PuzzleMazement Escape Room

Had a great time and Dave was a really good host.
We exhibit at a trade show in Anaheim every year and like to take our vendor partners our for a night on the town. Drinks and over priced food gets old, so I decided to book an escape room event with PuzzleMazement. Dave was easy to work with and even let us reserve on a night they are not typically open. We showed up at quarter till and Dave went through the basics of «The Doll House». Only 3 of the 9 of us had done anything like this before and we were hoping the rest of the group would enjoy it as much as we had previously at another venue.
PuzzleMazement and «The Doll House» did not disappoint; we all had a great time and completed our task with 6 minutes to spare. The night was a success on all fronts. Thanks Dave and the team at PuzzleMazement.
We’ll be back next year for a new adventure!

Fun puzzles all. I came down from LA with a group of 5 and we escaped from all 3 rooms at PuzzleMazement.
We required a hint on Christmas, but the puzzles all flowed logically and there was a nice mix of problem-​solving required. We escaped from Professor & Doll House without the aid of hints, and really enjoyed both.
All-​in-​all, great place for beginner and experienced, alike.

Booked the Dollhouse for a sweet sixteen party for my daughter and her friends. They had never tried an escape room before, so didn’t know what to expect. From the communication and questions I had when booking, to the check in, the experience itself, and our host, Ariel, the event was a huge success! I was really pleased with how nice the facilities were, and the girls thoroughly enjoyed their escape! We stayed in the main lobby waiting for them, and I was impressed with how well she handled three rooms going at the same time. She really got into the stories she told each group before they went into their rooms, and kept an eye on things from the front. We will definitely come back for more!

OMG! We have done 6 escape rooms and The Dollhouse @Puzzlemazement is on my top 3! It is very challenging and you really have to think through some of the puzzles. And let’s not forget to mention the creep factor of porcelain dolls! However it’s not too creepy that you can’t bring your kids if you like. Definitely coming back to do the other two they have there. Great job

This escape room building shares the same parking lot with a little theme park on Beach Blvd.
I was told that Saving Christmas was the second most challenging room they have (after Professor S) with the success rate of 20%. We decided to give it a try and were thoroughly satisfied. There are tons of locks and puzzles to solve and the one hour given really flies by! Didn’t end up escaping the room but I would definitely come back and do other rooms in the near future. Maybe the Doll House, which supposedly is easier than Saving Christmas or Professor S.

My group and I escaped from Dollhouse a few months back. I enjoyed the layout of the room where there is a clear goal/​main puzzle and your group needs to search/​solve smaller puzzles to help solve the big puzzle.
Our host was great. He ever so smoothly transitioned our normal conversation into the back story for our puzzles. We also really appreciated staying back and discussing the puzzles with him.
The only thing I did not like was being grouped with strangers. The group that signed up to our time slot were beginners and I feel like we carried them and might have even ruined their experience as they could not fully experience it for themselves. I feel like these escape rooms are great team building experiences and it is really hard to work with someone you have just met in the waiting room.

My brother and I went back to do the saving Christmas and professor s. Loved both of them! This is by far the hardest puzzle house we have gone to. We will definitely go back to each new one to come!

Brought some friends down and we had a blast doing The Dollhouse! The family that runs this place made the experience really special.
There are a lot of puzzles and a lot of locks, so that was fun, having so many things to solve. Everyone had something to do throughout the game. The final puzzle was especially tricky, but it was really satisfying when we got out!
My favorite is a giant puzzle box on the second floor that we learned was handmade. That was a ton of fun.
For a first effort room, it was a lot of fun. Excited to watch the puzzle design and concepts grow in the new rooms!

This is for the doll house. This is a fun escape room. The puzzles were fun and were laid out in a logical sequence. It made sense how it all came together in the end. I wish they spent more on the décor. There is so much more they could have done to improve this area. Thugs seemed a bit old. I recommend this anyway!

I’ve been to this place for both their doll room and Christmas special. Loved both of them. Puzzlemazement has the right amount of difficulty where you won’t get stuck every step of the way but it isn’t just a breeze through. I loved both experiences and both me and my girlfriend are eagerly awaiting their new room. 5 stars, definitely worth the play.

