeway. The building is nice and clean. it’s nice that the center has tons of parking and a nice facility. I’ll update later on my experience here as these are more «first impressions» of the building and parking lot.

Took my examination here and I overall had a great experience here. I was a 30 minutes early and I was able to take the computerized test right away. The staff were extremely helpful and answered all of my questions.

This was a great experience all the way around, not only did I pass my exam but it was a pleasure to take it here. From the moment I walked in I was greeted with smiles and helped right away. The front desk ladies were very informative and pleasantly helpful answering all my questions and concerns. The administrator called me in she was also nice and accommodating. The room was a perfect temp for me, I need to be cold and alert so I can get through my exam lol but it was actually just right. Computer system easy to navigate through, finish my exam, raise my hand, proctor came within the minute he was very nice as well, explained his process and sent me on my way. Last encounter with front desk is handing me that happy ending that says PASS!!! she asked me would I be taking more tests and the answer is yes I would be in a couple months and it will be here thanks for making it smooth. And as others mentioned very convenient bathroom right outside the door always a plus. And a major tip for any of my fellow Unilocalers when reading the complaints of others on here take that with a grain of salt and I would advise you just to take the time and read the 2 page rules and regulations they hand you before you take your exam and I guarantee you!!! You will have no complaints, I saw a girl come in after me and I was still reading the rules and she picked it up and «read» it faster than the Reed character on Criminal Minds, people like that will be the first one complaining nobody told them so. SMH…

My experience here was pleasant overall. The staff is courteous, and the bathrooms are located just outside the test center (very important during break time). The only thing that keeps this location from 5 stars, are that the bathrooms are small and dated. There is only one stall and one urinal for men. Aside from that, the process of checking in and out during breaks was very quick. They have two small test rooms, compared to just a single large test room.

Of all the locations I have been to, I like this location the most. The staff aren’t are serious here, but they do their job. Location is close to my parents too, so I don’t have to drive farther out to the other locations. So far I’ve taken at least 3 exams at this location and my experience has been great.

I took a certification exam here on a Tuesday night and it was a pretty chill experience. I walked in around 5:20pm (my exam started at 6pm) and went straight to the 3^rd floor. The bathrooms are right next to the elevator. The lady at the front desk was very nice. She gave me a sheet of rules, took a picture of my palm vein, took my picture, and told me where I could get a locker. Around 5:30 — 5:35 pm, a man called me and took me into the testing room. I started my exam right away. I think it’s basically a first come, first serve basis. I’m pretty sure I was allowed to start right away because there were spaces available.
The room was good. I wasn’t too hot or too cold. They offer earplugs just in case the room gets noisy. You are only allowed to bring in your ID and your locker key (if you get one).

I’ve been here twice now. The staff up front and in the back are all really friendly and efficient at what they do. The testing area is quiet, which I need to take a test! They offer earplugs if you need them, too (to muffle out the sounds of typing and chair squeaks). I didn’t find the room too hot or cold… it was rather comfortable both times I’ve been here.
Bring your ID and nothing else. They have lockers, but they are small and square, so nothing big will fit. I bring my wallet and keys. They make you keep your ID on you at all times, but EVERYTHING else goes in the locker. You have to show your ID and do a palm scan any time you enter and leave the testing area. No study materials are allowed inside the building (not even the waiting room). I heard one staff member at the front desk tell a girl she had to put her books in her car. Just be warned, you won’t get some extra study time while you wait for your test! You won’t have time, though… the other day I got there 30 minutes early (like you are supposed to) and I got signed in and STARTED MY TEST five minutes later. Whoever said that this location takes forever to get you started… maybe they came on a bad day. I don’t know (I do know that my first test time, around 1pm on a Wednesday, was busier than my test the other day, around 5pm on a Wednesday).
I’m coming here for my last two CSET exams and for any more that I may take in the future.

I took a licensure test here today. The center was easy to find. The office is on the 3^rd floor and there is an elevator as soon as you walk into the building, to the left. This office was WAY easier and nicer than the previous Pearson testing center I visited in San Dimas. It’s very clean and the restroom is location right outside the testing center suite.
Several were waiting and they opened the door at 7:30. Staff members were very courteous and professional and the line moved quickly.
I would have given 5 stars except I was irked by one thing. I had been battling a cold and had a residual cough. I left for a break after breaking out into a coughing spell. When I went back, I asked the front desk if I could bring cough drops in. I was told yes, if I took them out of the wrapper. Okay, I was irked because am I going to write notes on or cheat with a 2×2 inch piece of paper/​Ricola wrapper? I unwrapped them and was told that I could put them on a tissue when I entered the testing room with the proctor. Okay, who knows what happens to cough drops placed on a tissue/​kleenex? Right, I had to use them with one side completely covered with tissue. Ugh! Is this my main issue? No, I’m a rules-​follower so that was fine. What made me angry was sitting out in the lobby on a break and watching people «on breaks» open their lockers and read through notebooks/​notes or go on their smart phones, including taking the phone out to the bathroom out of sight. Why worry about my cough drop wrapper when people can blatantly cheat with their materials on a break?

I hope my review helps out for those who are curious, and I apologize in advance. My reviews are very long, but all of my reviews are very thoughtful about my experiences. My Unilocal reviews are memories that I will someday in the future reread and laugh at myself.
At first, I thought the center was the entire building, but the place is just a rented or bought out office space of a business building. There’s a ton of available parking when I took my test which is awesome. I saw that most cars are parked under the shade to keep their car temperature lower instead of blazing hot!
The Pearson Professional Center is on the 3^rd floor, room 300. Take the elevator and exit to the right. The bathrooms are conveniently located nearby the elevator.
You need to bring 2 identification cards. I used my passport and my driver’s license. There is no need to bring your backpack or purse to this place. I think it’s better to just leave in the trunk of your car. Also, you can not bring any papers, study guides, books inside. The only things I had with me was my two ID cards and my car keys. Leave everything else in your car.
They have lockers to put away one of your ID cards, car keys, and other stuff you have with you. Nothing should be in your pockets. There’s a coat hanger rack in the corner for people to take off their jackets, coats, outerwear. Their security is very strict and I guess they don’t like the test takers wearing extra clothing to possibly hide stuff. Anyway, the place was air conditioned and the temperature was cool. But if you do have a long test like I did, I did feel a bit cold but I was okay.
If you have a long test with a break, you should bring a snack with you and put in your locker. There’s a water cooler available in the waiting area/​front desk.
Every time you enter and exit the test room, you show the test proctor your ID card and have a palm vein device for security reasons. You must have the test proctor escort you in or out of the testing room.
Since there is only 1 test proctor, I did have to wait for the test proctor when he/​she was helping another test taker. If the test center is full of people, then you have a high chance of waiting for the test proctor. Expect scenarios like sitting in your chair with your raised up for the test proctor for schedule test break. Or standing outside of the door of the testing room waiting for the test proctor (inside helping a test taker) to escort me in the testing room. Those two scenarios were are what happened to me and after thinking about it… I am guessing this will relatively happen to other test takers as well. Be patient and keep raising your hand until they help you. :)
Otherwise, just concentrate on your test. The test is taken on the computer which is awesome in my opinion. When taking paper scantron tests, it would take me forever to bubble in my answer. When taking my test, I noticed the test proctor would also sanitize the computer after someone was done taking a test.

I called to reschedule CSET test. When I called the first time the person on the phone could not operate his computer. Why is it when you call these companies all their staff are located in India? He told me that he could not help me and to hang up and call back. I called back they never answered the phone and kept me on hold for 20 minutes listening to their music. I hung up and tried to call back later. It is hard to wait on the phone while your at work plus, My boss is not happy with me :(. When I called them back they told me that I waited too long and they could not reschedule my appointment. I explained about the person who had me hang up and call back. They said it did not matter. I asked for a supervisor. The representative told me that it would not matter and that they can not reschedule my test either. I asked her again for her supervisor she then put me on hold for 10 minutes. The supervisor came on and when I explained what had happened she told me that she will reschedule my test this «one» time. I got my test rescheduled but if I had not stood my ground and asked for a supervisor I would have been stuck. If their was another company who did this type of testing, I would diffidently switch, but their isn’t. Moral to the story: always ask for their supervisor to get anything done.

I was able to finish my test without problems. However, their printer wasn’t working and I couldn’t get my printed score. After a draining 4 hour test, I just wanted to gather my thoughts as I sat in a chair. They asked why I was there. Its a minor complaint, but the customer service is off and the printer not working is not acceptable for a professional center.

This place is about as efficient as the DMV. Go anywhere but here. Seriously. Check in time was 30 minutes (for reference Glendale took me about 2 minutes).
There’s also this old bald proctor who was just daydreaming the whole time and didn’t notice me raising my hand for 5 minutes. Finally I tapped on the glass to get his attention and he got all pissy about me making noise. I told him to check the video tape which proved he wasn’t doing his job. That shut him up instantly.

Word of warning for anyone taking an exam here. I came here to take my ASCP MLS board exam about a week ago. After I finished my exam, I took a break, when I came back the computer froze and they sent me home, assuring me that my exam was fine and I would get an email within a few days. So after a week I get a call saying that they just lost my exam completely and I have to retake it.
Just be careful because apparently there’s no backup system of any sort to prevent this sort of thing from happening. If there is, it obviously doesn’t work very well.

I recently took the GMAT at the Pearson Professional Center in Anaheim. Though they recommend you to avoid alcohol the night before the exam, I beg to differ. I may have done better with a pounding hangover.
The center itself is clean though the checking-​in process was 20 minutes. In all honesty, those guys do take this testing seriously as I was asked for my ID on each exit and entrance from break. The test lasted for about 4 hours and I took only 2 breaks since I wanted to bolt out of there as fast as possible. There wasn’t much distraction since they provide ear plugs but after 4 hours of having those little guys in my ears, I had an annoying ringing sound in my head the rest of the night. The test administrator monitors everything. I mean everything. They watch you through the plexiglass, listen to you breathe, see you on videos so don’t pray out loud or read the questions out loud. The administrator told me that he had to stop one lady because she literally read each question out loud.
For you test-​takers, take the test in the afternoon. Drink a little the night before. Relax, it’s only a test. You can always take it again even if you fail 5 times. No, I’m not taking it ever again. :)