LOVE THIS PLACE! First time going to an escape room, wasn’t sure about it and the doll theme was a little scary but it was GREAT! Jake was our host and got along great with my son. We couldn’t solve it but came pretty close so we returned for the Christmas one and made it with 1:45 to spare!
I like that you have to solve clues to advance to the next floor and there are three floors then you have to return down by the time completion. So much fun and entertaining! Loved it!
I know that they book groups so I was thankful to have enough people to be able to work with family and friends rather than strangers. All in all a great experience that I look forward to repeating.

Went with my friends as a couples date during the doll puzzle. We all had soooo much fun! The puzzle was really well done and the owners were great. We can’t wait to all go again! We made it out with 1 second to spare!

PuzzleMazement did a good job on their Saving Christmas themed escape room. I found them through Groupon, and I booked with three other friends. On the day of, we found out another group of four booked the same time. We ended up all working together to solve the puzzle successfully with one minute left on the clock!
Finding the location is tough, but I like how they were pretty specific in their confirmation email. It’s a brown cottage (I thought it was the white one) behind the gate that is just off of Beach Blvd. There’s plenty of parking and even signs for additional parking around the corner. The building itself is pretty old and run down. The doors and stairs creak. It smells like old people.
Tips:
–The email says to get there 15 minutes early. I definitely recommend that if you don’t know what an escape room is or never had experience with one. It’s a good idea to ask all the questions to you have before you start the game. (I was 5 minutes late but Jacob was really nice about it when I called ahead. Our debrief only lasted 5 minutes anyway.)
–There are number combination locks. Know how to use them. Know how to use a walkie if you want hints.
–In our game, using Google helped. We wasted a couple minutes because we thought using Google was cheating.
–I think hints are unlimited but we only needed one.
–Plan to have drinks/​eat after the game! It’s fun talking about how everything worked out :)
I wanted to know what their record was so I could get an idea of how long the whole game would take. However, Jacob didn’t seem to know or maybe they don’t keep track of fastest times. I guess I’m competitive like that. I liked that they send you a reminder email the day before as well as a follow up email. It keeps customers coming back! Jacob said they’ll go all out with a clown themed one in the near future. I’ll be back if you guys through out groupons again! I didn’t think the Christmas one was worth the regular price of $ 30.

This review is for the Christmas themed room.
This place was just ok. If this had been the first escape room I attended, I would have probably given this place 4 stars. I have a few points of contention:
1.) The host at the venue was unprofessional and borderline rude. As we were waiting for our time slot, she said of the two people we were waiting for, «I guess people can’t read. Did they not see on the website that it clearly states to arrive 15 minutes early?» She said this 14 minutes before our game started. She also treated us as if we were stupid when we asked for hints.
2.) The room looked cheap. I understand that the place was homemade and done on a budget (and I respect that), but more care could have been taken to mask tape and worn props/​furniture.
3.) One puzzle in particular was already solved for us by the team before us and when I mentioned this to the host, she did not seem to care.
4.) They make you think that this place is on 3 levels, but game play only takes place on 2 levels.
However, the puzzles were clever and well thought out, and we had fun over all.
*Side note*
I highly recommend buying all of the tickets for the room because we didn’t and we regret it. One girl in particular did not listen to anyone else’s advice and yelled over everyone else. I think if it wasn’t for her, we would have made it out in time.

Puzzlemazement is truly great fun!
We had the chance to play the Doll House. Being spread across three floors of the building creates a unique sense of discovery. Our group of three came within seconds of escaping, but left just as happy in defeat — the sign of a good game for sure! Although light on scenic décor, the solid backstory, clever puzzles and Disney-​quality customer service really make Puzzlemazement a worthy stop for any escape room fan in Orange County!

Don’t be fooled by my four star rating. This escape room is amazing. Beginners and veterans alike should try this room.
I have been to quite a few of these and I think i had the most fun at this one. The highlight is definitely the puzzles. From the very start, they are creative in the design and implementation of their room. I also like the fact that the main room allowed for people to work on multiple puzzles at once. This kept everybody engaged and didn’t lead to the feeling of being a bystander. Sometimes one or two people can take control and you feel like you are just watching them complete the puzzles without participating yourself.
The reason I didn’t award this room with the last star is because there is room for growth in this industry as a whole. Although this is the best puzzle room experience I have had, I know a lot more can be done with this sort of business. I am waiting for the day when there are professional set designers who work with engineers who can create a completely immersive and seamless escape room experience. I want to see more trap doors and hidden panels. I want to see less combination locks and clues typed on regular paper.

This was my second escape room experience, I thought the first one was good, but this experience was even better.
The location in Hobby city was perfect, great parking and the suite they were in was a great size and being an older building it wasn’t just a converted 1990’s office; it had character. There was plenty of space so we were not tripping over each other to find clues. Another great aspect was there were several puzzles that could be done at the same time, we were able to spread out and work as smaller teams. The puzzles/​riddles were challenging, but not impossible, it also helps to have people of different personalities and ways of thinking.
Ariel our guide was very friendly and helpful. Her clues led us in the right direction, but did not give away too much. She let us stay after and to finish the
I cannot wait till they change theme so I can go back and do this experience again.
There were a few inconsistencies, we were told we could only use each tool once; but things like the alpha numeric key was used multiple times. We were told there were only 2 types of locks, but there were actually four and that led to a little confusion as to if they were part of the experience of jut a locked storage closet. Additionally it was frustrating for one of the members of our party who is color blind it made a few items very difficult to participate in.
Overall it was an excellent experience and I would absolutely recommend checking this out.

Went here not expecting much, friend invited me to join their team and since it was close by I decided to give it a shot.
The place looked very old, vintage style store that was a small house. The overall experience was fun and it had me going till the very end! Trying to figure out clues and it really was a brain work out.
Our team ended up passing with a little less than 3 minutes left and I purchased a few puzzles on the way out.
Great experience for dates and also the whole family!
Worker/​Host that night was ARIEL. Very kind.

** This review is for the Doll House theme.
Kids, back in the good ol’ days, we used to play these escape room games on the computer. Oh, how times have changed.
In all seriousness, I’ve been dying to try a live one for a while now. And I gotta say, for PuzzleMazement being my first escape room, I really enjoyed it!
For those of you that have played the various online versions, they’re pretty similar in terms of puzzles and riddles. It’s obviously more rogue since you’re in person, but that’s what makes it all the more fun.
What’s amazing is that it’s not an escape room. If anything, it’s more of an escape mission. They utilize all three floors of the building, so there’s something new to expect with each floor.
I obviously won’t spoil too much, but I will say that the puzzles will pick your brain. Pay attention to the smallest details, and you and your group *may* just get out in time.
My main tip is that if you’re doing the maze with an unfamiliar party, PLEASE introduce yourselves and get to know everybody. The maze (and I’m assuming all escape rooms just like this) requires serious communication and teamwork. If everyone does their own thing or if certain people aren’t filled in on the situation, you won’t win. (Trust me on that one.) So get to know your party! You might walk away with some new friends. (Or not.)
Three reasons for the 4-​star rating: the last puzzle, the scare factor, and the restroom (lol).
Somewhat of a spoiler alert: the last puzzle is a bit on the subjective side and could use some work, especially since it’s supposed to be the nail biting finale. And the scare factor could definitely use some work. The idea of porcelain dolls is creepy, but I wasn’t as creeped out as much as I wanted to be.
As for the restroom, the toilet wasn’t flushing all the way when we went. One unisex restroom, 10 people. Oh, the agony!
They’ll be switching the theme to Clowns in the fall. That sounds promising.

We did the dollhouse today with two additional couples we had never met… so 6 people total. The other four people had never done an escape room, my husband and I have played over 25 different rooms around the country. We found it to be too easy. Also there were too many people in our group of 6 and they book the rooms up to 10 people per game. We escaped with 11 minutes left.
This is a good game for beginners.
POSITIVES:
The space is amazing. The staff is wonderful. The story is creative and interesting. The props are in good condition. The rooms feel immersive in the décor of the environment.
NEGATIVES:
The puzzles are too easy. The locks are almost all the same. The puzzles all end up using a similar solution basis (which isn’t particularly creative). They boast 3 floors which is technically correct, but mildly misleading. The puzzles/​locks don’t entirely make sense in context of the actual story. I didn’t feel that they really took advantage of the amazing space they have access to. There is no electronic newfangled technology aspects.